4

Troubleshooting

 

 

 

 

 

On-line support

63

 

 

 

Customer Support Centers

64

 

Getting information by fax

65

 

Diagnostic tools

66

 

 

 

Maintaining print quality 69

 

Symptoms and solutions

70

 

Print quality hints

 

83

 

 

 

Media hints 84

 

 

 

 

 

Media handling

84

 

 

Double-sided printing

84

 

If your printer has an Automatic Duplex/Lower Tray Assembly installed 84

 

Specialty media

84

 

 

Improving print speed

85

 

Relative port speed

85

 

Fastest print time

85

 

 

Printed colors are not what you expected

86

 

 

Printing PANTONE Colors

87

 

 

 

 

Using the Tektronix halftone screens

87

 

 

Selecting page sizes in Windows applications

88

 

Fonts printing incorrectly from Windows

89

 

 

Sharing the printer on a network 90

 

 

 

 

Startup page prints even though it is disabled

91

 

PostScript printing errors

92

 

 

 

 

 

Enabling the PostScript error handler

93

 

 

 

Error codes

94

 

 

 

 

 

 

 

Clearing a media jam

97

 

 

 

 

 

 

Jam at A

98

 

 

 

 

 

 

 

Jam at B

99

 

 

 

 

 

 

 

Jam at C

100

 

 

 

 

 

 

 

Jam at D

102

 

 

 

 

 

 

 

Jam at E

104

 

 

 

 

 

 

 

Jam at Multi-Purpose

105

 

 

 

 

 

Jam at Duplex Unit 106

 

 

 

 

 

Occasional cleaning

107

 

 

 

 

 

 

Printing the cleaning page

109

 

 

 

 

Cleaning the sensor

110

 

 

 

 

 

Cleaning other rollers

110

 

 

 

 

5

Printer Management

 

 

 

 

 

 

 

PhaserLink™ Printer Management software

111

 

Usage Profile

112

 

 

 

 

 

 

 

Job Accounting 113

 

 

 

 

 

 

 

Enabling and disabling the Startup Page

114

 

Changing the Energy Star timeout

115

 

 

 

Protected mode for the front panel menu

 

116

viPhaser 740 and 740L Laser Printers

Page 8
Image 8
Tektronix 740L manual Troubleshooting, Printer Management