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Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table to correct the problem.
If the print quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller.
Note: To enhance print quality, print cartridges for many models of equipment have been designed to cease functioning at a predetermined point.
Symptom | Reason/Action |
Faded printouts | Multiple colors faded: |
| • The print cartridges are not Xerox print cartridges. |
| Verify that the print cartridges (C/M/Y/K) meet specifications, and replace |
| if necessary. |
| • The paper is outside the recommended specification range. |
| Replace the media with a recommend size and type, and confirm that your |
| control panel settings are correct. See About Paper on page 48. |
| • The paper is damp. |
| Replace the paper. See About Paper on page 48. |
| • The transfer unit is old or damaged. |
| Replace the transfer unit. |
| • The |
| See the Xerox Support website, www.xerox.com/office/6280support, for |
| assistance. |
Only one color faded:
•Check the condition of the print cartridge, and replace as necessary.
Phaser® 6280 Printer
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