Xerox support services

Xerox Documentation and Software Services

XDSS distributes the documents you need to install and use the Xerox DocuColor 2060 NPS/IPS printer, other Xerox printers, and associated software. If you register for site subscription service, XDSS will automatically send you updates and revisions as they become available.

To order documentation, call Xerox Documentation and Software services:

1-800-327-9753(U.S. only), between the hours of 6:00 a.m. and 4:00 p.m., Pacific time.

XDSS representatives will explain the services available, answer your questions, and take orders for documentation.

You can also order on the web:

www.xdss.com

Operator training

Operator training is conducted at your location by your Xerox system analyst or other identified representative, shortly after the printer is installed. Training takes two to four hours, depending on the system configuration. It includes hands-on practice running basic jobs, performing routine maintenance, and solving problems. Determine the number of operators you want to attend the initial training and schedule training dates and times through your Xerox sales representative.

Additional training classes, such as Advanced Customer Training (ACT) for operators, teach advanced service and maintenance skills.

A variety of classes and workshops are available through Xerox

Customer Education.

Installation Planning Guide

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Xerox 2060 manual Xerox Documentation and Software Services, Operator training