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Phaser 740 and 740L Laser Printers
4
Troubleshooting
Media hints
Use high-grade media. For best reliability and image-quality, always use Tektronix
media. Refer to the printer’s User Guide for ordering information. Do not use media
designed for inkjet printers; it may damage the Fuser.

Media handling

■Make sure that the media is dust-free. Dust and dirt can result in poor
print quality.
■Handle media with both hands at the edges to avoid creases and
fingerprints.
■Store media in the original, dust-free package in the same environmental
conditions as the printer.

Double-sided printing

■

Automatic Duplex.

Use laser paper that is between 75 - 90 g/m2 (20 - 24 lb.
bond) for opacity and feed reliability.
■

Manual Duplex with the Multi-Purpose tray.

Depending on the stiffness and
smoothness of your laser paper, the printer handles paper up to 105 g/m2
(28 lb. bond). Buy a small amount first and try it.
■

Manual Duplex with specialty media.

For two-sided printing on specialty
media (card stock and Tektronix glossy coated paper), only use the
Multi-Purpose Tray.
■Duplex printing can reduce the life of the printer’s components and may
require more frequent printer cleaning.

If your printer has an Automatic Duplex/Lower Tray Assembly installed

■Always place the Duplex Unit into the printer’s upper slot.
■Insert the TRANSPARENCY tray in the printer’s middle tray slot.
■Place the most frequently used paper in the PAPER tray and insert the tray
in the printer’s lower tray slot.

Specialty media

■Always load specialty media (envelopes, laser labels, Tektronix glossy
coated paper, card stock) in the Multi-Purpose Tray.
■Always set the Media Thickness Switch according to the media being used.
■When printing labels or envelopes, make sure that you use only the
recommended types; refer to “Loading specialty media in the
Multi-Purpose Tray” on page 15 for details.
■Printing on specialty media can reduce the life of the printer’s components
and may require more frequent printer cleaning.