Problems With the Printer, Cancel button | Xerox Phaser 6280

		Problems With the Printer

	Symptom	Reason/Action

	Error indicator is on	Is there an error message displayed on the control panel?
		Check the displayed message and correct the error.

	Error indicator is blinking	An error that you cannot correct by yourself has occurred.
		Record the displayed error message or error code, turn off the power, pull out
		the power plug from the outlet. Refer to the Xerox Support website,
		www.xerox.com/office/6280support.

	Light of the Ready	There are jobs remaining in the printer.
	indicator is on and	Cancel printing or force the remaining data to be printed.
	blinking but there is no	Cancel printing or force the remaining data to be printed.
	blinking but there is no	To forcibly print the job, press the OK button. To cancel the job, press the
	print output
	print output	Cancel button.
		Cancel button.

	Top section of printed	Are the paper tray guides in the correct positions?
	document is missing. The	Set the length guide and the width guides to the correct positions. See Loading
	top and side margins are
	top and side margins are	Paper in Trays 2-3 on page 55.
	incorrect.	Paper in Trays 2-3 on page 55.

		Check that the paper size on the print driver or the control panel is correctly set.

		See the Online Help for the print driver. See Setting Paper Types and Sizes on
		page 50.

		Check that the margin setting is correct on the print driver. (PCL only)
		See the Online Help for the print driver.

	Condensation has	Turn the printer on, and leave it on, for at least one hour to get rid of the
	occurred inside the	condensation. If the problem continues, refer to the Xerox Support website,
	printer	www.xerox.com/office/6280support.

	Paper cannot be fed.	Is the paper correctly loaded?
	Paper jams.	Load the paper correctly. For labels, transparencies, or envelopes, fan them well
	Multiple paper are fed.
	Multiple paper are fed.	to allow air to enter between each sheet before loading. See Loading Paper in
	Paper is fed at an angle.
	Paper is fed at an angle.	Trays 2-3on page 55.
	Paper is wrinkled.	Trays 2-3on page 55.

		Is the paper damp?
		Is the paper damp?
		Replace with paper from a new ream. See Loading Paper in Trays 2-3on
		page 55.

		The paper used is not suitable.
		Load the correct type of paper. See About Paper on page 48.

		Is the paper tray set correctly?
		Push the paper tray completely into the printer.

		Is the printer placed on a flat location?
		Place the printer on a stable flat surface.

		Are the paper tray guides set in the correct positions?
		Set the guides to the correct positions. See Loading Paper in Trays 2-3on
		page 55.

		Paper is fed more than 1 sheet at a time.
		Multiple feeding of paper may occur before the sheets of paper loaded in the
		tray are used up. Remove the paper, fan it, and load again. Replenish paper only
		when all the sheets of the loaded paper are used up.

Phaser® 6280 Printer

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Image 131

Xerox Phaser 6280 manual Problems With the Printer, Cancel button

Contents

User Guide Page Contents Network Basics Using the Control Panel Menus Index Printer Information Electrical Safety User Safety Printer Location Laser SafetyMaintenance Safety Operational Safety Operational Guidelines Printer Clearance Printer Supplies Printing Safety Guidelines Moving the Printer Safety Symbols Marked on Product Contents Printer Specifications Canada Regulations Regulatory InformationUnited States FCC Regulations European Union Material Safety Data Sheet Professional/Business Environment Product Recycling and DisposalDomestic/Household Environment North America Other Countries Printer Features Front View Main Components and Their Functions Fuser Duplex unit Rear ViewInternal View Letter Printer ConfigurationFeatures 6280N 6280DN Resolutions dpi Additional Trays OptionsMemory Duplex Unit Display Control PanelControl Panel Layout Demo ConfigurationInformation Pages Menu Map Exiting the Power Saver Mode Power Saver Mode Checking in Windows Checking in CentreWare Internet ServicesChecking Status of Print Data Phaser 6280 Printer Information Source More InformationResources Network Basics Overview of Network Setup and Configuration Network Connection Connecting via Ethernet RecommendedChoosing a Connection Method USB Connection Connecting via USB TCP/IP and IP Addresses Configuring the Network Address Using CentreWare is Dynamic Methods of Setting the Printer’s IP AddressUsing the Control Panel Information Comments Manually Setting the Printer’s IP Address Changing or Modifying the IP Address Using CentreWare is Available Drivers Installing the Printer Drivers Windows 2000 or Later Macintosh OS X, Version Macintosh OS X, Version 10.3 and Higher LPR Connection Bonjour or USB Connection Click Print Using Phaser Printing Basics Paper Usage Guidelines Supported Paper and Media Paper Storage Guidelines Paper That Can Damage Your Printer Usable Paper Paper Tray Size Paper Type WeightAbout Paper Custom Sizes Sided Printing Paper Types and SizesPaper Size Paper Type Setting Paper Types Setting Paper Types and SizesSetting Paper Trays Setting Paper Sizes Loading Paper in Tray 1 MPT Loading PaperLoading Paper in Tray 1 MPT 6280-018 Insert all media facedown and top edge first into Tray 1 MPT Loading Paper in Trays Loading Paper in Trays 6280-013 6280-015 Insert the tray into the printer, and push until it stops Selecting Printing Preferences Windows Selecting Printing Options Selecting Options for an Individual Job Windows 2003 WindowsWindows XP, or Windows Server PostScript Printing Options for Windows Operating Systems Selecting Options for an Individual Job Macintosh Paper Handling Printer Features10.4 Layout Image Quality 10.3 Automatic 2-Sided Printing Guidelines Printing on Both Sides of the Paper Portrait Landscape Binding Edge OptionsSelecting 2-Sided Printing Guidelines Printing on Specialty MediaPrinting Transparencies Printing on Transparencies Loading Transparencies Printing Envelopes Using the PCL Driver Loading Envelopes From Paper Type, select Envelope Printing on Envelopes Printing Labels from Tray 1 MPT Printing Labels Fan the labels to release sheets that are stuck together Printing Labels from Trays 6280-048 6280-016 Printing Glossy Paper from Tray 1 MPT Printing Glossy Paper 6280-015 Printing Glossy Paper from Trays Fan the paper to release sheets that are stuck together If necessary, press the paper guides inward to fit the paper Defining Custom Paper Sizes Using the PCL DriverPrinting Custom Size or Long Paper Printing on Custom Size Paper Using the PostScript Driver From Paper Size, select Custom Page Size Printing from the Computer Configuring Secure PrintPrinting Confidential Documents Secure Print About Secure Print Printing from the Control Panel About Proof Print Configuring Proof PrintPrint After Checking Printing Result Proof Print Printing from the Control Panel Using the Control Panel Menus Control Panel Menus Menu ConfigurationMenu Content Initializing Configured Values Changing Menu SettingsChanging the Power Saver Time ItemDescription Tray SettingsCommon Settings for Tray 1 MPT, Tray 2, and Tray Description of Menu Items DriverSpecified Settings Exclusive to Tray 1 MPTPanel Specified default Reports Description Printing Information Pages Billing Meters Admin Menu SMB NetBEUI Network Setup Off USB SetupSystem Setup Bottom Right Top LeftTop Right Bottom Left Nearest Size EnableMillimeter mm default Larger Size Enter Number Maintenance ModeAuto Adjust Color Regi Chart Binding Edge PCL SetupDefault is Flip Long Edge Tray 1 MPT Color PostScript SetupAdd-LF Add-CR Panel Lock Control Panel Main operation and buttons on the control panel Menu List Print Quality Symptom Reason/Action Print-Quality Problems SymptomReason/Action Phaser 6280 Printer 109 Phaser 6280 Printer 110 Color Registration Automatic Color Registration AdjustmentManual Color Registration Adjustment Printing the Color Registration Correction Chart Entering Values Determining Values Enabling/Disabling Automatic Color Registration Run Black Troubleshooting7 Preventing and Clearing Paper Jams Paper Jams Paper Jams in Tray 1 MPT Phaser 6280 Printer 118 Phaser 6280 Printer 119 Paper Jams in the Paper Tray Phaser 6280 Printer 121 Phaser 6280 Printer 122 Paper Jams at the Fuser When Long Paper Jams Paper Jams at the Duplex Unit Phaser 6280 Printer 126 Paper Jams in the Optional Sheet Feeder Phaser 6280 Printer 128 Phaser 6280 Printer 129 Phaser 6280 Printer 130 Power outlet Problems With the Printer Cancel button Problems With the Printer Phaser 6280 Printer 133 PCL Driver Enabling OptionsPostScript Driver Messages About Supplies Control Panel Error Messages Message Messages About the Printer and Other Items Phaser 6280 Printer 137 Working correctly due to damage or malfunction Reinstall the Duplex UnitReinstall the additional memory An unsupported additional memory optional is installed Online Support Assistant Getting HelpControl Panel Messages PrintingScout Alerts Resource Link Web Links Maintenance8 Cleaning the Interior Cleaning the PrinterCleaning the Exterior Consumables Routine Maintenance ItemsWhen to Order Supplies Ordering Supplies Recycling Supplies Starting CentreWare is Managing the PrinterChecking/Managing the Printer with CentreWare is Checking Printer Status with PrintingScout Port Status Setting the E-mail EnvironmentItem to be configured Description Mail Alerts Checking Printer Status Through E-mail Mail Item to be configured Description Protocol SettingsChecking the Printer Status with E-mail Command Parameter Description Commands That Can Be Used in E-mail Text Checking Page Counts Moving the Printer Phaser 6280 Printer 151 Phaser 6280 Printer 152 Phaser 6280 Printer 153 Index Index Phaser 6280 Printer Index-156 Phaser 6280 Printer Index-157 Phaser 6280 Printer Index-158 Phaser 6280 Printer Index-159