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Phaser 740 and 740L Laser Printers
4

Troubleshooting

Diagnostic tools

The printer provides several tools for diagnosing and solving various types of

problems; these tools include the following:

Consumables Page
Found in the front panel’s Help Pages menu. Included is
status for each Toner Cartridge (OK or LOW) and the
% Remaining gauges, showing the approximate remaining
life for the Imaging Unit, Fuser, Fuser Roll, T ransfer Kit, and
Main Charge Grid.
Service Print 1
Found in the Help Pages menu;
five separate pages help you
diagnose print quality problems
(for example, if a
user-replaceable component
needs to be replaced).
Configuration Page
Found in the Help Pages menu; provides useful
information for installation and troubleshooting:
■Printer’s name and Internet address
■Firmware version
■Feature set (one of three printer configurations:
Standard, Plus, or Extended)
■Printer serial number
■Network information
■Printer feature status (for example, Check Print enabled)
Toner
Imaging Unit Main Charge Grid
Fuser Roll
Transfer Kit
Fuser
Black Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Magenta
Cyan
Yellow
0% 50% 100%
%
Life Remaining
Count (Pages)
Serial #
Avg. Toner Coverage/Color
Date Installed
0% 50% 100%
%
Life Remaining
Count (Pages)
Serial #
Avg. Toner Coverage/Color
Date Installed
0% 50% 100%
%
Life Remaining
Count (Pages)
0% 50% 100%
%
Life Remaining
Count (Pages)
0% 50% 100%
%
Life Remaining
Count (images)
OK
OK
OK
OK
Phaser® 740 Color Printer
Configuration