Tektronix 740L PostScript printing errors, Macintosh users, Windows 3.1 users, Windows 95 users

4 Troubleshooting

PostScript printing errors

If your printer reports a PostScript error when printing from Adobe PageMaker, Adobe FreeHand, QuarkXPress, or Canvas, you may be using an older or incorrect version of the PostScript Printer Description File (PPD). Refer to the printer’s Setup Guide for instructions on installing printer description files.

1.Use the most current printer description file. To determine the date of the file you are using, do the following:

Macintosh users:

■Select a printer description file.

■From the File menu, choose Get Info. Make a note of the file’s version date.

Windows 3.1 users:

■In the File Manager, check a printer description file’s creation date.

■Make a note of the file’s version date.

Windows 95 users:

■In the Windows Explorer, check a printer description file’s creation date.

■Make a note of the file’s version date.

2.Check the Tektronix web site (www.tek.com/Color_Printers) to see if the printer description files you have are the most recent. If they are not, you can download the newer files from the web. Refer to “On-line support” on page 63.

92Phaser 740 and 740L Laser Printers