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Honeywell K14392V1 manual Making a Site Operational, First Maintenance Session, Site registration

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System Administrator’s Guide

Making a Site Operational

A Multi-Media unit is “working” within minutes of being turned on. There are a few crucial steps needed to make your Rapid Eye site an outstanding security tool.

The first Maintenance Session

You run the first Maintenance Session at a site after:

•Adding that site to a Multi central database. See Naming / Renaming a Site on p. 24

•Upgrading a Multi unit.

Site registration

When the first Maintenance Session runs, the validity of the communication data to the site can be checked. If correct, the site is registered automatically, making it available to View operators who have the right to use it.

Fig. 4–1. Multi-Media Unit Serial Number and Version of Unit Software.

Tip

The Multi-Media unit has a serial number and software version. These numbers are displayed on the System tab, as illustrated in fig. 4–1,and on the Hardware tab.

Someone has to run a Maintenance Session on a unit before he or any other View operator can run Live Sessions.

One Maintenance Session is enough to register a site for all users of that site.

Honeywell recommends setting a unit to the correct time zone, time and date before using the unit in your organization's operations.

Document K14392V1 Rev A

55

07/07

Image 55

Honeywell K14392V1 manual Making a Site Operational, First Maintenance Session, Site registration

Contents

Rapid Eye Software Page Revisions Issue Date Page Table of Contents Unit Configuration Basics System Administrator’s Guide Pan, Tilt, and Zoom PTZ SetupEnhancing Video for Security 103 129 Security for a Multi-Media System 161 201 Touring Many Sites 221 Figures Page System Administrator’s Guide Tables Admin Icon on the Windows Desktop 232System Administrator’s Guide Table of Contents About Using a PC to Operate Rapid Eye Units Administration of a Rapid Eye SystemStart Here About Using LocalView Onsite Using a PC Installing Rapid Eye SoftwareFor the Multi SA Only Admin and View Software Using View software for site maintenance First Use Running Admin SoftwareCustomizing a Unit View Software For Questions In-depth reference Configuration malfunctionsCalling Honeywell Road map Last valid passwordMulti-Media Site Name PreparationsNaming / Renaming a Site Site Setup ChecklistFour items After Dealing with a Site Site Naming TipsClick Save and Close Flexibility Grouping SitesTo Create a Folder To Assign a Site to a FolderTo assign a folder to a folder To Rename a FolderTo Delete a Folder Grouping FoldersTo Delete a Site Removing a SiteMistakenly Deleting a Secured Site Definition Types of Connection Multi-Media Site Connection ConfigurationNaming and viewing a connection Selecting a Network or Dial-up Connection Dial-up Connection to a UnitAutomatic Tag Added to a Connections Name Setting a Dial-Up ConnectionArea Code Irregular Use To Force a Long-distance Dial-up Using a Local Area CodeClick Use Dial-up Networking as needed Click Use Dial-up Networking Should you plan to add an alarm stationForcing a Local Dial-up Across Area Codes Dial-up Technical NoteOffering Many Dial-Up Connections to the Same Unit Using Network AccessSite Tab’s Report of Primary Connections To Set a Network ConnectionLocalView Static network settings, default for Multi-Media unitIP defaults used by Multi-Media units Point Address Standalone Unit and a PC that Has a Network CardIP Port Network Address TranslationA nutshell IP AddressesSee -5,p Adjusting a Unit’s IP Settings for NAT Network device mappings Setting a Router’s MappingsUpdating a Units Connection Dynamic Host Configuration ProtocolTo Configure Dhcp Using Microsoft’s Server2000 or Network administrator needs for using Dhcp with DNSMore about Dhcp Choosing the Computer Name or a Static IPIP Address box Network without DhcpPrimary connection Setting up many connections is optionalMany Connections to a Unit To Specify Dial-up and Network ConnectionsPlanning to Connect to One Unit at a Time RAS ServerTo Set a Connection to a RAS What your network administrator needsConnection that behaves like dial-up 14. RAS Servers Telephone Number and PPP Information Preparation Using a RAS Server before Connecting to a UnitRAS server may not be needed by your organization Planning to connect to many unitsChanging the Automatic Suffix in a Connections Name About Admin’s naming convention for connectionsConnections Report and Customization Automatic Naming of ConnectionsFirewall Technical Note Cascading Alarm StationsUsing the Update Site windows To Sequence a Site’s Alarm StationsQuickly Assigning a Site to Many Alarm Stations Setting a Site to Not Report Alarms to a Specific StationCustomizing a Dial-Up Connection to an Alarm Station To Cancel the Customization of a Telephone Number To Customize the Dial-up Connection to an Alarm StationUsing a Maintenance Session Unit Configuration BasicsMaintenance Session Using ViewSupport for Older Models of Units To Start a Maintenance SessionMaking a Site Operational First Maintenance SessionSite registration Scheduling options Crucial settings for reporting on video of eventsUnit’s Time Zone and Clock Security considerationsConflicting Time Zones To Indicate the Time Zone of a Multi-Media UnitTime zone Auto-synch statistics Sntp Setting the Clock AutomaticallyClick Set Multi-Media Unit’s Clock System Clock Manual SettingAdjusting the Clock on a PC Running Rapid Eye Software Using a PC’s Clock to Set a Unit’s Clock ManuallyCorrecting the Clock Adjusting the Time on an Operational UnitSecuring a Site Rebooting a UnitLack of reasons to reboot a Multi-Media unit Automatic reboot of Multi-Media unitMaintenance Topics Maintenance ReferenceEnding Maintenance Using ApplyMaintenance Tasks Feedback Box Reference Automatic detection Video Feed SetupCameras Renaming a CameraTo Adjust All Cameras at Once Adjusting a Video FeedTo Re-enable One Cameras Feed To Re-enable All Newly Connected, Powered CamerasMotion Other Video SettingsRecording settings Smoothing videoScreen area size of camera windows on a PC monitor Recording Video Continuous Recording SettingsTo Enable the Recording of a Video Feed Making use of a Maintenance SessionForecasting results Customizing Settings for Recorded VideoResolution Setting Making settingsQuality Setting Frame Rate SettingTo Duplicate Settings Estimating Storage Capacity Continuous Recording and Event RecordingPreparation contiguous connections Optimizing Recorded VideoAutomatic Maximization of DSP Performance Rapid Eye Storage EstimatorAutomatic display of Maximization tool Making Optimized Resolution and Frame Rate Settings Enhanced Preview of ResolutionManual display of Maximization window 10. The Enhanced Preview Window Resolution TipsComparing the Resolutions of Recorded Video Security and Presence 12. Using Low Resolution, 160 x 120 Ntsc to Show PresenceScreen area size of camera windows on a PC monitor Resolution Gauge for Retrieval Session Camera Tips for Identification Quality and ResolutionContinuous Recording and Event Recording Ntsc gaugePAL gauge Gauge in a Retrieval Session‡ Resolution Reference Recorded VideoResolution CommentPC Monitor’s Refresh Rate Customizing Windows for a PC Monitor’s SettingsUsing Microsoft Windows Using two monitors and running View softwareLarger Monitors and Microsoft Windows Physical Compromise Environmental Interference for Video FeedsPreventive measures Serial Device Settings for PTZ Pan, Tilt, and Zoom PTZ SetupTo Assign and Set a New PTZ Device Video Tab Settings for PTZAcuix dome camera domes To Enable a PTZ Camera To Display the PTZ Dartboard Control Using a PTZ CameraToggling between Zonal Mode and Pull Mode Using the Dartboard ControlClick Zonal PTZ Control Mode Pulling the Rubber-Band Using Zonal ModeAuto-iris To Configure a Preset on a PTZ CameraProgramming a PTZ Dome Camera Auto-focusProgramming a PTZ Preset To Test a PresetKalatel domes Behavior of PTZ After a Session ClosesPTZ and motion detection Ultrak KD6i domesDo not use the Return To Auto-Iris on Ultrak KD6i domes PTZ and motion searchConstant panning and video archive Ultrak KD6i dome restrictionRapidDome PTZ Tours Support for RapidDome PTZ FeaturesRapidDome Mimic Tour RapidDome Preset TourTo Test a Mimic Tour on a RapidDome Camera To Setup a Tour of Presets on a RapidDome Camera Privacy Zones for RapidDome Testing a Preset Tour on a RapidDome CameraTo Set a Privacy Zone Acuix Dome Camera Configuring the Intellibus Device for a Rapid Eye UnitDiscovery of Acuix Dome Cameras To Configure an Acuix Dome Camera for PTZ UseBacking Up an Acuix Configuration File to a PC Commands in the Manage Files dialog boxUsing LocalView Downloading a Configuration File to an Acuix Dome CameraUpgrading the Firmware of an Acuix Dome Camera Identifying the Model of the CameraUsing Higher Settings for Video Recorded During an Event Event Recording ConfigurationEnhancing Video for Security Event Recording on Demand, Using the Boost Button Setting Lower Values for Continuous RecordingAutomating Event Recording Events of Interest Scheduling ConfigurationEvents of Interest examples Audio feeds AlarmsData streams To Add a Schedule Making Use of a ScheduleCustomizing a Schedule Renaming cameras Using a 15-minute Increment in a ScheduleCustomizing the Default schedule To Assign a Schedule to a Camera, or Group of CamerasTo Rename a Schedule Alarms and SchedulingTo Delete a Schedule Key facts Holiday and ExceptionAdding Holidays and Exceptions To update a Name or a Type of holiday/exceptionTo correct a date Trigger an Event of Interest Event Recording for Video Scheduling a ResponseDisplaying the Response Panel Used for Making Rules Checklist for Setting a Rule in the Response ScheduleRenaming a Rule Flexibility of checklistRule Status Icons Disabling a Response Rule Alarm and Log to report a responseManaging the Response to a Rule Assigning a Schedule to a Response RuleMotion Detection 11. Motion Detection Configuration Detection scenariosMasking movement that is of no concern To Configure Motion DetectionCustomizing Detection Masking Example Masking an Area of the Video FeedFalse Positives SolutionsVideo settings and motion detection To Mask Part of a Video Feed from Motion DetectionExtra motion detection commands CommandsMotion Detection Reference Camera Sabotage Detection Motion SearchComparing Motion Detection and Motion Search Calibration of CSD To Configure CSDForty-eight seconds Computing the Length of the Video Archive Moved-type CSD Learning and Rearming AlarmsEstimate from a units statistics Rapid Eye Storage EstimatorWhat to watch out for EstimatesAudio Number of Cameras, AudioVideo compression Quality Scheduling CamerasFrame Rate for Continuous Recording QualityUsing higher resolution ResolutionPan, tilt, and zoom Multi-Media Unit’s Storage Statistics Using Higher Values When Recording VideoStorage Statistics for a Multi-Media Unit Label Meaning To Obtain a Unit’s StatisticsOther statistics about the video archive Clearing Storage Configuring Other HardwarePurpose To change the name of a stream Preventing Users from Clearing StorageTo clear a unit’s storage Clearing a streamTo Trace the Clearing of Storage Updating Security on a Multi-Media UnitSecurity and unit availability considerations Purpose System Log System FilesTo Download a File from a Multi-Media Unit Removing a site after updating securityDouble check that you are uploading the correct file To upload a file to a Multi-Media unitMulti-Media unit registration System Tab in a Maintenance SessionLogging System Messages System MonitorCamera Signal Format Making the Fault Relay OperationalDefault Network Communications Settings Box Value Changing a Unit’s Network SettingsLAN/WAN Communications TCP Ports Default System Values for a Multi-Media UnitSystem Tab Default Values Box Group Name of Box / Button Changing the Maximum Network Data RateModem settings Viewing/Changing Modem SettingsSerial Device Modem To Set an External Modem PPP IP Settings Reserved for Modem ConnectionTo Assign and Set a PTZ Device PTZ device settingsSerial Device PTZ Hardware ReportExternal Hardware Control of a Public Display Monitor Public Display Monitor Using Monitor OutputColor bars Using LocalView As an Additional Public Display Monitor Adding a Customer Device That Sends Data to a Unit Customer Data and Customer-Device Events10. Some Devices can Be Searched for Data such as No Sale Adding an Event Rule for a Data-recording DeviceSearch Rule and Regular Expressions Reference Support for Protocol Interface Translators NetPIT and PIT DevicesMulti Audio When listeningAudio Hardware Monitor and record Using Multi AudioAudio Interference Audio with LocalViewSimultaneous Sessions From One Unit EventsAudio broadcast Simultaneous Use of Many Units by One OperatorKey Facts UsersBefore Creating User Accounts Default UserUser Management Central User Management Local User ManagementSetting a Unit to Central User Management Adding an Account, Using Admin and ViewAccount for accessing all units Extras Naming RestrictionsUpdating an Account Account for accessing one unitAdding an Account in LocalView User GroupsUpdating an Account in LocalView Granting RightsTo Customize the Rights in an Account User Rights and Security To Deny AccessDenying access to all Multi-Media units Admin To Base Rights On Those of Another UserLocal User Management To Delete an Account Used Onsite, to Access LocalViewDenying access to LocalView, onsite Removing a Users AccountSecurity outlook Security for a Multi-Media SystemSecurity Options Securing the Multi SystemSecurity Priorities Priority Action Additional security for some installationsSecurity Priorities From minimal security to maximum securityFeatures Limiting the Use of AdminTo Limit Access to Admin Documentation Password GuidelinesUsing text securely in Multi password boxes PasswordsPassword Tip SQL-Server Option Multi Database SecuritySQL-server Type Logon, Reserved for Multi Operators A nutshell keeping unauthorized users out System PasswordAlways update security on all units Road Map to Setting the System PasswordDo not use multiple Multi databases Changing System Password, Part 2 Multi-Media Units Changing the System Password, Part 1 of 3 Using AdminExtra steps in some system password scenarios Status Report Removing a System PasswordChanging System Password, Part 3 Updating Users System password and security statusRemove From All Units After Removing a System PasswordRemove on One of Many Units Replacing a Unit System Password ExtrasIf the site cannot be accessed To Replace a Unit when a System Password Is in ForceIf a Used Unit Comes from Another Multi System Last Valid PasswordLast valid system password Failure to run a Maintenance SessionDocument K14392V1 Rev a 175 07/07 User password technical note User PasswordTo Check if the Correct System Password Was Typed Administrator PasswordBasic security To Set the Administrator Account’s PasswordPassword independence Sharing the Administrator accountWhat you want to avoid Rights of User AccountsGuidelines To View the Rights of a User and the Sites He may AccessClick Rights and site access are based on Right to Use AdminTo Grant Access to Admin Right to Use MaintenanceRight to Use View Why limit the use of maintenance?Why deny or limit access to a site? Right to Access a SiteTo Define an Account’s Access to Certain Sites Why limit the use of View?To Limit Use of Cameras Camera Partitioning Limiting the Time that a Unit Can Be UsedHigh-Security Considerations Preventive measures a short checklistPhysical compromise Countermeasures Security HappenstanceSituation Preventive and / or Last Resort Measures Compromising video recordingCompromising and locking-out a Multi SA Compromising response to an alarmEvents Defined Setting an Event to Trigger an Alarm or to Be LoggedPreferences To set alarms, two items must be part of the user’s account Setting an AlarmTo Set an Event to Report an Alarm Who can set alarms?Logging an Event Who can receive alarms?Outside World Event ReferenceTracing Events Event Default Settings for Log and Alarm SourceCommon sense 17. Search for Events Window Event Session to Search the Log of EventsResults To Set the Date of a Retrieval Using the Calendar UtilitySystem Failure To Input Times and DatesAlarm Notification Response Priority Multi-Media Alarm StationRogue user scenarios Denying AccessBest solution PPP ConnectivityOutside hackers Dealing with an open Maintenance SessionTo Stop a Session on a Networked Multi-Media Unit Stopping sessions on units that use modemsTo Deny Access to a User of Your Multi System Denying AccessClick Control Panel Double-clickAdd/Remove Programs Using Windows Explorer to delete Multi filesRemoving Multi-Media Software Ineffective strategies for an unwanted userPage Where we are Multi-Media Alarm StationsOverview Multi SA Needs Checklist to Configure a Multi-Media Alarm StationSystem Administrator Needs Operator NeedsTo reduce complexity further Adding an Alarm Station Name and ReportsTo reduce complexity add alarm station definitions Identifying and Defining a ConnectionPPP fields can be left blank PPP Fields in an Alarm Station’s DefinitionScope General caseTo Setup a Network Connection to an Alarm Station Network Connection to an Alarm StationMapping IP port in network’s router Network Address Translation for Alarm StationsEnable Use Network Address Translation To Prepare a Multi-Media Unit for NAT, Using AdminMicrosoft Windows Dial-up Connection to an Alarm StationPreparing a Dial-up Connection to an Alarm Station ModemTo Setup a Dial-up Connection to an Alarm Station Entering Area Codes in Site and Alarm Station Definitions Customizing a Dial-Up Connection to an Alarm Station Irregular area code use Toll-Free Numbers To View Update Station to Call in Case of AlarmsTo Delay the Speed of Dialing To Use a Local Call Across Area CodesPlanning for a few international units To Delay the Extension SuffixInternational Dial-up Telephone exchange at a Rapid Eye siteCreating extra alarm station definitions Alarm station for many international unitsTo Change Long-distance Prefixes RAS Connection to an Alarm Station Customizing a RAS dial-up To Setup a Connection to a RAS ServerHoneywell recommends using dialing same country Tech note process of a dial-up callbackDisconnection Note Making an Alarm Station OperationalUsing More than one Alarm Station Creating Extra Alarm Station Definitions for the same PCTo Trace the Unit Sending the Alarm Removing an Alarm StationAlarms from a De-listed or Unregistered Unit To List Successful Alarm Callbacks after an InterruptionPrecaution To Set a Site to Not Report to a Specific Alarm StationTouring Many Sites Preliminary ChecklistBefore defining a site tour Adding a Site Tour Default Amount of Time to Display a Unit During a Site TourTo Change the Order of Sites in a Tour Customizing a TourTo Change the Time Spent at a Site, During a Tour To Select Another Connection to a Site, During a Tour Removing a TourPage Viewing the Log Alarm LogTo view the log Selecting Log Items Sorting the LogArchiving the Log To Print a List of AlarmsFiltering the Log Printing the LogRemoving Log Items To Archive AlarmsTo Delete Alarms Alarm Log Data ReferenceMulti Database MinAdminDatabase creation Alternatives Starting AdminTo Start Admin Obtaining a Multi dbContrasting Db Engines Using the Default Multi DbThere may be other databases… Using Another Db ConvertingConverting a Multi database from SQL to Access To Use Another Multi DbCreating a Multi Db Using the Admin Logon window to create a databaseImpact on View Naming Restriction To Create an Empty, MS-Access-Compatible Multi DbSQL-Server Template An Empty Multi Database Using Microsoft SQL-ServerUsing Admin to Create a SQL-compatible Multi Database SQL-Server Db Based On AnotherTo Make a Copy of a Multi Db SimilaritiesFile name of a local db is userid.mdb Multi Db MinAdminRenaming a Multi Db For making a copy of a db is not obviousPurpose of a local database Upgrades from v4 to v5 are automaticUpgrading a Multi db Upgrading a Local DatabaseExamples Producing a Local DatabaseTo Make a Local Database Obtaining a local database, not connected to Multi dbFirst use exception View Setting the DbFor routine use of Admin Logging OnLocal Multi database To Set a Multi Db for ViewRefreshing a Local Database For routine use of ViewProtecting the Multi db Deleting a DatabaseTo Refresh a Local Database while Running View Cannot Open DbPage Index Page System Administrator’s Guide Page Parameters system password Page System Administrator’s Guide Page Page Page Page Page Page Document K14392V1 Rev a 07/07