Chapter 52 Troubleshooting

52.2.1 Pop-up Windows, JavaScripts and Java Permissions

In order to use the web configurator you need to allow:

•Web browser pop-up windows from your device.

•JavaScripts (enabled by default).

•Java permissions (enabled by default).

"Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary.

52.2.1.1Internet Explorer Pop-up Blockers

You may have to disable pop-up blocking to log into your device.

Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device’s IP address.

52.2.1.1.1Disable pop-up Blockers

1In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker.

Figure 203 Pop-up Blocker

You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab.

1In Internet Explorer, select Tools, Internet Options, Privacy.

2Clear the Block pop-upscheck box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled.

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GS-4012F/4024 User’s Guide