4 Troubleshooting

Diagnostic tools

The printer provides several tools for diagnosing and solving various types of problems; these tools include the following:

Consumables Page

Toner

Black

 

 

 

 

 

 

 

 

Page Remaining: >500 @ 5% coverage

 

 

 

OK

 

 

 

 

 

Your average coverage/page: TBD%

 

 

 

Magenta

 

Page Remaining: >500 @ 5% coverage

 

 

 

OK

 

Your average coverage/page: TBD%

 

 

 

Cyan

 

Page Remaining: >500 @ 5% coverage

 

 

 

OK

 

Your average coverage/page: TBD%

 

 

 

Yellow

 

Page Remaining: >500 @ 5% coverage

 

 

 

OK

 

Your average coverage/page: TBD%

 

 

Imaging Unit

Life Remaining

 

%

Main Charge Grid

Life Remaining

%

 

0%

50%

100%

 

0%

50%

100%

 

Count (Pages)

 

 

 

Count (images)

 

 

 

Serial #

 

 

 

 

 

 

 

Avg. Toner Coverage/Color

 

 

 

 

 

 

Date Installed

 

 

 

 

 

 

Fuser

Life Remaining

 

%

Fuser Roll

Life Remaining

 

%

 

0%

50%

100%

 

0%

50%

100%

 

Count (Pages)

 

 

 

Count (Pages)

 

 

 

Serial #

 

 

 

 

 

 

 

Avg. Toner Coverage/Color

 

 

 

 

 

 

Date Installed

 

 

 

 

 

 

Found in the front panel’s Help Pages menu. Included is status for each Toner Cartridge (OK or LOW) and the

%Remaining gauges, showing the approximate remaining life for the Imaging Unit, Fuser, Fuser Roll, Transfer Kit, and Main Charge Grid.

Transfer Kit

Life Remaining

 

%

 

0%

50%

100%

 

Count (Pages)

 

 

Service Print 1

Configuration Page

Phaser®740 Color Printer

Configuration

Found in the Help Pages menu; five separate pages help you diagnose print quality problems (for example, if a user-replaceable component needs to be replaced).

Found in the Help Pages menu; provides useful information for installation and troubleshooting:

Printer’s name and Internet address

Firmware version

Feature set (one of three printer configurations: Standard, Plus, or Extended)

Printer serial number

Network information

Printer feature status (for example, Check Print enabled)

66Phaser 740 and 740L Laser Printers

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Tektronix 740L manual Diagnostic tools, Consumables, Service Print Configuration