Troubleshooting disk drives and DVD drives

4.Verify that all of the disk drives are recognized. This example indicates that the system controller has successfully probed the device and that the motherboard is operating correctly.

If the probe-scsitest fails to show all of the installed disk drives, you may have to replace the disk drive.

5.When you finish testing, enter the following commands:

!CAUTION:

If you fail to enter these commands, any reboots that you do in the future will stop at the boot prompt instead of proceeding through the normal boot-up process.

setenv auto-boot? true

boot -r

The system reboots.

Symptom: The DVD drive fails to respond to commands.

Solution: To test the SCSI model DVD drive (V880 only):

1.Enter:

/usr/sbin/shutdown -y -i0 -g0

The system shuts down.

2.At the ok prompt, enter the following commands: setenv auto-boot? false

reset-all

The system resets.

Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting

May 2006 187

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Sun Microsystems V880, V890 manual Troubleshooting disk drives and DVD drives