Model 6757i IP Phone User Guide 195 | Aastra Telecom 6757I instruction

If using the “Account” mode or “Custom” mode, you can enter different phone numbers for each account.

Notes:

1. If you selected “Account” mode in step 5, you can enable/disable each account or all accounts as applicable. You can enter different phone number for each enabled state.

If you selected “Custom” mode, you can enable/disable each account or all accounts as applicable. You can enter different phone numbers for each enabled state.

If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)

Using the Aastra Web UI, if you make changes to Account 1, the changes apply to all accounts on the phone. Using the IP Phone UI, if you make changes to any other account other then Account 1, the changes also apply to all accounts on the phone. When enabling a CFWD state, you must specify a phone number for the phone to CFWD to. The number you specify applies to all accounts of the same mode.

2.Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone. In the screen in step 7, Screenname1 is configured on Line 1, Screenname2 is configured on Line 2, and Screenname3 is configured on Line 3. The name for the account is specified by your System Administrator. Contact your System Administrator for more information.

14.For the "No Answer" state, in the “No. Rings” field, enter the number of times that the account rings before forwarding the call to the specified number. Valid values are 1 through

20.Default is 1.

When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.

15.Click Save Settings.

The changes takes affect immediately without a reboot.

Managing Calls

Model 6757i IP Phone User Guide

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Aastra Telecom 6757I manual Model 6757i IP Phone User Guide 195

Contents

Aastra Model 6757i IP Phone Software License Agreement Software License Agreement Table of Contents Multiple Line and Call Appearances Defining an Emergency Dial PlanState-Based Softkeys Bottom Keys only Line Key Dialing a Number 147 Pre-dialing a Number 148 Receiving Calls 154 237 Using the Expansion Modules 250 Welcome Phone FeaturesAbout this Guide Model 6757i IP Phone User Guide Requirements Installation and Setup Plugging in and Starting the Phone Getting Started Updating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured ReferenceIdle Screen Screen Display After Picking Up the Handset Idle Screen with Voicemail Messages Idle Screen After Handset Pickup Key Panel IP Phone Keys Key Descriptions Text Keys Symbol Keys Key Description IP Phone Keys Keypad Key Description Keypad Keys Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call Forward Simplified Options Menu References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys Headings Descriptions Basic Settings Phone Status Phone Status via IP Phone UISelect Phone Status Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Example Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring Tones Configuring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring Tone Click on Basic Settings-Preferences-Ring Tones Setting Contrast Level Click Save SettingsContrast Level Select Contrast Level Backlight Setting the BacklightSelect Backlight Off If you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Audio Mode Description Option Speaker Audio ModeSet Audio Headset Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Select Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneDaylight Savings Time Select Preferences Select Daylight Savings Set Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Customizing Your Phone Language Specifying the Language to UseSelect Screen Language Français French Click on Basic Settings-Preferences-Language SettingsDeutsch German Italiano Italian Nordic Language Input Keypad Input Alphabet Tables EnglishKey Uppercase Characters Lowercase Characters Spanish French Italian German Russian Portguese Configuring Language Input Using the IP Phone UI ExampleSelect Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need to Click on Operation-User Password Reset a User Password Resetting a User Password Click on Operation-Reset Click Restart Restarting your phoneSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Click on Operation-Phone Lock Emergency Description Number Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Multiple Line and Call Appearances Line Keys and Softkeys Softkeys Softkeys Speed Dial Key Function Description NoneDo Not Disturb Busy Lamp Field BLF Directory Key Function Description ServicesCallers List Intercom Softkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Label LAB Key Display Behavior Key 12 displays in softkey position 1 on the phone Softkey Line/Call Appearance Lights Line Key Line Keys and Softkeys Softkeys Configuring a Line Key Expansion Module Keys Speed Dial Prefix Speed Dial KeyKey Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Select Speed Dial Edit and press Select Creating a Speed Dial Using the Speed Dial Edit Option Line Keys and Softkeys Softkeys Click on Operation-Keypad Speed Dial Select Preferences Select Speed Dial Edit Editing Speed Dial Keys Edit the speed dial information as applicable and press Save Editing a Speed Dial on a Softkey or Expansion Module Key Click on Operation-Keypad Speed Dial Do not Disturb DND Key Configuring a DND Key Softkeys Busy Lamp Field BLF Key Global Configuring a BLF Key Through BLF List Key Configuring a BLF List Key Softkeys Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD KeyACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP 100 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 101 Services Key Top and Bottom keys are softkeys XML Key102 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 103 Configuring XML Services 104 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 105 Configuring an XML Key 106 Model 6757i IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6757i IP Phone User Guide 107 Configuring a Flash Key Flash Key108 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 109 Configuring a Sprecode Key Sprecode Key110 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 111 Park/Pickup Keys Configuring Park/Pickup Keys 112 Model 6757i IP Phone User GuideClick on Operation-Softkeys and XML Model 6757i IP Phone User Guide 113 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked Call Last Call Return lcr Key Sylantro Servers only Configuring a Last Call Return Key114 Model 6757i IP Phone User Guide How it works Model 6757i IP Phone User Guide 115 Configuring a Call Forward Key Call Forward Key116 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 117 BLF/Xfer 118 Model 6757i IP Phone User GuideBLF/Xfer Key Requirements and Functionality Model 6757i IP Phone User Guide 119 Configuring a BLF/Xfer Key 120 Model 6757i IP Phone User Guide Speed Dial/Xfer Model 6757i IP Phone User Guide 121Speed Dial/Xfer Key Requirements and Functionality 122 Model 6757i IP Phone User Guide Configuring a Speed Dial/Xfer Key Model 6757i IP Phone User Guide 123 124 Model 6757i IP Phone User Guide Speed Dial/Conf Model 6757i IP Phone User Guide 125 Configuring a Speed Dial/Conf Key 126 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 127 Services Key 128 Model 6757i IP Phone User Guide Configuring a Services Key Model 6757i IP Phone User Guide 129 Directory Key Configuring a Directory Key130 Model 6757i IP Phone User Guide Directory Key Model 6757i IP Phone User Guide 131 Callers List Key Configuring a Callers List Key132 Model 6757i IP Phone User Guide Callers List Key Model 6757i IP Phone User Guide 133 Intercom Key 134 Model 6757i IP Phone User GuideIntercom Key Model 6757i IP Phone User Guide 135 Configuring an Intercom Key 136 Model 6757i IP Phone User Guide Configuring a Phone Lock Key Phone Lock KeyModel 6757i IP Phone User Guide 137 138 Model 6757i IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Configuring a Paging Key Paging Key Sends the RTP StreamModel 6757i IP Phone User Guide 139 140 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 141 Using the Paging Key Configuring a None Key None Key142 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 143 Configuring an Empty Key Empty Key144 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 145 146 Model 6757i IP Phone User Guide Deleting a Key Making Calls Dialing a NumberModel 6757i IP Phone User Guide 147 Using Handsfree Speakerphone Pre-dialing a Number148 Model 6757i IP Phone User Guide Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset Using the Icom Key Using IntercomIncoming Intercom Features Aastra Web UI Description 150 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 151 Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List152 Model 6757i IP Phone User Guide Deleting from the Redial List Model 6757i IP Phone User Guide 153 Mute Answering an Incoming Call Receiving Calls154 Model 6757i IP Phone User Guide To answer the call Model 6757i IP Phone User Guide 155 Sending an Incoming Call to Voicemail Placing a Call on Hold Handling Calls156 Model 6757i IP Phone User Guide To place a call on hold Model 6757i IP Phone User Guide 157 When on HoldAutomatic Hold Retrieving a Held Call Transferring Calls Screen that displays when handset is lifted158 Model 6757i IP Phone User Guide Blind Transfer Model 6757i IP Phone User Guide 159 Transfer Key when handset is liftedTo transfer a call to another extension Transferring Two Existing Calls Indication of Transferred Calls 160 Model 6757i IP Phone User Guide Conferencing Calls Model 6757i IP Phone User Guide 161Local Conferencing Using Local Conferencing 162 Model 6757i IP Phone User GuideConference Key Model 6757i IP Phone User Guide 163 Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers 164 Model 6757i IP Phone User Guide Using Centralized Conferencing Model 6757i IP Phone User Guide 165 Setting Up Multiple Conferences for Sylantro Server only 166 Model 6757i IP Phone User Guide Joining Additional Parties to Active ConferencesEnding a Conference and Transferring Remaining Parties Model 6757i IP Phone User Guide 167 Ending Calls Managing Calls Accessing Your DirectoryDirectory List 168 Model 6757i IP Phone User Guide Sorting Entries and Quick Search Feature Model 6757i IP Phone User Guide 169Managing the Directory List Adding New Entries to the Directory List 170 Model 6757i IP Phone User GuideScreen Directory List Limitations Editing Entries in the Directory List Model 6757i IP Phone User Guide 171 Scrolling Multiple Screens Per Entry 172 Model 6757i IP Phone User Guide Arranging Multiple Screens Model 6757i IP Phone User Guide 173 Deleting Entries from the Directory List 174 Model 6757i IP Phone User Guide Saving Entries to the Directory List Model 6757i IP Phone User Guide 175 176 Model 6757i IP Phone User Guide Directory Key Callers List KeyDirectory Key Redial List Key Downloading the Directory List to Your PC Model 6757i IP Phone User Guide 177 178 Model 6757i IP Phone User Guide Download the Directory ListClick on Operation-Directory Model 6757i IP Phone User Guide 179 Callers ListCaller’s List Screen Display Display Item Description Access the Callers List 180 Model 6757i IP Phone User GuideCallers List Key Handsfree Button Edit Entries in the Callers List Model 6757i IP Phone User Guide 181 Delete Entries from the Callers List 182 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 183 Download the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based Configuration184 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 185 Configuring DND Configuring DND Using the Aastra Web UI Click on Basic Settings-Preferences-General186 Model 6757i IP Phone User Guide Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UIModel 6757i IP Phone User Guide 187 DND in Account Mode DND in Phone Mode Default188 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 189 DND in Custom Mode 190 Model 6757i IP Phone User Guide Call Forward Account-Based Configuration Model 6757i IP Phone User Guide 191 192 Model 6757i IP Phone User Guide Configuring Cfwd Using the Aastra Web UI Model 6757i IP Phone User Guide 193 Click on Basic Settings-Account Configuration Model 6757i IP Phone User Guide 195 Using Cfwd via the IP Phone UI Cfwd in Account Mode196 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 197 Cfwd Disabled Call Forward State ScreenServices 198 Model 6757i IP Phone User GuideChange the State Change the Number Change the No. Rings Model 6757i IP Phone User Guide 199 Cfwd in Phone Mode 200 Model 6757i IP Phone User Guide Call Forward State Screen Model 6757i IP Phone User Guide 201 202 Model 6757i IP Phone User Guide Cfwd in Custom Mode Model 6757i IP Phone User Guide 203 Number 204 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 205 Missed Calls Indicator Accessing and Clearing Missed Calls206 Model 6757i IP Phone User Guide Using Voicemail VoicemailModel 6757i IP Phone User Guide 207 Configuring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback Model 6757i IP Phone User Guide 209 Click on Basic Settings-Preferences Configuring Display of Dtmf Digits Display Dtmf Digits210 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 211 Configuring Call Waiting Tone Play Call Waiting Tone212 Model 6757i IP Phone User Guide Configuring Call Waiting Tone Period Call Waiting Tone PeriodModel 6757i IP Phone User Guide 213 Configuring Stuttered Dial Tone Stuttered Dial Tone214 Model 6757i IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6757i IP Phone User Guide 215 Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active Calls216 Model 6757i IP Phone User Guide Configuring Call Hold Reminder Call Hold Reminder on single holdModel 6757i IP Phone User Guide 217 218 Model 6757i IP Phone User Guide Status Scroll Delay Configuring Status Scroll DelayModel 6757i IP Phone User Guide 219 220 Model 6757i IP Phone User Guide Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior Model 6757i IP Phone User Guide 221 Configuring Incoming Call Interrupts Dialing 222 Model 6757i IP Phone User Guide Switch UI Focus to Ringing Line Preferred Line and Preferred Line Timeout Phone Feature Preferred Line BehaviorModel 6757i IP Phone User Guide 223 224 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Using the Goodbye Key to Cancel Incoming Calls FeatureModel 6757i IP Phone User Guide 225 226 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming Call is Message Waiting Indicator Configuring Message Waiting IndicatorModel 6757i IP Phone User Guide 227 228 Model 6757i IP Phone User Guide Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute Model 6757i IP Phone User Guide 229 Auto-Answer/Play Warning ToneAllow Barge 230 Model 6757i IP Phone User Guide Configuring Incoming Intercom Settings Model 6757i IP Phone User Guide 231 Using Redial Key for Last Number Redial Group RTP Paging receives RTP streams 232 Model 6757i IP Phone User Guide Configuring Group RTP Paging Shared Call Appearance SCA Call BridgingModel 6757i IP Phone User Guide 233 Refer to the following example 234 Model 6757i IP Phone User Guide Keys States and LED Behavior Model 6757i IP Phone User Guide 235Line Keys and Idle Screens Softkey Line Keys 236 Model 6757i IP Phone User Guide Line key Phone BehaviorState Call Line Key Pressed Non-Call Line Key Pressed Outgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription Model 6757i IP Phone User Guide 237 Autodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing 238 Model 6757i IP Phone User Guide Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML ApplicationsModel 6757i IP Phone User Guide 239 Playing a WAV File On Your Phone Using the Keypad During Active XML Applications240 Model 6757i IP Phone User Guide IP Phone UI Screen During WAV Streaming Key Redirection Model 6757i IP Phone User Guide 241Options Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing 242 Model 6757i IP Phone User Guide Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is EnabledModel 6757i IP Phone User Guide 243 Call Diversion Example Diverting Calls from Your Phone Model 6757i IP Phone User Guide 245 Display of Call Destination InformationScreen Caller info Call destination Call diversion Call Destination Information 246 Model 6757i IP Phone User Guide Indication of Terminated Calls For all phones Model 6757i IP Phone User Guide 247 248 Model 6757i IP Phone User Guide Model M670i and M675i Expansion ModulesModel M670i Model M675i Expansion Module keys support the following functions Model 6757i IP Phone User Guide 249 250 Model 6757i IP Phone User Guide Using the Expansion ModulesM670i Expansion Module M675i Expansion Module Model 6757i IP Phone User Guide 251 1 Screen2 Screen Press-and-Hold to Create a Speed Dial Key 252 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 253 Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? 254 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 255 Why does my phone display Bad Encrypted Config? How do I restart the IP phone? 256 Model 6757i IP Phone User Guide How do I lock my phone? Model 6757i IP Phone User Guide 257 258 Model 6757i IP Phone User Guide Warranty Repair Services Limited WarrantyModel 6757i IP Phone User Guide 259 Exclusions 260 Model 6757i IP Phone User Guide After Warranty Service Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Model 6757i IP Phone User Guide Index-1 Index Index-2 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide Index-3 Index-4 Model 6757i IP Phone User Guide Disclaimer