Advanced Features and Troubleshooting Manual
93
Troubleshooting
4
Enabling the PostScript error handler
The error handling utility helps diagnose problems when a job doesn’t print; it
provides a PostScript error-handling function to help determine the cause of some
PostScript printing problems. When the error handler is enabled, PostScript errors
and other status information are printed. This utility is useful for debugging
PostScript code.
1.
In the printer’s front panel, press Menu.
2.
Press <---- or ----> until the front panel displays this message:
3.
Press Menu.
4.
Scroll to this message:
5.
Press Menu; this message appears:
The * indicates the current selection; disabled is the factory default.
6.
Press <---- or ----> until the front panel displays this message:
7.
Press OK.
8.
Press until the front panel reads Ready.
After turning on the error handler, resend the print job; the printer produces an error
page.
N
O
T
E
Windows users:
The Windows error handler overrides the front panel error handler.
To use the front panel error handler, you must disable the Windows error handler as
well as enable the front panel error handler. Go to the Windows PostScript tab and
uncheck the box Print PS Error Info.
Printer Defaults
<---- ----> Menu
Error Handler
<---- ----> Menu
Error Handler: disabled *
<---- ----> Menu
Error Handler: enabled
<---- ----> OK