Rapid Eye Software
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Revisions Issue Date
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Table of Contents
Unit Configuration Basics
Pan, Tilt, and Zoom PTZ Setup
System Administrator’s Guide
Enhancing Video for Security 103
129
Security for a Multi-Media System 161
201
Touring Many Sites 221
Figures
Page
System Administrator’s Guide
Admin Icon on the Windows Desktop 232
Tables
System Administrator’s Guide
Table of Contents
Start Here
Administration of a Rapid Eye System
About Using a PC to Operate Rapid Eye Units
For the Multi SA Only Admin and View Software
Using a PC Installing Rapid Eye Software
About Using LocalView Onsite
Customizing a Unit View Software
First Use Running Admin Software
Using View software for site maintenance
Calling Honeywell
In-depth reference Configuration malfunctions
For Questions
Preparations
Last valid password
Multi-Media Site Name
Road map
Four items
Site Setup Checklist
Naming / Renaming a Site
Click Save and Close
Site Naming Tips
After Dealing with a Site
To Assign a Site to a Folder
Grouping Sites
To Create a Folder
Flexibility
Grouping Folders
To Rename a Folder
To Delete a Folder
To assign a folder to a folder
Mistakenly Deleting a Secured Site Definition
Removing a Site
To Delete a Site
Naming and viewing a connection
Multi-Media Site Connection Configuration
Types of Connection
Dial-up Connection to a Unit
Selecting a Network or Dial-up Connection
Setting a Dial-Up Connection
Automatic Tag Added to a Connections Name
Click Use Dial-up Networking as needed
To Force a Long-distance Dial-up Using a Local Area Code
Area Code Irregular Use
Dial-up Technical Note
Should you plan to add an alarm station
Forcing a Local Dial-up Across Area Codes
Click Use Dial-up Networking
Using Network Access
Offering Many Dial-Up Connections to the Same Unit
To Set a Network Connection
Site Tab’s Report of Primary Connections
Standalone Unit and a PC that Has a Network Card
Static network settings, default for Multi-Media unit
IP defaults used by Multi-Media units Point Address
LocalView
IP Addresses
Network Address Translation
A nutshell
IP Port
See -5,p
Adjusting a Unit’s IP Settings for NAT
Setting a Router’s Mappings
Network device mappings
Network administrator needs for using Dhcp with DNS
Dynamic Host Configuration Protocol
To Configure Dhcp Using Microsoft’s Server2000 or
Updating a Units Connection
Network without Dhcp
Choosing the Computer Name or a Static IP
IP Address box
More about Dhcp
To Specify Dial-up and Network Connections
Setting up many connections is optional
Many Connections to a Unit
Primary connection
RAS Server
Planning to Connect to One Unit at a Time
Connection that behaves like dial-up
What your network administrator needs
To Set a Connection to a RAS
14. RAS Servers Telephone Number and PPP Information
Planning to connect to many units
Using a RAS Server before Connecting to a Unit
RAS server may not be needed by your organization
Preparation
Automatic Naming of Connections
About Admin’s naming convention for connections
Connections Report and Customization
Changing the Automatic Suffix in a Connections Name
Cascading Alarm Stations
Firewall Technical Note
Setting a Site to Not Report Alarms to a Specific Station
To Sequence a Site’s Alarm Stations
Quickly Assigning a Site to Many Alarm Stations
Using the Update Site windows
Customizing a Dial-Up Connection to an Alarm Station
To Customize the Dial-up Connection to an Alarm Station
To Cancel the Customization of a Telephone Number
Using View
Unit Configuration Basics
Maintenance Session
Using a Maintenance Session
To Start a Maintenance Session
Support for Older Models of Units
Site registration
First Maintenance Session
Making a Site Operational
Security considerations
Crucial settings for reporting on video of events
Unit’s Time Zone and Clock
Scheduling options
Time zone
To Indicate the Time Zone of a Multi-Media Unit
Conflicting Time Zones
Sntp Setting the Clock Automatically
Auto-synch statistics
Using a PC’s Clock to Set a Unit’s Clock Manually
System Clock Manual Setting
Adjusting the Clock on a PC Running Rapid Eye Software
Click Set Multi-Media Unit’s Clock
Adjusting the Time on an Operational Unit
Correcting the Clock
Automatic reboot of Multi-Media unit
Rebooting a Unit
Lack of reasons to reboot a Multi-Media unit
Securing a Site
Using Apply
Maintenance Reference
Ending Maintenance
Maintenance Topics
Maintenance Tasks
Feedback Box Reference
Renaming a Camera
Video Feed Setup
Cameras
Automatic detection
To Re-enable All Newly Connected, Powered Cameras
Adjusting a Video Feed
To Re-enable One Cameras Feed
To Adjust All Cameras at Once
Smoothing video
Other Video Settings
Recording settings
Motion
Making use of a Maintenance Session
Recording Video Continuous Recording Settings
To Enable the Recording of a Video Feed
Screen area size of camera windows on a PC monitor
Making settings
Customizing Settings for Recorded Video
Resolution Setting
Forecasting results
To Duplicate Settings
Frame Rate Setting
Quality Setting
Continuous Recording and Event Recording
Estimating Storage Capacity
Rapid Eye Storage Estimator
Optimizing Recorded Video
Automatic Maximization of DSP Performance
Preparation contiguous connections
Automatic display of Maximization tool
Manual display of Maximization window
Enhanced Preview of Resolution
Making Optimized Resolution and Frame Rate Settings
Resolution Tips
10. The Enhanced Preview Window
Comparing the Resolutions of Recorded Video
12. Using Low Resolution, 160 x 120 Ntsc to Show Presence
Security and Presence
Screen area size of camera windows on a PC monitor
Camera Tips for Identification Quality and Resolution
Resolution Gauge for Retrieval Session
PAL gauge
Ntsc gauge
Continuous Recording and Event Recording
Comment
Resolution Reference Recorded Video
Resolution
Gauge in a Retrieval Session‡
Using two monitors and running View software
Customizing Windows for a PC Monitor’s Settings
Using Microsoft Windows
PC Monitor’s Refresh Rate
Larger Monitors and Microsoft Windows
Preventive measures
Environmental Interference for Video Feeds
Physical Compromise
Pan, Tilt, and Zoom PTZ Setup
Serial Device Settings for PTZ
Acuix dome camera domes
Video Tab Settings for PTZ
To Assign and Set a New PTZ Device
To Enable a PTZ Camera
Using a PTZ Camera
To Display the PTZ Dartboard Control
Click Zonal PTZ Control Mode
Using the Dartboard Control
Toggling between Zonal Mode and Pull Mode
Using Zonal Mode
Pulling the Rubber-Band
Auto-focus
To Configure a Preset on a PTZ Camera
Programming a PTZ Dome Camera
Auto-iris
To Test a Preset
Programming a PTZ Preset
Ultrak KD6i domes
Behavior of PTZ After a Session Closes
PTZ and motion detection
Kalatel domes
Ultrak KD6i dome restriction
PTZ and motion search
Constant panning and video archive
Do not use the Return To Auto-Iris on Ultrak KD6i domes
Support for RapidDome PTZ Features
RapidDome PTZ Tours
To Test a Mimic Tour on a RapidDome Camera
RapidDome Preset Tour
RapidDome Mimic Tour
To Setup a Tour of Presets on a RapidDome Camera
To Set a Privacy Zone
Testing a Preset Tour on a RapidDome Camera
Privacy Zones for RapidDome
Configuring the Intellibus Device for a Rapid Eye Unit
Acuix Dome Camera
Commands in the Manage Files dialog box
To Configure an Acuix Dome Camera for PTZ Use
Backing Up an Acuix Configuration File to a PC
Discovery of Acuix Dome Cameras
Downloading a Configuration File to an Acuix Dome Camera
Using LocalView
Identifying the Model of the Camera
Upgrading the Firmware of an Acuix Dome Camera
Enhancing Video for Security
Event Recording Configuration
Using Higher Settings for Video Recorded During an Event
Setting Lower Values for Continuous Recording
Event Recording on Demand, Using the Boost Button
Events of Interest examples
Scheduling Configuration
Automating Event Recording Events of Interest
Data streams
Alarms
Audio feeds
Customizing a Schedule
Making Use of a Schedule
To Add a Schedule
To Assign a Schedule to a Camera, or Group of Cameras
Using a 15-minute Increment in a Schedule
Customizing the Default schedule
Renaming cameras
To Delete a Schedule
Alarms and Scheduling
To Rename a Schedule
Holiday and Exception
Key facts
To correct a date
To update a Name or a Type of holiday/exception
Adding Holidays and Exceptions
Event Recording for Video Scheduling a Response
Trigger an Event of Interest
Checklist for Setting a Rule in the Response Schedule
Displaying the Response Panel Used for Making Rules
Rule Status Icons
Flexibility of checklist
Renaming a Rule
Assigning a Schedule to a Response Rule
Alarm and Log to report a response
Managing the Response to a Rule
Disabling a Response Rule
11. Motion Detection Configuration Detection scenarios
Motion Detection
Example Masking an Area of the Video Feed
To Configure Motion Detection
Customizing Detection Masking
Masking movement that is of no concern
To Mask Part of a Video Feed from Motion Detection
Solutions
Video settings and motion detection
False Positives
Motion Detection Reference
Commands
Extra motion detection commands
Comparing Motion Detection and Motion Search
Motion Search
Camera Sabotage Detection
Forty-eight seconds
To Configure CSD
Calibration of CSD
Moved-type CSD Learning and Rearming Alarms
Computing the Length of the Video Archive
Estimates
Rapid Eye Storage Estimator
What to watch out for
Estimate from a units statistics
Number of Cameras, Audio
Audio
Quality
Scheduling Cameras
Frame Rate for Continuous Recording
Video compression Quality
Pan, tilt, and zoom
Resolution
Using higher resolution
Using Higher Values When Recording Video
Multi-Media Unit’s Storage Statistics
Other statistics about the video archive
To Obtain a Unit’s Statistics
Storage Statistics for a Multi-Media Unit Label Meaning
Purpose
Configuring Other Hardware
Clearing Storage
Clearing a stream
Preventing Users from Clearing Storage
To clear a unit’s storage
To change the name of a stream
Security and unit availability considerations
Updating Security on a Multi-Media Unit
To Trace the Clearing of Storage
Removing a site after updating security
System Files
To Download a File from a Multi-Media Unit
Purpose System Log
To upload a file to a Multi-Media unit
Double check that you are uploading the correct file
System Monitor
System Tab in a Maintenance Session
Logging System Messages
Multi-Media unit registration
Making the Fault Relay Operational
Camera Signal Format
LAN/WAN Communications
Changing a Unit’s Network Settings
Default Network Communications Settings Box Value
Changing the Maximum Network Data Rate
Default System Values for a Multi-Media Unit
System Tab Default Values Box Group Name of Box / Button
TCP Ports
Serial Device Modem
Viewing/Changing Modem Settings
Modem settings
PPP IP Settings Reserved for Modem Connection
To Set an External Modem
Hardware Report
PTZ device settings
Serial Device PTZ
To Assign and Set a PTZ Device
Color bars
Public Display Monitor Using Monitor Output
External Hardware Control of a Public Display Monitor
Using LocalView As an Additional Public Display Monitor
Customer Data and Customer-Device Events
Adding a Customer Device That Sends Data to a Unit
Adding an Event Rule for a Data-recording Device
10. Some Devices can Be Searched for Data such as No Sale
Search Rule and Regular Expressions Reference
NetPIT and PIT Devices
Support for Protocol Interface Translators
Audio Hardware
When listening
Multi Audio
Audio with LocalView
Using Multi Audio
Audio Interference
Monitor and record
Events
Simultaneous Sessions From One Unit
Simultaneous Use of Many Units by One Operator
Audio broadcast
Users
Key Facts
Default User
Before Creating User Accounts
User Management
Local User Management
Central User Management
Account for accessing all units
Adding an Account, Using Admin and View
Setting a Unit to Central User Management
Naming Restrictions
Extras
User Groups
Account for accessing one unit
Adding an Account in LocalView
Updating an Account
To Customize the Rights in an Account
Granting Rights
Updating an Account in LocalView
To Base Rights On Those of Another User
To Deny Access
Denying access to all Multi-Media units Admin
User Rights and Security
Removing a Users Account
To Delete an Account Used Onsite, to Access LocalView
Denying access to LocalView, onsite
Local User Management
Securing the Multi System
Security for a Multi-Media System
Security Options
Security outlook
From minimal security to maximum security
Additional security for some installations
Security Priorities
Security Priorities Priority Action
Password Guidelines
Limiting the Use of Admin
To Limit Access to Admin Documentation
Features
Password Tip
Passwords
Using text securely in Multi password boxes
SQL-server Type Logon, Reserved for Multi Operators
Multi Database Security
SQL-Server Option
System Password
A nutshell keeping unauthorized users out
Do not use multiple Multi databases
Road Map to Setting the System Password
Always update security on all units
Extra steps in some system password scenarios
Changing the System Password, Part 1 of 3 Using Admin
Changing System Password, Part 2 Multi-Media Units
System password and security status
Removing a System Password
Changing System Password, Part 3 Updating Users
Status Report
After Removing a System Password
Remove From All Units
Remove on One of Many Units
System Password Extras
Replacing a Unit
To Replace a Unit when a System Password Is in Force
If the site cannot be accessed
Failure to run a Maintenance Session
Last Valid Password
Last valid system password
If a Used Unit Comes from Another Multi System
Document K14392V1 Rev a 175 07/07
Administrator Password
User Password
To Check if the Correct System Password Was Typed
User password technical note
Sharing the Administrator account
To Set the Administrator Account’s Password
Password independence
Basic security
Rights of User Accounts
What you want to avoid
To View the Rights of a User and the Sites He may Access
Guidelines
Right to Use Maintenance
Right to Use Admin
To Grant Access to Admin
Click Rights and site access are based on
Why limit the use of maintenance?
Right to Use View
Why limit the use of View?
Right to Access a Site
To Define an Account’s Access to Certain Sites
Why deny or limit access to a site?
Limiting the Time that a Unit Can Be Used
To Limit Use of Cameras Camera Partitioning
Physical compromise
Preventive measures a short checklist
High-Security Considerations
Compromising video recording
Security Happenstance
Situation Preventive and / or Last Resort Measures
Countermeasures
Compromising response to an alarm
Compromising and locking-out a Multi SA
Preferences
Setting an Event to Trigger an Alarm or to Be Logged
Events Defined
Who can set alarms?
Setting an Alarm
To Set an Event to Report an Alarm
To set alarms, two items must be part of the user’s account
Who can receive alarms?
Logging an Event
Event Reference
Outside World
Event Default Settings for Log and Alarm Source
Tracing Events
Common sense
Event Session to Search the Log of Events
17. Search for Events Window
To Input Times and Dates
To Set the Date of a Retrieval Using the Calendar Utility
System Failure
Results
Multi-Media Alarm Station
Alarm Notification Response Priority
PPP Connectivity
Denying Access
Best solution
Rogue user scenarios
Stopping sessions on units that use modems
Dealing with an open Maintenance Session
To Stop a Session on a Networked Multi-Media Unit
Outside hackers
Denying Access
To Deny Access to a User of Your Multi System
Ineffective strategies for an unwanted user
Using Windows Explorer to delete Multi files
Removing Multi-Media Software
Click Control Panel Double-clickAdd/Remove Programs
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Overview
Multi-Media Alarm Stations
Where we are
Operator Needs
Checklist to Configure a Multi-Media Alarm Station
System Administrator Needs
Multi SA Needs
Identifying and Defining a Connection
Adding an Alarm Station Name and Reports
To reduce complexity add alarm station definitions
To reduce complexity further
General case
PPP Fields in an Alarm Station’s Definition
Scope
PPP fields can be left blank
Network Connection to an Alarm Station
To Setup a Network Connection to an Alarm Station
Network Address Translation for Alarm Stations
Mapping IP port in network’s router
To Prepare a Multi-Media Unit for NAT, Using Admin
Enable Use Network Address Translation
Modem
Dial-up Connection to an Alarm Station
Preparing a Dial-up Connection to an Alarm Station
Microsoft Windows
To Setup a Dial-up Connection to an Alarm Station
Entering Area Codes in Site and Alarm Station Definitions
Customizing a Dial-Up Connection to an Alarm Station
Irregular area code use
To Use a Local Call Across Area Codes
To View Update Station to Call in Case of Alarms
To Delay the Speed of Dialing
Toll-Free Numbers
Telephone exchange at a Rapid Eye site
To Delay the Extension Suffix
International Dial-up
Planning for a few international units
To Change Long-distance Prefixes
Alarm station for many international units
Creating extra alarm station definitions
RAS Connection to an Alarm Station
Tech note process of a dial-up callback
To Setup a Connection to a RAS Server
Honeywell recommends using dialing same country
Customizing a RAS dial-up
Creating Extra Alarm Station Definitions for the same PC
Making an Alarm Station Operational
Using More than one Alarm Station
Disconnection Note
To List Successful Alarm Callbacks after an Interruption
Removing an Alarm Station
Alarms from a De-listed or Unregistered Unit
To Trace the Unit Sending the Alarm
To Set a Site to Not Report to a Specific Alarm Station
Precaution
Before defining a site tour
Preliminary Checklist
Touring Many Sites
Default Amount of Time to Display a Unit During a Site Tour
Adding a Site Tour
Customizing a Tour
To Change the Order of Sites in a Tour
To Change the Time Spent at a Site, During a Tour
Removing a Tour
To Select Another Connection to a Site, During a Tour
Page
To view the log
Alarm Log
Viewing the Log
Sorting the Log
Selecting Log Items
Printing the Log
To Print a List of Alarms
Filtering the Log
Archiving the Log
Alarm Log Data Reference
To Archive Alarms
To Delete Alarms
Removing Log Items
Database creation
MinAdmin
Multi Database
Obtaining a Multi db
Starting Admin
To Start Admin
Alternatives
Using the Default Multi Db
Contrasting Db Engines
To Use Another Multi Db
Using Another Db Converting
Converting a Multi database from SQL to Access
There may be other databases…
Impact on View
Using the Admin Logon window to create a database
Creating a Multi Db
To Create an Empty, MS-Access-Compatible Multi Db
Naming Restriction
An Empty Multi Database Using Microsoft SQL-Server
SQL-Server Template
Using Admin to Create a SQL-compatible Multi Database
Similarities
Db Based On Another
To Make a Copy of a Multi Db
SQL-Server
For making a copy of a db is not obvious
Multi Db MinAdmin
Renaming a Multi Db
File name of a local db is userid.mdb
Upgrading a Local Database
Upgrades from v4 to v5 are automatic
Upgrading a Multi db
Purpose of a local database
Obtaining a local database, not connected to Multi db
Producing a Local Database
To Make a Local Database
Examples
Logging On
View Setting the Db
For routine use of Admin
First use exception
For routine use of View
To Set a Multi Db for View
Refreshing a Local Database
Local Multi database
Cannot Open Db
Deleting a Database
To Refresh a Local Database while Running View
Protecting the Multi db
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Index
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System Administrator’s Guide
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Parameters system password
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System Administrator’s Guide
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Document K14392V1 Rev a 07/07