Replacing the Roller Assembly
After extended use, the feed roller may wear out. It is a
Frequent paper jams are a symptom of a worn roller assembly. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the
same time. A worn roller should be replaced to avoid damage to the scanner’s internal parts. Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth. You cannot properly diagnose a worn roller until you have cleaned it.
1.Pull on the ADF cover to open the scanner.
2.The roller assembly fits in a channel in the ADF cover.
3.The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free.