4 Troubleshooting

Jam at D

Solution 1

C A U T I O N

The Fuser is hot; to avoid personal injury, handle only the areas marked in blue. If desired, open the front door and wait for the Fuser to cool before touching it.

1.Check the exit opening for media that has jammed and folded like an accordion. It is especially difficult to see if the media is transparency film.

2.Open the front door to access the Fuser.

3.Pull open the access door (above the plastic output tray); the media is visible.

4.On the Fuser, turn the large blue knob counterclockwise.

5.Remove the media from inside the access door.

3

A/Letter

Paper

4

2

0236-32

C A U T I O N

If the Fuser knob will not turn, do not force it or you may damage the Fuser. Instead, remove the Fuser and Fuser Roll; turn the Fuser’s large blue knob to release the jammed media.

102Phaser 740 and 740L Laser Printers

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Tektronix 740L manual Jam at D, Solution