Oki manual Okioffice 87 User’s Guide

Page 114

Your MFP machine won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or hand- set) is connected to the LINE outlet on the back of your MFP machine. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your MFP machine may be using the wrong dialing method (pulse or tone) for your area. If you hear changing tones instead of dialing pulses and you know that your area uses pulse dialing, refer to the MF(TONE)/DP(PULSE) user function setting in the Programming section.

The display shows a communication error. This alarm indicates any of a number of problems. You may be trying to communicate with an incom- patible fax machine (the standard unit can only communicate with ITU-T Group 3 fax machines. The remote machine may not be able to perform the function that you want, such as polling or confidential messages. The remote machine may also be out of paper or experiencing a paper jam. Bad telephone line conditions can also cause communication errors. Try sending the fax again and check to make sure you are dialing the correct telephone number. If you have to dial a prefix number to get an outside line, or if you are dialing internationally, you may need to enter a pause (using the Pause One-Touch key) after the dial prefix or international dialing code to tell your machine to wait for a dial tone. If you have fre- quent problems communicating with a particular remote fax machine, try programming the number into one of your One-Touch keys and then changing the One-Touch Parameters for that One-Touch key (see the Dial Directories section). Lastly, either your MFP machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.

You sent a fax but the image the remote fax machine received was very poor. If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolu- tion and Type of Original settings (see “Loading Documents” in the Basic Operations section). Copy the document on your MFP machine to see how it will transmit. The problem may be caused by telephone line inter- ference. Try sending the document again later.

You keep getting reports you do not want. Check your user function settings and turn off the reports you do not want. See the Programming section.

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Contents User’s Guide Year 2000 Compliance Safety Installation HintsOperation and Maintenance Toner Cartridge and Image Drum Unit Emergency First Aid Contents Vi Okioffice 87 User’s Guide Rejecting Unsolicited Fax Messages Power Failures and Memory Viii Okioffice 87 User’s Guide 109 111Okioffice 87 User’s Guide Features IntroductionHandset Kit Component Identification What You Should ReceiveComponents One-Touch Keypad Control Panel Manual Paper FeederTEL Terminal Control Panel Keys and Indicators Control PanelComponents Okioffice 87 User’s Guide Components Using the One-Touch Keys for Dialing One-Touch KeypadSignal Tones Okioffice 87 User’s Guide Getting Started InstallationWhere to Install Your MFP Machine UnpackingInstall the Document Tray Setting Up Your MFP MachineInstall the Paper Tray/Copy Stacker Install the Toner CartridgeInstallation Okioffice 87 User’s Guide Installation Connect to the Telephone Line Connecting an External Telephone or Answering Machine Connect PowerLoading Paper Setting the Clock AdjustmentSetting the Answering Mode Answering Mode OptionsChanging the Answering Mode Word PRGSetting the Fax Identification Data PRGEnter a unique character Setting Language Connecting to a PBXRameter Driver Setup MFP FunctionWindows Installation When Digital Signature Not Found appears, click Yes Windows Me/98/95Windows NT Unimessage Setup Printer Status IconDial Directories Programming One-Touch KeysLocation Programming To adjust the speed Chain Dialing Programming Auto Dial Numbers Change the setting Group Setting Programming GroupsDocument Size Basic OperationsPreparing Documents Multiple Page DocumentsLoading Documents To set the resolution of your document. Resolution to Use Sending a Fax to a Single LocationRedialing Search Key DialingReal-Time Dialing Confirming ResultsSending a Fax to Multiple Locations Broadcasting Stopping a TransmissionPerforming a Broadcast Operation Faxing to a Group To make correctionsSending a Fax to a Group Receiving Faxes Manually Receiving Faxes in Memory Memory Reception modeSwitch to Auto Receive mode Print out OperationCanceling Messages Stored in Memory No Toner ReceptionRejecting Unsolicited Fax Messages Power Failures and Memory Making CopiesMaking Copies with the Manual Paper Feeder SET, and Press Voice Request Using Voice RequestTo Initiate a Voice Request To Answer a Voice RequestOkioffice 87 User’s Guide Sending a Delayed Fax from the Document Feeder Advanced OperationsSending a Fax at a Later Date and Time Sending a Delayed Fax From Memory Canceling a Delayed Transmission Sending a Confidential Fax or Sub-address Transmission Select LocationReceiving Confidential Faxes Creating a Confidential Mailbox Personal BoxFUNC. Programming To Change Your Password Closing a MailboxPrinting Confidential Messages To print a received confidential fax messageRelay Key Station Relay BroadcastingRelay Initiating Station Relay Broadcast ReportRelay Password Initiating a Relay BroadcastSetting Your MFP Machine to be Polled TIN PollPolling Documents from Other Fax Machines What You Can Do While Receiving a Fax Dual AccessWhat You Can Do While Sending a Fax What You Can Do While Making CopiesProgramming Customizing Features and OperationsViewing Your Current Settings 1ACTIVITY ReportUser Function Settings User Function Settings ListOr Type of Original Okioffice 87 User’s Guide Power Save Mode Not used Page Instant Dial = OFF, 17 Mem./Feeder SW = Feeder Changing Your User Function Settings Setting Your MFP Machine’s Distinctive RingPersonal Box Programming Polling Personal Box Programming Confidential Personal Box Programming CloseMemory Password Programming Register Forward No. ProgrammingDial Parameter Settings Memory Password Programming DeleteDial Parameter Settings List Programming Changing Your Dial Parameter Settings Service Function Settings Service Function Settings ListStandby Mode Function Select Function User FunctionsPrint Memory MSG Print Personal BOX One-Touch key 9 User Programming TSI/CSI Sender ID Call Back no Reports Understanding ReportsActive Memory Files Report Activity Report Confidential Reception ReportBroadcast Confirmation Report Broadcast Entry ReportMessage Confirmation Report Telephone Directory Configuration ReportPower Outage Report Protocol DumpPrinting a Message Confirmation Report Printing ReportsCodes Used in Reports Printing Other ReportsCommunication Codes Problem Solving Clearing a Document JamClearing a Printing Paper Jam Problem Solving Okioffice 87 User’s Guide Problem Solving Replacing the Toner Cartridge OKI P/N Problem Solving Okioffice 87 User’s Guide Problem Solving Replacing the Image Drum Unit OKI P/N Problem Solving Shipping the MFP Machine Problem Checklist Reading Your Print CountersOkioffice 87 User’s Guide Problem Solving Okioffice 87 User’s Guide Error Messages Display Panel MessagesNormal Display Toner Lowfax Replace Toner Cart Printer Alarm 4 TEL Refer to User Guide Cover open Other Error Messages No image drumCommunications error Memory overflowSpecifications Operating conditions DimensionsPower Document feedIndex IndexPersonal Box
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