Xerox manual Phaser 6280 Printer 109

Print-Quality Problems

SymptomReason/Action

Toner smears when rubbed

The paper is damp.

Replace the paper. See About Paper on page 48.

The paper is outside the recommended specification range.

Replace the paper with a recommend size and type, and confirm that your print driver settings are correct. See About Paper on page 48.

The print cartridges are not Xerox print cartridges.

Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if necessary.

The fuser is old or damaged.

Replace the fuser.

Blank pages	Two or more sheets may be feeding at once.
	Remove the paper stack from the tray, fan it, and reinsert it.
	The print cartridges are not Xerox print cartridges.
	Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if
	necessary.
	The transfer unit is old or damaged.
	Replace the transfer unit.
	The high-voltage supply is defective.
	See the Xerox Support website, www.xerox.com/office/6280support, for
	assistance.
Hair-like marks appear in	The paper was left unwrapped for a long time (especially in a dry environment).
or around black half-tone	Replace the paper. See About Paper on page 48.
printing Shadows appear
around areas of dense	The paper is outside the recommended specification range.
black printing	Replace the paper with a recommended size and type, and confirm that your
	print driver settings are correct. See About Paper on page 48.
	The transfer unit is old or damaged.
	Replace the transfer unit.
Color around the edge of	The color registration is incorrect.
printing is incorrect	Adjust the color registration. See Color Registration on page 111.
Colored dots are printed	The print cartridge is dirty.
at regular intervals	Clean the print cartridge.
(about 28 mm)

Phaser® 6280 Printer

109