Troubleshooting 4

Error

User Corrective Action

 

 

Error 21, 22, 30,

Remove and re-install Imaging Unit (make sure that Imaging Unit

and 32

is locked in place). Turn the printer off, then on.

 

 

Replace Imaging Unit (make sure that Imaging Unit is locked in

 

place). Turn the printer off, then on.

 

If problem persists for Error 30, clean the sensor. See page 110.

 

If problem persists, check www2.tek.com/merlin/tko and/or

 

contact Service.

 

 

 

Error 33

Check for jammed paper throughout the paper path (especially in

 

paper feeder).

 

 

Remove and re-install paper feeder and Transfer Kit. Turn the

 

printer off, then on.

 

 

If problem persists, check www2.tek.com/merlin/tko and/or

 

contact Service.

 

 

 

Error 40, 41, 42,

Check for jammed paper in the Fuser. Re-install Fuser. Turn the

and 43

printer off, then on.

 

 

 

 

Make sure that you have the correct Fuser for your local printer

 

power supply:

 

 

110-Volt Fuser

P/N 016-1660-00

 

220-Volt Fuser

P/N 016-1661-00

 

Replace Fuser. Turn the printer off, then on.

 

If problem persists, check www2.tek.com/merlin/tko and/or

 

contact Service.

 

 

 

Error 50, 51

Turn the printer off, then on.

 

If problem persists, check www2.tek.com/merlin/tko and/or

 

contact Service.

 

 

 

Error 60

Remove the media from the Multi-Purpose Tray. Turn the printer

 

off, then on.

 

 

Reinstall the media. Make sure you do not overfill the tray.

 

If problem persists, check www2.tek.com/merlin/tko and/or

 

contact Service.

 

 

 

Error 61

Remove and re-install each Toner Cartridge. Turn the printer off,

 

then on.

 

 

Replace each Toner Cartridge. Turn the printer off, then on.

 

If problem persists, check www2.tek.com/merlin/tko and/or

 

contact Service.

 

 

 

Error 62

Check for jammed paper throughout the paper path (especially in

 

paper feeder and Fuser).

 

Remove and re-install Fuser. Turn the printer off, then on.

 

Slide out and re-insert paper feeder. Turn the printer off, then on.

 

Replace the Fuser. Turn the printer off, then on.

 

If problem persists, check www2.tek.com/merlin/tko and/or

 

contact Service.

 

 

 

Error 63

Remove and re-install Imaging Unit. Turn the printer off, then on.

 

Replace Imaging Unit. Turn the printer off, then on.

If problem persists, check www2.tek.com/merlin/tko and/or contact Service.

Advanced Features and Troubleshooting Manual

95

Page 105
Image 105
Tektronix 740L manual If problem persists for Error 30, clean the sensor. See