Cleaning the sensor, Cleaning other rollers | Tektronix 740L

4 Troubleshooting

Cleaning the sensor

If your printer’s front panel displays Error 30, clean the sensor inside the printer.

1.Turn the printer off and open the printer’s front door.

2.Remove the Imaging Unit:

a.Loosen the two thumbscrews by turning them counterclockwise.

b.Turn the lower lever 180˚ counterclockwise.

c.Slide the Imaging Unit out of the printer and cover it to protect it from light exposure.

a

b

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3.Use a dry, lint-free cloth to wipe the sensor (inside the slot).

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4.Re-insert the Imaging Unit.

5.Close the printer’s front door and turn on the printer.

Cleaning other rollers

When you clean any of the other rollers in the printer, always use a lint-free cloth.

C A U T I O N

Do not clean the transfer roller; alcohol and pressing on the roller can damage the roller and cause print-quality problems.

110Phaser 740 and 740L Laser Printers

Image 120

Tektronix 740L manual Cleaning the sensor, Cleaning other rollers

Contents

S E R P R I N T E R S S E R P R I N T E R S V3 January 071-0236-00 Pantone, Inc User safety summary Symbols as marked on productTerms in manual Caution Terms on product Caution For Users in Japan Contents Troubleshooting Printer Management Using Color Using Printer UtilitiesConnecting Peripheral Devices Regulatory Information and Specifications Using Your Printer with a ScannerIndex Color Printer Resources Chapter Setup Guide PhaserShare Networking Setup GuidePrinted and on-line books User Guide Advanced Features and Troubleshooting Manual PhaserShare Networking ManualWhat it includes Where to ﬁnd it Tektronix World Wide Web sites PhaserLink software TekSMART Knowledge BaseColor Connection What it includes All about media Paper TraysTransparency Trays Multi-Purpose Tray Use the Multi-Purpose Tray for specialty media Margins and print area Supported media sizes selected in drivers and front panelMargins Media Size Print area Top Bottom Sides Media hints U T I O N Loading media trays Loading paperLoading letterhead paper Loading Tektronix transparencies Using the Transparency tray Using the Multi-Purpose TrayHints for making transparencies Using the Multi-Purpose Tray Standard mediaSpecialty media Setting media thickness Thin Medium Thick Inserting the media Media type Tray capacity Loading specialty media in the Multi-Purpose Tray Tektronix Transparencies Letterhead 0236-14 Tektronix Glossy Coated Paper / Card Stock Printing hints Envelopes Guidelines for printing envelopes Envelope printing hintsYour application A supported printer driver Laser labels Sheet size Label size Avery label Setting Guidelines for printing on labels Tektronix Fabric Transfer Media Guidelines for printing on Fabric Transfer media Duplex printing Automatic duplexAutomatic duplex Manual duplex Macintosh LaserWriter PC WindowsPC Windows 95 / Windows PC Windows NT4 Manual duplex Multi-Purpose Tray recommendedPaper trays Using the Multi-Purpose Tray SideMedia type Front panel selection 3 4 5 6 Using a Paper tray 32564-09a Adjusting margins Adjusting margins for a single-sided print Scroll to Adjust Top Margin. Press Menu Adjusting margins for a duplex print Phaser 740 and 740L Laser Printers Using fonts Resident typefaces PostScriptResident typefaces PCL5 Downloading fonts Downloading fonts from a Macintosh Printing a list of resident fonts From a MacintoshFrom a PC or workstation Using Quick Collate RequirementsQuick Collate hints Using Slip Sheets Enable Check Print and reset the timeout Previewing with Check Print Use Check Print Using Image Smoothing Automatic tray switchingMacintosh Output Order Output Order Face UpOutput Order Face Down Output Order hints PhaserPrint Plug-in for Photoshop Installing the plug-in MacintoshInstalling the plug-in Compatibility requirements Installing the plug-in Windows Using the plug-in Selecting options in the PhaserPrint dialog box Print using MacintoshNumber of copies Print using Windows Printer namePrinter model Media size selection Color CorrectionMedia Quality Fast preview Output face upCheck Print Image Smoothing Stylized representationScaling an image Landscape orientation Center imagesReplicate images Image size Image separation Number of images Image layout Media size displayShow color preview of image Phaser 740 and 740L Laser Printers Consumables User-replaceable components When to replace components Toner CartridgesOrder numbers Average life % of coverage Front panel messages Imaging Unit FuserFuser Roll Order numbers Average life Consumable life information Transfer KitMain Charge Grid Usage Proﬁle Report Status of each consumable Using the information on the Consumables LOW Troubleshooting On-line support Customer Support Centers Customer Support Centers Getting information by fax Country Numbers Diagnostic tools Service Print ConﬁgurationConsumables PhaserLink Printer Management Software Front panel Usage Proﬁle Report Color Density Samples Color Reference Margin Adjust Pages Calibrate Margins Basic rules for troubleshooting Where does the symptom appear? SolutionMaintaining print quality Symptoms and solutions Symptom Possible Causes SolutionFront Panel Messages Front Panel Messages contd Fuser expired Print quality problems Print quality problems contd To avoid the problem Phaser 740 and 740L Laser Printers Approximately on the same Phaser 740 and 740L Laser Printers Entire page prints in black, including the borders Quality Symptom Solution If you can’t make a print Problems with jams Problems with image size and position Problems with automatic duplexing SymptomSolutionPrinted colors are not what you expected Printed colors are not what you expected contd Presentation, change it to Standard Print quality hints Media hints Media handlingDouble-sided printing Specialty media Improving print speed Relative port speedFastest print time Printed colors are not what you expected Using the Tektronix halftone screens Printing Pantone Colors Selecting page sizes in Windows applications Windows Feature set PostScript printer description ﬁle ppd Fonts printing incorrectly from Windows Sharing the printer on a network Driver, utility ﬁles, and front panel interactionsIf the Apple Printer Utility does not work AppleTalk Startup page prints even though it is disabled Error messages on the StartupMessageDescription PostScript printing errors Macintosh usersWindows 3.1 users Windows 95 users Enabling the PostScript error handler Error codes Error User Corrective Action If problem persists for Error 30, clean the sensor. See Error 80, 81, 82, 83, Turn the printer off, then on. Clearing a media jam Solution Jam at a Jam at B Jam at C 101 Jam at D 103 Jam at E Jam at Multi-Purpose Jam at Duplex Unit Occasional cleaning 107 Paper-pick rollers a Duplex UnitSensor Printing the cleaning Phaser 740 Color Printer Cleaning the sensor Cleaning other rollers PhaserLink Printer Management software Printer Management For the system administrator For the service providerUsage Proﬁle Job Accounting From PhaserLink Printer Management software Enabling and disabling the StartupFrom utility ﬁles From the printer’s front panel Changing the Energy Star timeout Protected mode for the front panel menu Macintosh utility ﬁlesPC utility ﬁles Using Color Print-quality modes Color corrections DIC Controlling color density Print the Color Reference Color Adjust the colors 121 Calibrate Colors menu selections Menu item What it does How it works Printing the Color Sampler Charts Overview Color charts Color sampler chart descriptions Installing color correction ﬁles Printing samplers from a MacintoshSelecting a color correction ﬁle Downloading a color correction ﬁle Printing a color sampler chart Printing the desired color from an application Printing samplers from a PC Selecting a color correction in an application Printing a color sampler chart from the front panel Scroll to RGB Color Sampler or Cmyk Color Sampler Pantone Color Files Methods of printing Pantone ColorsPrinter-speciﬁc Pantone Colors Pantone Colors from color selection books For ﬁnal output on a color printing press Installing the Pantone Color ﬁles Macintosh Printing the Pantone Color Chart Printing the entire chartPrinting individual pages from Acrobat Reader From a nonsupported driver Using the ﬁles on the printer’s CD-ROM Using the Apple Printer Utility to download ﬁlesDownloading ﬁles from a Macintosh Using Printer Utilities Using the Apple Printer Utility to perform other tasks Turning on/off the StartupChanging the printer’s AppleTalk name Downloading ﬁles from a PC WindowsWindows 95 / Windows Windows NT Downloading ﬁles from the Tektronix World Wide Web site Downloading ﬁles from the Tektronix ftp server Type anonymousPage Scsi peripheral devices Device Uses Connecting Scsi devices Required itemsConnection overview Connecting one Scsi device Connecting multiple Scsi devices Initializing a formatted Scsi device Macintosh usersPC and workstation users Enabling and disabling SysStart Job execution NOSYSTRT.PS Using Your Printer with a Scanner Overview Making copies Copying a single Copying multiple pages with an Auto-Document Feeder Using the front panel Copier Menu Reset Factory Defaults Copier Menu Placing and scaling images Copying at 100% scale Copying to ﬁt full-bleed images Scaling images using Zoom Scaling images using Scan Area Regulatory Information and Specifications Declaration of conformity For 220-230 VAC equipmentEnvironmental Phenomena Test Speciﬁcation Basic Standard FCC Class B device R N I N G Material Safety Data Sheets Msds for Toner Physical And Chemical Properties Stability And ReactivityToxicological Information Ecological Information Speciﬁcations Power Consumption Dimensions of Lower Tray AssemblyState Average power Index Phaser 740 and 740L Laser Printers 167 CMYK.PS 169 Phaser 740 and 740L Laser Printers Printed on recycled paper