Getting information by fax, Country Numbers | Tektronix 740L

Troubleshooting 4

Getting information by fax

Another Tektronix resource for up-to-date information is HAL (Highly Automated Library). If you have a fax machine and a touch-tone telephone, you can quickly receive the latest technical hints and tips, solutions to common technical problems, and application notes for software such as CorelDRAW! and QuarkXPress.

Call HAL from anywhere in the world; the fax library is available 24 hours a day, seven days a week. For a catalog listing HAL documents, call one of the following numbers.

	Country	Numbers

	Austria

	Belgium

	Denmark

	Finland	00 44 1908 681839

	Holland
	Holland

	Italy

	Norway

	Switzerland

	France	0800 90 81 86

	Germany	0130 819 220

	Spain	07 44 1908 681839

	Sweden	009 44 1908 681839

	UK	01908 681839

	Other countries	+44 1908 681839
		(where + is your country’s International Access Code)

Advanced Features and Troubleshooting Manual

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Tektronix 740L manual Getting information by fax, Country Numbers

Contents

S E R P R I N T E R S S E R P R I N T E R S V3 January 071-0236-00 Pantone, Inc Terms on product Caution User safety summarySymbols as marked on product Terms in manual Caution For Users in Japan Contents Printer Management Troubleshooting Using Color Using Printer UtilitiesConnecting Peripheral Devices Regulatory Information and Specifications Using Your Printer with a ScannerIndex Chapter Color Printer Resources User Guide Setup GuidePhaserShare Networking Setup Guide Printed and on-line books Tektronix World Wide Web sites Advanced Features and Troubleshooting ManualPhaserShare Networking Manual What it includes Where to ﬁnd it What it includes PhaserLink softwareTekSMART Knowledge Base Color Connection All about media Paper TraysTransparency Trays Use the Multi-Purpose Tray for specialty media Multi-Purpose Tray Margins and print area Supported media sizes selected in drivers and front panelMargins Media Size Print area Top Bottom Sides U T I O N Media hints Loading media trays Loading paperLoading letterhead paper Loading Tektronix transparencies Using the Transparency tray Using the Multi-Purpose TrayHints for making transparencies Using the Multi-Purpose Tray Standard mediaSpecialty media Thin Medium Thick Setting media thickness Media type Tray capacity Inserting the media Tektronix Transparencies Loading specialty media in the Multi-Purpose Tray Letterhead 0236-14 Tektronix Glossy Coated Paper / Card Stock Printing hints Envelopes A supported printer driver Guidelines for printing envelopesEnvelope printing hints Your application Laser labels Guidelines for printing on labels Sheet size Label size Avery label Setting Tektronix Fabric Transfer Media Guidelines for printing on Fabric Transfer media Manual duplex Duplex printingAutomatic duplex Automatic duplex PC Windows NT4 Macintosh LaserWriterPC Windows PC Windows 95 / Windows Manual duplex Multi-Purpose Tray recommendedPaper trays Using the Multi-Purpose Tray SideMedia type Front panel selection 3 4 5 6 Using a Paper tray 32564-09a Adjusting margins for a single-sided print Adjusting margins Scroll to Adjust Top Margin. Press Menu Adjusting margins for a duplex print Phaser 740 and 740L Laser Printers Downloading fonts Using fontsResident typefaces PostScript Resident typefaces PCL5 Downloading fonts from a Macintosh Printing a list of resident fonts From a MacintoshFrom a PC or workstation Using Quick Collate RequirementsQuick Collate hints Using Slip Sheets Previewing with Check Print Enable Check Print and reset the timeout Use Check Print Using Image Smoothing Automatic tray switchingMacintosh Output Order hints Output OrderOutput Order Face Up Output Order Face Down Compatibility requirements PhaserPrint Plug-in for PhotoshopInstalling the plug-in Macintosh Installing the plug-in Using the plug-in Installing the plug-in Windows Selecting options in the PhaserPrint dialog box Print using MacintoshNumber of copies Print using Windows Printer namePrinter model Quality Media size selectionColor Correction Media Fast preview Output face upCheck Print Image Smoothing Stylized representationScaling an image Image size Landscape orientationCenter images Replicate images Number of images Image separation Image layout Media size displayShow color preview of image Phaser 740 and 740L Laser Printers User-replaceable components Consumables Front panel messages When to replace componentsToner Cartridges Order numbers Average life % of coverage Order numbers Average life Imaging UnitFuser Fuser Roll Consumable life information Transfer KitMain Charge Grid Status of each consumable Usage Proﬁle Report LOW Using the information on the Consumables On-line support Troubleshooting Customer Support Centers Customer Support Centers Country Numbers Getting information by fax Diagnostic tools Service Print ConﬁgurationConsumables Usage Proﬁle Report PhaserLink Printer Management Software Front panel Calibrate Margins Color Density Samples Color Reference Margin Adjust Pages Basic rules for troubleshooting Where does the symptom appear? SolutionMaintaining print quality Symptoms and solutions Symptom Possible Causes SolutionFront Panel Messages Fuser expired Front Panel Messages contd Print quality problems To avoid the problem Print quality problems contd Phaser 740 and 740L Laser Printers Approximately on the same Phaser 740 and 740L Laser Printers Entire page prints in black, including the borders Quality If you can’t make a print Symptom Solution Problems with image size and position Problems with jams Problems with automatic duplexing SymptomSolutionPrinted colors are not what you expected Presentation, change it to Standard Printed colors are not what you expected contd Print quality hints Specialty media Media hintsMedia handling Double-sided printing Improving print speed Relative port speedFastest print time Printed colors are not what you expected Printing Pantone Colors Using the Tektronix halftone screens Windows Selecting page sizes in Windows applications Fonts printing incorrectly from Windows Feature set PostScript printer description ﬁle ppd Sharing the printer on a network Driver, utility ﬁles, and front panel interactionsIf the Apple Printer Utility does not work AppleTalk Startup page prints even though it is disabled Error messages on the StartupMessageDescription Windows 95 users PostScript printing errorsMacintosh users Windows 3.1 users Enabling the PostScript error handler Error User Corrective Action Error codes If problem persists for Error 30, clean the sensor. See Error 80, 81, 82, 83, Turn the printer off, then on. Clearing a media jam Jam at a Solution Jam at B Jam at C 101 Jam at D 103 Jam at E Jam at Multi-Purpose Jam at Duplex Unit 107 Occasional cleaning Paper-pick rollers a Duplex UnitSensor Phaser 740 Color Printer Printing the cleaning Cleaning other rollers Cleaning the sensor Printer Management PhaserLink Printer Management software For the system administrator For the service providerUsage Proﬁle Job Accounting From the printer’s front panel From PhaserLink Printer Management softwareEnabling and disabling the Startup From utility ﬁles Changing the Energy Star timeout Protected mode for the front panel menu Macintosh utility ﬁlesPC utility ﬁles Print-quality modes Using Color DIC Color corrections Print the Color Reference Controlling color density Color 121 Adjust the colors Menu item What it does How it works Calibrate Colors menu selections Overview Printing the Color Sampler Charts Color sampler chart descriptions Color charts Downloading a color correction ﬁle Installing color correction ﬁlesPrinting samplers from a Macintosh Selecting a color correction ﬁle Printing the desired color from an application Printing a color sampler chart Printing samplers from a PC Selecting a color correction in an application Scroll to RGB Color Sampler or Cmyk Color Sampler Printing a color sampler chart from the front panel Pantone Color Files Methods of printing Pantone ColorsPrinter-speciﬁc Pantone Colors For ﬁnal output on a color printing press Pantone Colors from color selection books Macintosh Installing the Pantone Color ﬁles Printing the Pantone Color Chart Printing the entire chartPrinting individual pages from Acrobat Reader From a nonsupported driver Using the ﬁles on the printer’s CD-ROM Using the Apple Printer Utility to download ﬁlesDownloading ﬁles from a Macintosh Using Printer Utilities Using the Apple Printer Utility to perform other tasks Turning on/off the StartupChanging the printer’s AppleTalk name Downloading ﬁles from a PC WindowsWindows 95 / Windows Windows NT Downloading ﬁles from the Tektronix World Wide Web site Type anonymous Downloading ﬁles from the Tektronix ftp serverPage Device Uses Scsi peripheral devices Connecting Scsi devices Required itemsConnection overview Connecting one Scsi device Connecting multiple Scsi devices Initializing a formatted Scsi device Macintosh usersPC and workstation users NOSYSTRT.PS Enabling and disabling SysStart Job execution Overview Using Your Printer with a Scanner Copying a single Making copies Copying multiple pages with an Auto-Document Feeder Using the front panel Copier Menu Copier Menu Reset Factory Defaults Copying at 100% scale Placing and scaling images Copying to ﬁt full-bleed images Scaling images using Scan Area Scaling images using Zoom Regulatory Information and Specifications Declaration of conformity For 220-230 VAC equipmentEnvironmental Phenomena Test Speciﬁcation Basic Standard R N I N G FCC Class B device Material Safety Data Sheets Msds for Toner Ecological Information Physical And Chemical PropertiesStability And Reactivity Toxicological Information Speciﬁcations Power Consumption Dimensions of Lower Tray AssemblyState Average power Index Phaser 740 and 740L Laser Printers 167 CMYK.PS 169 Phaser 740 and 740L Laser Printers Printed on recycled paper