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Aastra Telecom 6757I manual Making Calls, Dialing a Number, Model 6757i IP Phone User Guide 147

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Making Calls

This section describes ways to make calls on your 6757i phone, using your handset, speakerphone or headset.

Dialing a Number

First, take the phone off-hook by:

•lifting the handset

•pressing or

•pressing a line/call appearance button

At the dial tone, enter the number you wish to call

Note: After dialing the number, the phone has a short delay before sending the call. To send the call immediately, you can press the "Dial" softkey (if the handset is offhook) or the "#" key immediately after dialing the number. The phone sends the call without delay.

If you are unable to make calls within certain area codes, check with your System Administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialing prefixes.

When your party picks up, a timer appears on your display that records the length of your call.

If the Live DialPad option is on, as soon as you press the first digit on the dial pad the phone automatically selects the next available line, go off-hook and dial as digits are pressed.

Making Calls

Model 6757i IP Phone User Guide

147

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Aastra Telecom 6757I manual Making Calls, Dialing a Number, Model 6757i IP Phone User Guide 147

Contents

Aastra Model 6757i IP Phone Software License Agreement Software License AgreementTable of Contents Multiple Line and Call Appearances Defining an Emergency Dial PlanState-Based Softkeys Bottom Keys only Line Key Dialing a Number 147 Pre-dialing a Number 148Receiving Calls 154 237 Using the Expansion Modules 250Welcome Phone FeaturesAbout this Guide Model 6757i IP Phone User GuideRequirements Installation and SetupPlugging in and Starting the Phone Getting StartedUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured ReferenceIdle Screen Screen Display After Picking Up the Handset Idle Screen with Voicemail MessagesIdle Screen After Handset Pickup Key Panel IP Phone KeysKey Descriptions Text Keys Symbol Keys Key DescriptionIP Phone Keys Keypad Key Description Keypad KeysPhone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call ForwardSimplified Options Menu References Using the IP Phone UIPhone Options via the Aastra Web UI Using the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys Headings Descriptions Basic SettingsPhone Status Phone Status via IP Phone UISelect Phone Status Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP AddressPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusExample Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring TonesConfiguring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring Tone Click on Basic Settings-Preferences-Ring TonesSetting Contrast Level Click Save SettingsContrast Level Select Contrast LevelBacklight Setting the BacklightSelect Backlight OffIf you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Audio Mode Description Option Speaker Audio ModeSet Audio HeadsetSetting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeSelect Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsSet Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Customizing Your Phone Language Specifying the Language to UseSelect Screen Language Français French Click on Basic Settings-Preferences-Language SettingsDeutsch German Italiano Italian NordicLanguage Input Keypad Input Alphabet Tables EnglishKey Uppercase Characters Lowercase Characters Spanish FrenchItalian GermanRussian PortgueseConfiguring Language Input Using the IP Phone UI ExampleSelect Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need toClick on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Reset Click Restart Restarting your phoneSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the PhoneClick on Operation-Phone Lock Emergency Description Number Defining an Emergency Dial Plan911110 Define an Emergency Dial PlanMultiple Line and Call Appearances Line Keys and SoftkeysSoftkeys SoftkeysSpeed Dial Key Function Description NoneDo Not Disturb Busy Lamp Field BLFDirectory Key Function Description ServicesCallers List IntercomSoftkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Label LAB Key Display BehaviorKey 12 displays in softkey position 1 on the phone Softkey Line/Call Appearance Lights Line KeyLine Keys and Softkeys Softkeys Configuring a Line KeyExpansion Module Keys Speed Dial Prefix Speed Dial KeyKey Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Select Speed Dial Edit and press Select Creating a Speed Dial Using the Speed Dial Edit OptionLine Keys and Softkeys Softkeys Click on Operation-Keypad Speed Dial Select Preferences Select Speed Dial Edit Editing Speed Dial KeysEdit the speed dial information as applicable and press Save Editing a Speed Dial on a Softkey or Expansion Module Key Click on Operation-Keypad Speed Dial Do not Disturb DND Key Configuring a DND KeySoftkeys Busy Lamp Field BLF Key Global Configuring a BLF KeyThrough BLF List Key Configuring a BLF List KeySoftkeys Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD KeyACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP 100 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 101 Services Key Top and Bottom keys are softkeys XML Key102 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 103 Configuring XML Services104 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 105 Configuring an XML Key106 Model 6757i IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6757i IP Phone User Guide 107Configuring a Flash Key Flash Key108 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 109 Configuring a Sprecode Key Sprecode Key110 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 111 Park/Pickup KeysConfiguring Park/Pickup Keys 112 Model 6757i IP Phone User GuideClick on Operation-Softkeys and XML Model 6757i IP Phone User Guide 113 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked CallLast Call Return lcr Key Sylantro Servers only Configuring a Last Call Return Key114 Model 6757i IP Phone User Guide How it worksModel 6757i IP Phone User Guide 115 Configuring a Call Forward Key Call Forward Key116 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 117 BLF/Xfer 118 Model 6757i IP Phone User GuideBLF/Xfer Key Requirements and Functionality Model 6757i IP Phone User Guide 119 Configuring a BLF/Xfer Key120 Model 6757i IP Phone User Guide Speed Dial/Xfer Model 6757i IP Phone User Guide 121Speed Dial/Xfer Key Requirements and Functionality 122 Model 6757i IP Phone User Guide Configuring a Speed Dial/Xfer KeyModel 6757i IP Phone User Guide 123 124 Model 6757i IP Phone User Guide Speed Dial/ConfModel 6757i IP Phone User Guide 125 Configuring a Speed Dial/Conf Key126 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 127 Services Key128 Model 6757i IP Phone User Guide Configuring a Services KeyModel 6757i IP Phone User Guide 129 Directory Key Configuring a Directory Key130 Model 6757i IP Phone User Guide Directory KeyModel 6757i IP Phone User Guide 131 Callers List Key Configuring a Callers List Key132 Model 6757i IP Phone User Guide Callers List KeyModel 6757i IP Phone User Guide 133 Intercom Key 134 Model 6757i IP Phone User GuideIntercom Key Model 6757i IP Phone User Guide 135 Configuring an Intercom Key136 Model 6757i IP Phone User Guide Configuring a Phone Lock Key Phone Lock KeyModel 6757i IP Phone User Guide 137 138 Model 6757i IP Phone User Guide Using the Lock/Unlock Key on the IP PhoneConfiguring a Paging Key Paging Key Sends the RTP StreamModel 6757i IP Phone User Guide 139 140 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 141 Using the Paging KeyConfiguring a None Key None Key142 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 143 Configuring an Empty Key Empty Key144 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 145 146 Model 6757i IP Phone User Guide Deleting a KeyMaking Calls Dialing a NumberModel 6757i IP Phone User Guide 147 Using Handsfree Speakerphone Pre-dialing a Number148 Model 6757i IP Phone User Guide Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a HeadsetUsing the Icom Key Using IntercomIncoming Intercom Features Aastra Web UI Description 150 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 151 Incoming Intercom Features Description Aastra Web UIRedial Accessing the Redial List152 Model 6757i IP Phone User Guide Deleting from the Redial ListModel 6757i IP Phone User Guide 153 MuteAnswering an Incoming Call Receiving Calls154 Model 6757i IP Phone User Guide To answer the callModel 6757i IP Phone User Guide 155 Sending an Incoming Call to VoicemailPlacing a Call on Hold Handling Calls156 Model 6757i IP Phone User Guide To place a call on holdModel 6757i IP Phone User Guide 157 When on HoldAutomatic Hold Retrieving a Held CallTransferring Calls Screen that displays when handset is lifted158 Model 6757i IP Phone User Guide Blind TransferModel 6757i IP Phone User Guide 159 Transfer Key when handset is liftedTo transfer a call to another extension Transferring Two Existing CallsIndication of Transferred Calls 160 Model 6757i IP Phone User GuideConferencing Calls Model 6757i IP Phone User Guide 161Local Conferencing Using Local Conferencing 162 Model 6757i IP Phone User GuideConference Key Model 6757i IP Phone User Guide 163 Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers 164 Model 6757i IP Phone User Guide Using Centralized ConferencingModel 6757i IP Phone User Guide 165 Setting Up Multiple Conferences for Sylantro Server only166 Model 6757i IP Phone User Guide Joining Additional Parties to Active ConferencesEnding a Conference and Transferring Remaining Parties Model 6757i IP Phone User Guide 167 Ending CallsManaging Calls Accessing Your DirectoryDirectory List 168 Model 6757i IP Phone User GuideSorting Entries and Quick Search Feature Model 6757i IP Phone User Guide 169Managing the Directory List Adding New Entries to the Directory List 170 Model 6757i IP Phone User GuideScreen Directory List LimitationsEditing Entries in the Directory List Model 6757i IP Phone User Guide 171Scrolling Multiple Screens Per Entry 172 Model 6757i IP Phone User GuideArranging Multiple Screens Model 6757i IP Phone User Guide 173Deleting Entries from the Directory List 174 Model 6757i IP Phone User GuideSaving Entries to the Directory List Model 6757i IP Phone User Guide 175176 Model 6757i IP Phone User Guide Directory Key Callers List KeyDirectory Key Redial List Key Downloading the Directory List to Your PC Model 6757i IP Phone User Guide 177178 Model 6757i IP Phone User Guide Download the Directory ListClick on Operation-Directory Model 6757i IP Phone User Guide 179 Callers ListCaller’s List Screen Display Display Item DescriptionAccess the Callers List 180 Model 6757i IP Phone User GuideCallers List Key Handsfree Button Edit Entries in the Callers List Model 6757i IP Phone User Guide 181Delete Entries from the Callers List 182 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 183 Download the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based Configuration184 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 185 Configuring DNDConfiguring DND Using the Aastra Web UI Click on Basic Settings-Preferences-General186 Model 6757i IP Phone User Guide Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UIModel 6757i IP Phone User Guide 187 DND in Account Mode DND in Phone Mode Default188 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 189 DND in Custom Mode190 Model 6757i IP Phone User Guide Call Forward Account-Based ConfigurationModel 6757i IP Phone User Guide 191 192 Model 6757i IP Phone User Guide Configuring Cfwd Using the Aastra Web UIModel 6757i IP Phone User Guide 193 Click on Basic Settings-Account Configuration Model 6757i IP Phone User Guide 195 Using Cfwd via the IP Phone UI Cfwd in Account Mode196 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 197 Cfwd DisabledCall Forward State ScreenServices 198 Model 6757i IP Phone User GuideChange the State Change the Number Change the No. Rings Model 6757i IP Phone User Guide 199 Cfwd in Phone Mode200 Model 6757i IP Phone User Guide Call Forward State Screen Model 6757i IP Phone User Guide 201202 Model 6757i IP Phone User Guide Cfwd in Custom ModeModel 6757i IP Phone User Guide 203 Number 204 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 205 Missed Calls Indicator Accessing and Clearing Missed Calls206 Model 6757i IP Phone User Guide Using Voicemail VoicemailModel 6757i IP Phone User Guide 207 Configuring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf PlaybackModel 6757i IP Phone User Guide 209 Click on Basic Settings-PreferencesConfiguring Display of Dtmf Digits Display Dtmf Digits210 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 211 Configuring Call Waiting Tone Play Call Waiting Tone212 Model 6757i IP Phone User Guide Configuring Call Waiting Tone Period Call Waiting Tone PeriodModel 6757i IP Phone User Guide 213 Configuring Stuttered Dial Tone Stuttered Dial Tone214 Model 6757i IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6757i IP Phone User Guide 215 Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active Calls216 Model 6757i IP Phone User Guide Configuring Call Hold Reminder Call Hold Reminder on single holdModel 6757i IP Phone User Guide 217 218 Model 6757i IP Phone User Guide Status Scroll Delay Configuring Status Scroll DelayModel 6757i IP Phone User Guide 219 220 Model 6757i IP Phone User Guide Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom BehaviorModel 6757i IP Phone User Guide 221 Configuring Incoming Call Interrupts Dialing222 Model 6757i IP Phone User Guide Switch UI Focus to Ringing LinePreferred Line and Preferred Line Timeout Phone Feature Preferred Line BehaviorModel 6757i IP Phone User Guide 223 224 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming CallsConfiguring Goodbye Key to Cancel Incoming Calls Using the Goodbye Key to Cancel Incoming Calls FeatureModel 6757i IP Phone User Guide 225 226 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming Call isMessage Waiting Indicator Configuring Message Waiting IndicatorModel 6757i IP Phone User Guide 227 228 Model 6757i IP Phone User Guide Incoming Intercom Call FeaturesIncoming Intercom Microphone MuteModel 6757i IP Phone User Guide 229 Auto-Answer/Play Warning ToneAllow Barge 230 Model 6757i IP Phone User Guide Configuring Incoming Intercom SettingsModel 6757i IP Phone User Guide 231 Using Redial Key for Last Number RedialGroup RTP Paging receives RTP streams 232 Model 6757i IP Phone User GuideConfiguring Group RTP Paging Shared Call Appearance SCA Call BridgingModel 6757i IP Phone User Guide 233 Refer to the following example 234 Model 6757i IP Phone User GuideKeys States and LED Behavior Model 6757i IP Phone User Guide 235Line Keys and Idle Screens Softkey Line Keys236 Model 6757i IP Phone User Guide Line key Phone BehaviorState Call Line Key Pressed Non-Call Line Key Pressed Outgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription Model 6757i IP Phone User Guide 237Autodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing 238 Model 6757i IP Phone User GuideAnswer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML ApplicationsModel 6757i IP Phone User Guide 239 Playing a WAV File On Your Phone Using the Keypad During Active XML Applications240 Model 6757i IP Phone User Guide IP Phone UI Screen During WAV StreamingKey Redirection Model 6757i IP Phone User Guide 241Options Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing 242 Model 6757i IP Phone User GuideHold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is EnabledModel 6757i IP Phone User Guide 243 Call Diversion Example Diverting Calls from Your PhoneModel 6757i IP Phone User Guide 245 Display of Call Destination InformationScreen Caller info Call destination Call diversion Call Destination Information246 Model 6757i IP Phone User Guide Indication of Terminated CallsFor all phones Model 6757i IP Phone User Guide 247248 Model 6757i IP Phone User Guide Model M670i and M675i Expansion ModulesModel M670i Model M675iExpansion Module keys support the following functions Model 6757i IP Phone User Guide 249250 Model 6757i IP Phone User Guide Using the Expansion ModulesM670i Expansion Module M675i Expansion ModuleModel 6757i IP Phone User Guide 251 1 Screen2 Screen Press-and-Hold to Create a Speed Dial Key 252 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 253 Troubleshooting SolutionsWhy does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? 254 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 255 Why does my phone display Bad Encrypted Config?How do I restart the IP phone? 256 Model 6757i IP Phone User GuideHow do I lock my phone? Model 6757i IP Phone User Guide 257258 Model 6757i IP Phone User Guide Warranty Repair Services Limited WarrantyModel 6757i IP Phone User Guide 259 Exclusions260 Model 6757i IP Phone User Guide After Warranty ServiceAppendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Model 6757i IP Phone User Guide Index-1 IndexIndex-2 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide Index-3 Index-4 Model 6757i IP Phone User Guide Disclaimer