Making a Site Operational, Site registration | Honeywell K14392V1

System Administrator’s Guide

Making a Site Operational

A Multi-Media unit is “working” within minutes of being turned on. There are a few crucial steps needed to make your Rapid Eye site an outstanding security tool.

The first Maintenance Session

You run the first Maintenance Session at a site after:

•Adding that site to a Multi central database. See Naming / Renaming a Site on p. 24

•Upgrading a Multi unit.

Site registration

When the first Maintenance Session runs, the validity of the communication data to the site can be checked. If correct, the site is registered automatically, making it available to View operators who have the right to use it.

Fig. 4–1. Multi-Media Unit Serial Number and Version of Unit Software.

Tip

The Multi-Media unit has a serial number and software version. These numbers are displayed on the System tab, as illustrated in fig. 4–1,and on the Hardware tab.

Someone has to run a Maintenance Session on a unit before he or any other View operator can run Live Sessions.

One Maintenance Session is enough to register a site for all users of that site.

Honeywell recommends setting a unit to the correct time zone, time and date before using the unit in your organization's operations.

Document K14392V1 Rev A

55

07/07

Image 55

Honeywell K14392V1 manual Making a Site Operational, First Maintenance Session, Site registration

Contents

Rapid Eye Software Page Revisions Issue Date Page Table of Contents Unit Configuration Basics System Administrator’s Guide Pan, Tilt, and Zoom PTZ Setup Enhancing Video for Security 103 129 Security for a Multi-Media System 161 201 Touring Many Sites 221 Figures Page System Administrator’s Guide Tables Admin Icon on the Windows Desktop 232 System Administrator’s Guide Table of Contents About Using a PC to Operate Rapid Eye Units Administration of a Rapid Eye SystemStart Here About Using LocalView Onsite Using a PC Installing Rapid Eye SoftwareFor the Multi SA Only Admin and View Software Using View software for site maintenance First Use Running Admin SoftwareCustomizing a Unit View Software For Questions In-depth reference Configuration malfunctionsCalling Honeywell Road map Last valid passwordMulti-Media Site Name Preparations Naming / Renaming a Site Site Setup ChecklistFour items After Dealing with a Site Site Naming TipsClick Save and Close Flexibility Grouping SitesTo Create a Folder To Assign a Site to a Folder To assign a folder to a folder To Rename a FolderTo Delete a Folder Grouping Folders To Delete a Site Removing a SiteMistakenly Deleting a Secured Site Definition Types of Connection Multi-Media Site Connection ConfigurationNaming and viewing a connection Selecting a Network or Dial-up Connection Dial-up Connection to a Unit Automatic Tag Added to a Connections Name Setting a Dial-Up Connection Area Code Irregular Use To Force a Long-distance Dial-up Using a Local Area CodeClick Use Dial-up Networking as needed Click Use Dial-up Networking Should you plan to add an alarm stationForcing a Local Dial-up Across Area Codes Dial-up Technical Note Offering Many Dial-Up Connections to the Same Unit Using Network Access Site Tab’s Report of Primary Connections To Set a Network Connection LocalView Static network settings, default for Multi-Media unitIP defaults used by Multi-Media units Point Address Standalone Unit and a PC that Has a Network Card IP Port Network Address TranslationA nutshell IP Addresses See -5,p Adjusting a Unit’s IP Settings for NAT Network device mappings Setting a Router’s Mappings Updating a Units Connection Dynamic Host Configuration ProtocolTo Configure Dhcp Using Microsoft’s Server2000 or Network administrator needs for using Dhcp with DNS More about Dhcp Choosing the Computer Name or a Static IPIP Address box Network without Dhcp Primary connection Setting up many connections is optionalMany Connections to a Unit To Specify Dial-up and Network Connections Planning to Connect to One Unit at a Time RAS Server To Set a Connection to a RAS What your network administrator needsConnection that behaves like dial-up 14. RAS Servers Telephone Number and PPP Information Preparation Using a RAS Server before Connecting to a UnitRAS server may not be needed by your organization Planning to connect to many units Changing the Automatic Suffix in a Connections Name About Admin’s naming convention for connectionsConnections Report and Customization Automatic Naming of Connections Firewall Technical Note Cascading Alarm Stations Using the Update Site windows To Sequence a Site’s Alarm StationsQuickly Assigning a Site to Many Alarm Stations Setting a Site to Not Report Alarms to a Specific Station Customizing a Dial-Up Connection to an Alarm Station To Cancel the Customization of a Telephone Number To Customize the Dial-up Connection to an Alarm Station Using a Maintenance Session Unit Configuration BasicsMaintenance Session Using View Support for Older Models of Units To Start a Maintenance Session Making a Site Operational First Maintenance SessionSite registration Scheduling options Crucial settings for reporting on video of eventsUnit’s Time Zone and Clock Security considerations Conflicting Time Zones To Indicate the Time Zone of a Multi-Media UnitTime zone Auto-synch statistics Sntp Setting the Clock Automatically Click Set Multi-Media Unit’s Clock System Clock Manual SettingAdjusting the Clock on a PC Running Rapid Eye Software Using a PC’s Clock to Set a Unit’s Clock Manually Correcting the Clock Adjusting the Time on an Operational Unit Securing a Site Rebooting a UnitLack of reasons to reboot a Multi-Media unit Automatic reboot of Multi-Media unit Maintenance Topics Maintenance ReferenceEnding Maintenance Using Apply Maintenance Tasks Feedback Box Reference Automatic detection Video Feed SetupCameras Renaming a Camera To Adjust All Cameras at Once Adjusting a Video FeedTo Re-enable One Cameras Feed To Re-enable All Newly Connected, Powered Cameras Motion Other Video SettingsRecording settings Smoothing video Screen area size of camera windows on a PC monitor Recording Video Continuous Recording SettingsTo Enable the Recording of a Video Feed Making use of a Maintenance Session Forecasting results Customizing Settings for Recorded VideoResolution Setting Making settings Quality Setting Frame Rate SettingTo Duplicate Settings Estimating Storage Capacity Continuous Recording and Event Recording Preparation contiguous connections Optimizing Recorded VideoAutomatic Maximization of DSP Performance Rapid Eye Storage Estimator Automatic display of Maximization tool Making Optimized Resolution and Frame Rate Settings Enhanced Preview of ResolutionManual display of Maximization window 10. The Enhanced Preview Window Resolution Tips Comparing the Resolutions of Recorded Video Security and Presence 12. Using Low Resolution, 160 x 120 Ntsc to Show Presence Screen area size of camera windows on a PC monitor Resolution Gauge for Retrieval Session Camera Tips for Identification Quality and Resolution Continuous Recording and Event Recording Ntsc gaugePAL gauge Gauge in a Retrieval Session‡ Resolution Reference Recorded VideoResolution Comment PC Monitor’s Refresh Rate Customizing Windows for a PC Monitor’s SettingsUsing Microsoft Windows Using two monitors and running View software Larger Monitors and Microsoft Windows Physical Compromise Environmental Interference for Video FeedsPreventive measures Serial Device Settings for PTZ Pan, Tilt, and Zoom PTZ Setup To Assign and Set a New PTZ Device Video Tab Settings for PTZAcuix dome camera domes To Enable a PTZ Camera To Display the PTZ Dartboard Control Using a PTZ Camera Toggling between Zonal Mode and Pull Mode Using the Dartboard ControlClick Zonal PTZ Control Mode Pulling the Rubber-Band Using Zonal Mode Auto-iris To Configure a Preset on a PTZ CameraProgramming a PTZ Dome Camera Auto-focus Programming a PTZ Preset To Test a Preset Kalatel domes Behavior of PTZ After a Session ClosesPTZ and motion detection Ultrak KD6i domes Do not use the Return To Auto-Iris on Ultrak KD6i domes PTZ and motion searchConstant panning and video archive Ultrak KD6i dome restriction RapidDome PTZ Tours Support for RapidDome PTZ Features RapidDome Mimic Tour RapidDome Preset TourTo Test a Mimic Tour on a RapidDome Camera To Setup a Tour of Presets on a RapidDome Camera Privacy Zones for RapidDome Testing a Preset Tour on a RapidDome CameraTo Set a Privacy Zone Acuix Dome Camera Configuring the Intellibus Device for a Rapid Eye Unit Discovery of Acuix Dome Cameras To Configure an Acuix Dome Camera for PTZ UseBacking Up an Acuix Configuration File to a PC Commands in the Manage Files dialog box Using LocalView Downloading a Configuration File to an Acuix Dome Camera Upgrading the Firmware of an Acuix Dome Camera Identifying the Model of the Camera Using Higher Settings for Video Recorded During an Event Event Recording ConfigurationEnhancing Video for Security Event Recording on Demand, Using the Boost Button Setting Lower Values for Continuous Recording Automating Event Recording Events of Interest Scheduling ConfigurationEvents of Interest examples Audio feeds AlarmsData streams To Add a Schedule Making Use of a ScheduleCustomizing a Schedule Renaming cameras Using a 15-minute Increment in a ScheduleCustomizing the Default schedule To Assign a Schedule to a Camera, or Group of Cameras To Rename a Schedule Alarms and SchedulingTo Delete a Schedule Key facts Holiday and Exception Adding Holidays and Exceptions To update a Name or a Type of holiday/exceptionTo correct a date Trigger an Event of Interest Event Recording for Video Scheduling a Response Displaying the Response Panel Used for Making Rules Checklist for Setting a Rule in the Response Schedule Renaming a Rule Flexibility of checklistRule Status Icons Disabling a Response Rule Alarm and Log to report a responseManaging the Response to a Rule Assigning a Schedule to a Response Rule Motion Detection 11. Motion Detection Configuration Detection scenarios Masking movement that is of no concern To Configure Motion DetectionCustomizing Detection Masking Example Masking an Area of the Video Feed False Positives SolutionsVideo settings and motion detection To Mask Part of a Video Feed from Motion Detection Extra motion detection commands CommandsMotion Detection Reference Camera Sabotage Detection Motion SearchComparing Motion Detection and Motion Search Calibration of CSD To Configure CSDForty-eight seconds Computing the Length of the Video Archive Moved-type CSD Learning and Rearming Alarms Estimate from a units statistics Rapid Eye Storage EstimatorWhat to watch out for Estimates Audio Number of Cameras, Audio Video compression Quality Scheduling CamerasFrame Rate for Continuous Recording Quality Using higher resolution ResolutionPan, tilt, and zoom Multi-Media Unit’s Storage Statistics Using Higher Values When Recording Video Storage Statistics for a Multi-Media Unit Label Meaning To Obtain a Unit’s StatisticsOther statistics about the video archive Clearing Storage Configuring Other HardwarePurpose To change the name of a stream Preventing Users from Clearing StorageTo clear a unit’s storage Clearing a stream To Trace the Clearing of Storage Updating Security on a Multi-Media UnitSecurity and unit availability considerations Purpose System Log System FilesTo Download a File from a Multi-Media Unit Removing a site after updating security Double check that you are uploading the correct file To upload a file to a Multi-Media unit Multi-Media unit registration System Tab in a Maintenance SessionLogging System Messages System Monitor Camera Signal Format Making the Fault Relay Operational Default Network Communications Settings Box Value Changing a Unit’s Network SettingsLAN/WAN Communications TCP Ports Default System Values for a Multi-Media UnitSystem Tab Default Values Box Group Name of Box / Button Changing the Maximum Network Data Rate Modem settings Viewing/Changing Modem SettingsSerial Device Modem To Set an External Modem PPP IP Settings Reserved for Modem Connection To Assign and Set a PTZ Device PTZ device settingsSerial Device PTZ Hardware Report External Hardware Control of a Public Display Monitor Public Display Monitor Using Monitor OutputColor bars Using LocalView As an Additional Public Display Monitor Adding a Customer Device That Sends Data to a Unit Customer Data and Customer-Device Events 10. Some Devices can Be Searched for Data such as No Sale Adding an Event Rule for a Data-recording Device Search Rule and Regular Expressions Reference Support for Protocol Interface Translators NetPIT and PIT Devices Multi Audio When listeningAudio Hardware Monitor and record Using Multi AudioAudio Interference Audio with LocalView Simultaneous Sessions From One Unit Events Audio broadcast Simultaneous Use of Many Units by One Operator Key Facts Users Before Creating User Accounts Default User User Management Central User Management Local User Management Setting a Unit to Central User Management Adding an Account, Using Admin and ViewAccount for accessing all units Extras Naming Restrictions Updating an Account Account for accessing one unitAdding an Account in LocalView User Groups Updating an Account in LocalView Granting RightsTo Customize the Rights in an Account User Rights and Security To Deny AccessDenying access to all Multi-Media units Admin To Base Rights On Those of Another User Local User Management To Delete an Account Used Onsite, to Access LocalViewDenying access to LocalView, onsite Removing a Users Account Security outlook Security for a Multi-Media SystemSecurity Options Securing the Multi System Security Priorities Priority Action Additional security for some installationsSecurity Priorities From minimal security to maximum security Features Limiting the Use of AdminTo Limit Access to Admin Documentation Password Guidelines Using text securely in Multi password boxes PasswordsPassword Tip SQL-Server Option Multi Database SecuritySQL-server Type Logon, Reserved for Multi Operators A nutshell keeping unauthorized users out System Password Always update security on all units Road Map to Setting the System PasswordDo not use multiple Multi databases Changing System Password, Part 2 Multi-Media Units Changing the System Password, Part 1 of 3 Using AdminExtra steps in some system password scenarios Status Report Removing a System PasswordChanging System Password, Part 3 Updating Users System password and security status Remove From All Units After Removing a System Password Remove on One of Many Units Replacing a Unit System Password Extras If the site cannot be accessed To Replace a Unit when a System Password Is in Force If a Used Unit Comes from Another Multi System Last Valid PasswordLast valid system password Failure to run a Maintenance Session Document K14392V1 Rev a 175 07/07 User password technical note User PasswordTo Check if the Correct System Password Was Typed Administrator Password Basic security To Set the Administrator Account’s PasswordPassword independence Sharing the Administrator account What you want to avoid Rights of User Accounts Guidelines To View the Rights of a User and the Sites He may Access Click Rights and site access are based on Right to Use AdminTo Grant Access to Admin Right to Use Maintenance Right to Use View Why limit the use of maintenance? Why deny or limit access to a site? Right to Access a SiteTo Define an Account’s Access to Certain Sites Why limit the use of View? To Limit Use of Cameras Camera Partitioning Limiting the Time that a Unit Can Be Used High-Security Considerations Preventive measures a short checklistPhysical compromise Countermeasures Security HappenstanceSituation Preventive and / or Last Resort Measures Compromising video recording Compromising and locking-out a Multi SA Compromising response to an alarm Events Defined Setting an Event to Trigger an Alarm or to Be LoggedPreferences To set alarms, two items must be part of the user’s account Setting an AlarmTo Set an Event to Report an Alarm Who can set alarms? Logging an Event Who can receive alarms? Outside World Event Reference Tracing Events Event Default Settings for Log and Alarm Source Common sense 17. Search for Events Window Event Session to Search the Log of Events Results To Set the Date of a Retrieval Using the Calendar UtilitySystem Failure To Input Times and Dates Alarm Notification Response Priority Multi-Media Alarm Station Rogue user scenarios Denying AccessBest solution PPP Connectivity Outside hackers Dealing with an open Maintenance SessionTo Stop a Session on a Networked Multi-Media Unit Stopping sessions on units that use modems To Deny Access to a User of Your Multi System Denying Access Click Control Panel Double-clickAdd/Remove Programs Using Windows Explorer to delete Multi filesRemoving Multi-Media Software Ineffective strategies for an unwanted userPage Where we are Multi-Media Alarm StationsOverview Multi SA Needs Checklist to Configure a Multi-Media Alarm StationSystem Administrator Needs Operator Needs To reduce complexity further Adding an Alarm Station Name and ReportsTo reduce complexity add alarm station definitions Identifying and Defining a Connection PPP fields can be left blank PPP Fields in an Alarm Station’s DefinitionScope General case To Setup a Network Connection to an Alarm Station Network Connection to an Alarm Station Mapping IP port in network’s router Network Address Translation for Alarm Stations Enable Use Network Address Translation To Prepare a Multi-Media Unit for NAT, Using Admin Microsoft Windows Dial-up Connection to an Alarm StationPreparing a Dial-up Connection to an Alarm Station Modem To Setup a Dial-up Connection to an Alarm Station Entering Area Codes in Site and Alarm Station Definitions Customizing a Dial-Up Connection to an Alarm Station Irregular area code use Toll-Free Numbers To View Update Station to Call in Case of AlarmsTo Delay the Speed of Dialing To Use a Local Call Across Area Codes Planning for a few international units To Delay the Extension SuffixInternational Dial-up Telephone exchange at a Rapid Eye site Creating extra alarm station definitions Alarm station for many international unitsTo Change Long-distance Prefixes RAS Connection to an Alarm Station Customizing a RAS dial-up To Setup a Connection to a RAS ServerHoneywell recommends using dialing same country Tech note process of a dial-up callback Disconnection Note Making an Alarm Station OperationalUsing More than one Alarm Station Creating Extra Alarm Station Definitions for the same PC To Trace the Unit Sending the Alarm Removing an Alarm StationAlarms from a De-listed or Unregistered Unit To List Successful Alarm Callbacks after an Interruption Precaution To Set a Site to Not Report to a Specific Alarm Station Touring Many Sites Preliminary ChecklistBefore defining a site tour Adding a Site Tour Default Amount of Time to Display a Unit During a Site Tour To Change the Order of Sites in a Tour Customizing a Tour To Change the Time Spent at a Site, During a Tour To Select Another Connection to a Site, During a Tour Removing a TourPage Viewing the Log Alarm LogTo view the log Selecting Log Items Sorting the Log Archiving the Log To Print a List of AlarmsFiltering the Log Printing the Log Removing Log Items To Archive AlarmsTo Delete Alarms Alarm Log Data Reference Multi Database MinAdminDatabase creation Alternatives Starting AdminTo Start Admin Obtaining a Multi db Contrasting Db Engines Using the Default Multi Db There may be other databases… Using Another Db ConvertingConverting a Multi database from SQL to Access To Use Another Multi Db Creating a Multi Db Using the Admin Logon window to create a databaseImpact on View Naming Restriction To Create an Empty, MS-Access-Compatible Multi Db SQL-Server Template An Empty Multi Database Using Microsoft SQL-Server Using Admin to Create a SQL-compatible Multi Database SQL-Server Db Based On AnotherTo Make a Copy of a Multi Db Similarities File name of a local db is userid.mdb Multi Db MinAdminRenaming a Multi Db For making a copy of a db is not obvious Purpose of a local database Upgrades from v4 to v5 are automaticUpgrading a Multi db Upgrading a Local Database Examples Producing a Local DatabaseTo Make a Local Database Obtaining a local database, not connected to Multi db First use exception View Setting the DbFor routine use of Admin Logging On Local Multi database To Set a Multi Db for ViewRefreshing a Local Database For routine use of View Protecting the Multi db Deleting a DatabaseTo Refresh a Local Database while Running View Cannot Open DbPage Index Page System Administrator’s Guide Page Parameters system password Page System Administrator’s Guide Page Page Page Page Page Page Document K14392V1 Rev a 07/07