Advanced Features and Troubleshooting Manual
77
Troubleshooting
4
The print is extremely light
with a "washed out" look. The solution is one of the following:
■If using a paper tray or transparency tray, make sure you have loaded the correct media
in the tray you are using.
■If using the Multi-Purpose Tray , make sure y ou ha v e selected the correct media type at
the front panel prompt.
■Remove and reinsert the Main Charge Grid.
■Replace the Main Charge Grid.
■Replace the Imaging Unit.
■Replace the Transfer Kit.
The entire page prints in
black, including the borders. The solution is one of the following:
■Re-insert the Main Charge Grid.
■Replace the Main Charge Grid.
■Repalce the Imaging Unit.
■Call Service. See page 64.
Toner spots appear on the
back of the media. Replace the Transfer Kit.
The page prints in black in
the image area only (the
borders are white).
Turn the printer off and back on again. If the problem persists, call Service.
See page 64.
The page is blank. ■Remove and re-insert the Imaging Unit.
■Turn the printer off and back on again.
■If the problem persists, call Service. See page 64.
Print quality problems (cont'd.)