Main
Rapid Eye Software
System Administrators Guide
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Table of Contents
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Figures
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Tables
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The Administration of a Rapid Eye System
Start Here
About Using a PC to Operate Rapid Eye Units
About Using LocalView Onsite
Using a PC: Installing Rapid Eye Software
For the Multi SA Only: Admin and View Software
First Use: Running Admin Software
Customizing a Unit: View Software
For Questions
Multi-Media Site: Name
Preparations
Site Setup: Checklist
Naming / Renaming a Site
Site Naming Tips
After Dealing with a Site
Grouping Sites
To Create a Folder
To Assign a Site to a Folder
To R e n ame a Fol d e r
To Delete a Folder
Grouping Folders
Removing a Site
To Delete a Site
Mistakenly Deleting a Secured Site Definition
Multi-Media Site: Connection Configuration
Types of Connection
Dial-up Connection: to a Unit
Setting a Dial-Up Connection
Area Code: Irregular Use
To Force a Long-distance Dial-up Using a Local Area Code
Forcing a Local Dial-up Across Area Codes
Dial-up Technical Note
Offering Many Dial-Up Connections to the Same Unit
Using Network Access
To Set a Network Connection
Standalone Unit and a PC that Has a Network Card
Ti p
Network Address Translation
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Adjusting a Units IP Settings for NAT
Setting a Routers Mappings
Updating a Unit's Connection
Refreshing the Multi-Media Local Db
Dynamic Host Configuration Protocol
To Configure DHCP Using Microsofts Server2000 (or 2003)
Choosing the Computer Name or a Static IP
Many Connections to a Unit
Tip
To Specify Dial-up and Network Connections
RAS Server
Ti p
Planning to Connect to One Unit at a Time
To Set a Connection to a RAS
Ti p
Using a RAS Server before Connecting to a Unit
Connections: Report and Customization
The Automatic Naming of Connections
Ti p
Changing the Automatic Suffix in a Connection's Name
Firewall: Technical Note
Cascading Alarm Stations
To Sequence a Sites Alarm Stations
Quickly Assigning a Site to Many Alarm Stations
Setting a Site to Not Report Alarms to a Specific Station
Customizing a Dial-Up Connection to an Alarm Station
To Customize the Dial-up Connection to an Alarm Station
To Cancel the Customization of a Telephone Number
Unit Configuration: Basics
Maintenance Session
To Start a Maintenance Session
Support for Older Models of Units
Making a Site Operational
Ti p
Units Time Zone and Clock
To Indicate the Time Zone of a Multi-Media Unit
Ti p
Conflicting Time Zones
SNTP: Setting the Clock Automatically
System Clock: Manual Setting
Ti p
Adjusting the Clock on a PC Running Rapid Eye Software
Using a PCs Clock to Set a Units Clock Manually
Adjusting the Time on an Operational Unit
Correcting the Clock
Securing a Site
Rebooting a Unit
Maintenance Reference
Ending Maintenance
Using Apply
Maintenance Topics
Maintenance Tasks
Feedback Box Reference
Video Feed Setup
Cameras
Renaming a Camera
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Ti p
Other Video Settings
Recording Video: Continuous Recording Settings
To Enable the Recording of a Video Feed
Customizing Settings for Recorded Video
Resolution Setting
Ti p
Frame Rate Setting
Quality Setting
To Duplicate Settings
Continuous Recording and Event Recording
Estimating Storage Capacity
Optimizing Recorded Video
Automatic Maximization of DSP Performance
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Making Optimized Resolution and Frame Rate Settings
The Enhanced Preview of Resolution
Resolution Tips
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Security and Presence
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Camera Tips for Identification: Quality and Resolution
Resolution Gauge for Retrieval Session
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Resolution Reference: Recorded Video
Customizing Windows for a PC Monitors Settings
PC Monitors Refresh Rate
Microsoft Dual View and Rapid Eye View Software
Larger Monitors and Microsoft Windows
Environmental Interference for Video Feeds
Physical Compromise
Pan, Tilt, and Zoom (PTZ) Setup
Serial Device Settings for PTZ
To Assign and Set a New PTZ Device
Video Tab Settings for PTZ
Ti p
To Enable a PTZ Camera
Using a PTZ Camera
To Display the PTZ Dartboard Control
Using the Dartboard Control
Toggling between Zonal Mode and Pull Mode
Ti p
Pulling the Rubber-Band
Using Zonal Mode
Programming a PTZ Dome Camera
To Configure a Preset on a PTZ Camera
Ti p
To Te s t a Prese t
Behavior of PTZ After a Session Closes
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Support for RapidDome PTZ Features
RapidDome PTZ Tours
RapidDome Mimic Tour
To Te s t a Mimi c To u r o n a R a p i d D o m e C a m e r a
RapidDome Preset Tour
To Setup a Tour of Presets on a RapidDome Camera
Testing a Preset Tour on a RapidDome Camera
Privacy Zones for RapidDome
To Set a Privacy Zone
ACUIX Dome Camera
Configuring the Intellibus Device for a Rapid Eye Unit
To Configure an ACUIX Dome Camera for PTZ Use
Discovery of ACUIX Dome Cameras
Backing Up an ACUIX Configuration File to a PC
Downloading a Configuration File to an ACUIX Dome Camera
Identifying the Model of the Camera
Upgrading the Firmware of an ACUIX Dome Camera
Enhancing Video for Security
Event Recording: Configuration
Using Higher Settings for Video Recorded During an Event
Setting Lower Values for Continuous Recording
Event Recording on Demand, Using the Boost Button
Automating Event Recording: Events of Interest
Scheduling: Configuration
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Making Use of a Schedule
To Add a Schedule
Customizing a Schedule
To Assign a Schedule to a Camera, or Group of Cameras
Using a 15-minute Increment in a Schedule
To R e n ame a S c h e d u l e
To Delete a Schedule
Alarms and Scheduling
Ti p
Holiday and Exception
Adding Holidays and Exceptions
Event Recording for Video: Scheduling a Response
Trigger: an Event of Interest
Displaying the Response Panel Used for Making Rules
Checklist for Setting a Rule in the Response Schedule
Renaming a Rule
Rule Status: Icons
Managing the Response to a Rule
Assigning a Schedule to a Response Rule
Disabling a Response Rule
Motion Detection
To Configure Motion Detection
Customizing Detection: Masking
Example: Masking an Area of the Video Feed
To Mask Part of a Video Feed from Motion Detection
False Positives
Customizing Detection: Scheduling
Motion Detection Reference
Motion Search
Camera Sabotage: Detection
To Configure CSD
Ti p
Calibration of CSD
Moved-type CSD: Learning and Rearming Alarms
Computing the Length of the Video Archive
Rapid Eye Storage Estimator
Ti p
Number of Cameras, Audio
Scheduling Cameras
Frame Rate for Continuous Recording
Quality
Resolution
Using Higher Values When Recording Video
A Multi-Media Units Storage Statistics
To Obtain a Units Statistics
Configuring Other Hardware
Clearing Storage
Preventing Users from Clearing Storage
To Trace the Clearing of Storage
Updating Security on a Multi-Media Unit
System Files
Ti p
To Download a File from a Multi-Media Unit
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System Tab in a Maintenance Session
Logging System Messages
System Monitor
Making the FAULT RELAY Operational
Camera Signal Format
LAN/WAN Communications
Changing a Units Network Settings
Ti p
Changing the Maximum Network Data Rate
TCP Ports
Default System Values for a Multi-Media Unit
Serial Device: Modem
Viewing/Changing Modem Settings
PPP: IP Settings Reserved for Modem Connection
To Set an External Modem
Serial Device: PTZ
To Assign and Set a PTZ Device
Hardware Report
Public Display Monitor: Using Monitor Output 1
External Hardware Control of a Public Display Monitor
Using LocalView As an Additional Public Display Monitor
Customer Data and Customer-Device Events
Adding a Customer Device That Sends Data to a Unit
Adding an Event Rule for a Data-recording Device
Search Rule and Regular Expressions: Reference
NetPIT and PIT Devices
Multi Audio
Audio Hardware
Using Multi Audio
Audio Interference
Audio with LocalView
To Enable Audio for Use Onsite, by LocalView
To Disable Audio for LocalView
Ti p Events
Simultaneous Sessions From One Unit
Simultaneous Use of Many Units by One Operator
Users
Key Facts
Before Creating User Accounts
Default User
User Management
Local User Management
Central User Management
Setting a Unit to "Central" User Management
Adding an Account, Using Admin and View
Naming Restrictions
User Groups
Updating an Account
Adding an Account in LocalView
Updating an Account in LocalView
Granting Rights
To Customize the Rights in an Account
To Base Rights On Those of Another User
User Rights and Security
To Deny Access
Removing a User's Account
To Delete an Account Used Onsite, to Access LocalView
Security for a Multi-Media System
Security Options
Securing the Multi System
Security Priorities
Limiting the Use of Admin
To Limit Access to Admin Documentation
Ti p
Password Guidelines
Passwords
Multi Database Security
SQL-Server Option
SQL-server Type Logon, Reserved for Multi Operators
System Password
Road Map to Setting the System Password
Changing the System Password, Part 1 (of 3): Using Admin
Changing System Password, Part 2: Multi-Media Units
Changing System Password, Part 3: Updating Users
Status Report
Removing a System Password
Remove From All Units
Remove on One of Many Units
System Password Extras
Replacing a Unit
To Replace a Unit when a System Password Is in Force
Last Valid Password
If A Used Unit Comes from Another Multi System
To Re-enter a Site Definition for a Unit with a System Password
Ti p
To Check if the Correct System Password Was Typed
User Password
Administrator Password
Tip
To Set the Administrator Accounts Password
Rights of User Accounts
Guidelines
To View the Rights of a User and the Sites He may Access
Right to Use Admin
Ti p
To Grant Access to Admin
Ti p
Right to Use Maintenance
Ti p
Right to Use View
Ti p
Right to Access a Site
To Define an Accounts Access to Certain Sites
Ti p
Limiting the Time that a Unit Can Be Used
Ti p
High-Security Considerations
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Events Defined
Setting an Event to Trigger an Alarm or to Be Logged
Setting an Alarm
To Set an Event to Report an Alarm
Ti p
Logging an Event
Event Reference
Tracing Events
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Event Session: to Search the Log of Events
To Input Times and Dates
To Set the Date of a Retrieval Using the Calendar Utility
Results
To Print a Log Entry
System Failure
A Multi-Media Alarm Station
Alarm Notification: Response Priority
PPP Connectivity Ti p
Denying Access
To Stop a Session on a Networked Multi-Media Unit
Denying Access
To Deny Access to a User of Your Multi System
Removing Multi-Media Software
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Multi-Media Alarm Stations
Overview
Checklist to Configure a Multi-Media Alarm Station
Operator Needs
Multi SA Needs
System Administrator Needs
Adding an Alarm Station: Name and Reports
Identifying and Defining a Connection
The PPP Fields in an Alarm Stations Definition
Network Connection to an Alarm Station Ti p
To Setup a Network Connection to an Alarm Station
Network Address Translation for Alarm Stations
To Prepare a Multi-Media Unit for NAT, Using Admin
Dial-up Connection to an Alarm Station
Preparing a Dial-up Connection to an Alarm Station
To Setup a Dial-up Connection to an Alarm Station
Entering Area Codes in Site and Alarm Station Definitions
Ti p
Customizing a Dial-Up Connection to an Alarm Station
Ti p
To View Update Station to Call in Case of Alarms
To Use a Local Call Across Area Codes
Toll-Free Numbers
To Use a Long Distance Call in One Area Code
To Delay the Speed of Dialing
To Delay the Extension Suffix
International Dial-up
To Change Long-distance Prefixes
RAS Connection to an Alarm Station
Ti p
To Setup a Connection to a RAS Server
Making an Alarm Station Operational
Using More than one Alarm Station
Creating Extra Alarm Station Definitions for the same PC
Disconnection Note
To List Successful Alarm Callbacks after an Interruption
Removing an Alarm Station
Disabling/Enabling Dial-up Server
Alarms from a De-listed or Unregistered Unit
To Trace the Unit Sending the Alarm
To Set a Site to Not Report to a Specific Alarm Station
Touring Many Sites
Preliminary Checklist
Ti p
Adding a Site Tour
Default Amount of Time to Display a Unit During a Site Tour
Customizing a Tour
To Change the Order of Sites in a Tour
To Change the Time Spent at a Site, During a Tour
Ti p
To Select Another Connection to a Site, During a Tour
Removing a Tour
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Alarm Log
Viewing the Log
To view the log
Sorting the Log
Selecting Log Items
Filtering the Log
Printing the Log
To Print a List of Alarms
Archiving the Log
To Archive Alarms
Removing Log Items
To Delete Alarms
Alarm Log Data Reference
Multi Database
Starting Admin
To S t a rt Adm i n
Obtaining a Multi db
Using the Default Multi Db
Ti p
Contrasting Db Engines
Using Another Db: Converting
To Use Another Multi Db
Impact on View
Creating a Multi Db Ti p
Ti p
Naming Restriction
To Create an Empty, MS-Access-Compatible Multi Db
SQL-Server Template
An Empty Multi Database Using Microsoft SQL-Server
Using Admin to Create a SQL-compatible Multi Database
Db Based On Another
To Make a Copy of a Multi Db
Ti p
Renaming a Multi Db
Tip
Multi Db: MinAdmin
Upgrading a Multi db
Ti p
Upgrading a Local Database
Ti p
To Upgrade a Local Database, without a Connection to the Multi Db
Ti p
Producing a Local Database
Ti p
To Make a Local Database
Logging On
Ti p
View: Setting the Db
Tip
To Set a Multi Db for View
Ti p
Refreshing a Local Database
To Refresh a Local Database while Running View
Deleting a Database
Cannot Open Db
Ti p
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Index
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