Defining the printer to the host: TCP/IP attachment
Installation Planning Guide F-27
If the ping is unsuccessful:
If your ping is not successful, verify the following:
The printer is powered on.
TCP/IP has been started on the AS/400 (command:
STRTCP).
The cables are properly connected between the pr int er and
the LAN.
The Network Interface Card (NIC) in the printer is functioning
properly. (Consult your Xerox service representative.)
There is proper connectivity to the Multi-station Access Unit
(MAU), if one is being used.
The IP address used to define the printer in PSF is unique in
the TCP/IP network.
The IP address of the AS/400 system is unique. If not,
consult your network administrator to resolve the address
problem.
Table F-18. Example of an unsuccessful ping – AS/400
ping 9.9.999.999
Verifying connection to host system TEST at address 9.9.999.999.
No response from host within 10 seconds for connection verification 1.
No response from host within 10 seconds for connection verification 2.
No response from host within 10 seconds for connection verification 3
No response from host within 10 seconds for connection verification 4.
No response from host within 10 seconds for connection verification 5.
Connection verification statistics: 0 of 5 successful (0 %).