4 Troubleshooting

Media hints

Use high-grade media. For best reliability and image-quality, always use Tektronix media. Refer to the printer’s User Guide for ordering information. Do not use media designed for inkjet printers; it may damage the Fuser.

Media handling

Make sure that the media is dust-free. Dust and dirt can result in poor print quality.

Handle media with both hands at the edges to avoid creases and fingerprints.

Store media in the original, dust-free package in the same environmental conditions as the printer.

Double-sided printing

Automatic Duplex. Use laser paper that is between 75 - 90 g/m2 (20 - 24 lb. bond) for opacity and feed reliability.

Manual Duplex with the Multi-Purpose tray. Depending on the stiffness and smoothness of your laser paper, the printer handles paper up to 105 g/m2 (28 lb. bond). Buy a small amount first and try it.

Manual Duplex with specialty media. For two-sided printing on specialty media (card stock and Tektronix glossy coated paper), only use the Multi-Purpose Tray.

Duplex printing can reduce the life of the printer’s components and may require more frequent printer cleaning.

If your printer has an Automatic Duplex/Lower Tray Assembly installed

Always place the Duplex Unit into the printer’s upper slot.

Insert the TRANSPARENCY tray in the printer’s middle tray slot.

Place the most frequently used paper in the PAPER tray and insert the tray in the printer’s lower tray slot.

Specialty media

Always load specialty media (envelopes, laser labels, Tektronix glossy coated paper, card stock) in the Multi-Purpose Tray.

Always set the Media Thickness Switch according to the media being used.

When printing labels or envelopes, make sure that you use only the recommended types; refer to “Loading specialty media in the Multi-Purpose Tray” on page 15 for details.

Printing on specialty media can reduce the life of the printer’s components and may require more frequent printer cleaning.

84Phaser 740 and 740L Laser Printers

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Tektronix 740L manual Media hints, Media handling, Double-sided printing, Specialty media