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Aastra Telecom 6757I manual Model 6757i IP Phone User Guide, Using Cfwd via the IP Phone UI

Models: 6757I

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Managing Calls

Using CFWD via the IP Phone UI

Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.

The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts configured on the phone.

Notes:

1. If there is no CFWD key configured on the phone or it is removed, you can still enable CFWD via the IP Phone UI at the path Options->Call Forward.

2.If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”.

3.Using the Aastra Web UI, if you change the CFWD key mode to “Phone”, all accounts synchronize to the current setting of Account 1.

CFWD in Account Mode

1.Use the RIGHT and LEFT arrow keys to scroll through each account.

Services		Services		Services
Dir		Dir		Dir
Callers		Callers		Callers
L1	Screenname1	L2	Screenname2	L3	Screenname3
CFWD All		CFWD Busy
Tues Jan1 10:00am		Tues Jan1 10:00am		Tues Jan1 10:00am
- Call Fwd		- Call Fwd		- Call Fwd

In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1 has “CFWD All” enabled, Screenname2 has “CFWD Busy” enabled, and Screenname3 has CFWD disabled as indicated by no message displayed.

2.Press the Call Forward key. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type.

196	Model 6757i IP Phone User Guide

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Aastra Telecom 6757I manual Model 6757i IP Phone User Guide, Using Cfwd via the IP Phone UI, Cfwd in Account Mode

Contents

Aastra Model 6757i IP Phone Software License Agreement Software License AgreementTable of Contents State-Based Softkeys Bottom Keys only Line Key Defining an Emergency Dial PlanMultiple Line and Call Appearances Dialing a Number 147 Pre-dialing a Number 148Receiving Calls 154 Using the Expansion Modules 250 237About this Guide Phone FeaturesWelcome Model 6757i IP Phone User GuideInstallation and Setup RequirementsGetting Started Plugging in and Starting the PhoneUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredIdle Screen Idle Screen with Voicemail Messages Screen Display After Picking Up the HandsetIdle Screen After Handset Pickup IP Phone Keys Key PanelText Keys Symbol Keys Key Description Key DescriptionsIP Phone Keys Keypad Keys Keypad Key DescriptionOption Number Methods for Customizing Your PhonePhone Options via the IP Phone UI Call ForwardSimplified Options Menu Using the IP Phone UI ReferencesUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Operation Headings Descriptions StatusAvailable Functions for Softkeys Settings Headings Descriptions BasicPhone Status via IP Phone UI Phone StatusSelect Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press SelectPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusStatus Description Condition Example Backup Registrar Line SIP Account Status Used?Where Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Click on Basic Settings-Preferences-Ring Tones Select Ring ToneContrast Level Click Save SettingsSetting Contrast Level Select Contrast LevelSelect Backlight Setting the BacklightBacklight OffIf you selected Auto, press the Advanced softkey Enabling/Disabling Live Dialpad Live DialpadSelect Preferences Select Live Dialpad Set Audio Audio ModeAudio Mode Description Option Speaker HeadsetSelect Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Set Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set TimeSet Date and Date Format Select Time FormatSelect Preferences Select Time and Date Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Select Preferences Select Daylight SavingsSelect Preferences Select Time and Date Select Time Server Min summertime 1h summertime Automatic DefaultSet Time Servers Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Customizing Your Phone Specifying the Language to Use LanguageSelect Screen Language Deutsch German Italiano Italian Click on Basic Settings-Preferences-Language SettingsFrançais French NordicKeypad Input Alphabet Tables English Language InputKey Uppercase Characters Lowercase Characters French SpanishGerman ItalianPortguese RussianExample Configuring Language Input Using the IP Phone UISelect Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Select User Password and press Select User PasswordSetting a User Password If you change the password Then you need toClick on Operation-User Password Resetting a User Password Reset a User PasswordRestarting your phone Click on Operation-Reset Click RestartSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the PhoneClick on Operation-Phone Lock Defining an Emergency Dial Plan Emergency Description NumberDefine an Emergency Dial Plan 911110Line Keys and Softkeys Multiple Line and Call AppearancesSoftkeys SoftkeysDo Not Disturb Key Function Description NoneSpeed Dial Busy Lamp Field BLFCallers List Key Function Description ServicesDirectory IntercomState-Based Softkeys Bottom Keys only Softkey Type Default StatesState Description Key Display Behavior Label LABKey 12 displays in softkey position 1 on the phone Line Key Softkey Line/Call Appearance LightsLine Keys and Softkeys Configuring a Line Key SoftkeysExpansion Module Keys Key Speed Dial KeySpeed Dial Prefix Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speed Dial Using the Speed Dial Edit Option Select Speed Dial Edit and press SelectLine Keys and Softkeys Softkeys Click on Operation-Keypad Speed Dial Editing Speed Dial Keys Select Preferences Select Speed Dial EditEdit the speed dial information as applicable and press Save Editing a Speed Dial on a Softkey or Expansion Module Key Click on Operation-Keypad Speed Dial Configuring a DND Key Do not Disturb DND KeySoftkeys Busy Lamp Field BLF Key Configuring a BLF Key GlobalThrough Configuring a BLF List Key BLF List KeySoftkeys Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Key Using the ACD Feature on your IP PhoneACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Group Call Pickup GCP Using Directed Call Pickup/Group Call PickupUsing Directed Call Pickup DCP 100 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 101 XML Key Services Key Top and Bottom keys are softkeys102 Model 6757i IP Phone User Guide Configuring XML Services Model 6757i IP Phone User Guide 103104 Model 6757i IP Phone User Guide Configuring an XML Key Model 6757i IP Phone User Guide 105106 Model 6757i IP Phone User Guide Services Key Accessing the XML ServiceFrom the Services Menu Model 6757i IP Phone User Guide 107Flash Key Configuring a Flash Key108 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 109 Sprecode Key Configuring a Sprecode Key110 Model 6757i IP Phone User Guide Park/Pickup Keys Model 6757i IP Phone User Guide 111112 Model 6757i IP Phone User Guide Configuring Park/Pickup KeysClick on Operation-Softkeys and XML Park a Call Using the Park Call/Pickup Parked Call FeatureModel 6757i IP Phone User Guide 113 Pickup a Parked Call114 Model 6757i IP Phone User Guide Configuring a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only How it worksModel 6757i IP Phone User Guide 115 Call Forward Key Configuring a Call Forward Key116 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 117 118 Model 6757i IP Phone User Guide BLF/XferBLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key Model 6757i IP Phone User Guide 119120 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 121 Speed Dial/XferSpeed Dial/Xfer Key Requirements and Functionality Configuring a Speed Dial/Xfer Key 122 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 123 Speed Dial/Conf 124 Model 6757i IP Phone User GuideConfiguring a Speed Dial/Conf Key Model 6757i IP Phone User Guide 125126 Model 6757i IP Phone User Guide Services Key Model 6757i IP Phone User Guide 127Configuring a Services Key 128 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 129 130 Model 6757i IP Phone User Guide Configuring a Directory KeyDirectory Key Directory KeyModel 6757i IP Phone User Guide 131 132 Model 6757i IP Phone User Guide Configuring a Callers List KeyCallers List Key Callers List KeyModel 6757i IP Phone User Guide 133 134 Model 6757i IP Phone User Guide Intercom KeyIntercom Key Configuring an Intercom Key Model 6757i IP Phone User Guide 135136 Model 6757i IP Phone User Guide Phone Lock Key Configuring a Phone Lock KeyModel 6757i IP Phone User Guide 137 Using the Lock/Unlock Key on the IP Phone 138 Model 6757i IP Phone User GuidePaging Key Sends the RTP Stream Configuring a Paging KeyModel 6757i IP Phone User Guide 139 140 Model 6757i IP Phone User Guide Using the Paging Key Model 6757i IP Phone User Guide 141None Key Configuring a None Key142 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 143 Empty Key Configuring an Empty Key144 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 145 Deleting a Key 146 Model 6757i IP Phone User GuideDialing a Number Making CallsModel 6757i IP Phone User Guide 147 Pre-dialing a Number Using Handsfree Speakerphone148 Model 6757i IP Phone User Guide To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic To Make and Receive Calls Using a HeadsetIncoming Intercom Features Aastra Web UI Description Using IntercomUsing the Icom Key 150 Model 6757i IP Phone User GuideIncoming Intercom Features Description Aastra Web UI Model 6757i IP Phone User Guide 151152 Model 6757i IP Phone User Guide Accessing the Redial ListRedial Deleting from the Redial ListMute Model 6757i IP Phone User Guide 153154 Model 6757i IP Phone User Guide Receiving CallsAnswering an Incoming Call To answer the callSending an Incoming Call to Voicemail Model 6757i IP Phone User Guide 155156 Model 6757i IP Phone User Guide Handling CallsPlacing a Call on Hold To place a call on holdAutomatic Hold When on HoldModel 6757i IP Phone User Guide 157 Retrieving a Held Call158 Model 6757i IP Phone User Guide Screen that displays when handset is liftedTransferring Calls Blind TransferTo transfer a call to another extension Transfer Key when handset is liftedModel 6757i IP Phone User Guide 159 Transferring Two Existing Calls160 Model 6757i IP Phone User Guide Indication of Transferred CallsModel 6757i IP Phone User Guide 161 Conferencing CallsLocal Conferencing 162 Model 6757i IP Phone User Guide Using Local ConferencingConference Key Joining Two Active Calls in a Single Conference Model 6757i IP Phone User Guide 163Centralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing 164 Model 6757i IP Phone User GuideSetting Up Multiple Conferences for Sylantro Server only Model 6757i IP Phone User Guide 165Joining Additional Parties to Active Conferences 166 Model 6757i IP Phone User GuideEnding a Conference and Transferring Remaining Parties Ending Calls Model 6757i IP Phone User Guide 167Directory List Accessing Your DirectoryManaging Calls 168 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 169 Sorting Entries and Quick Search FeatureManaging the Directory List Screen 170 Model 6757i IP Phone User GuideAdding New Entries to the Directory List Directory List LimitationsModel 6757i IP Phone User Guide 171 Editing Entries in the Directory List172 Model 6757i IP Phone User Guide Scrolling Multiple Screens Per EntryModel 6757i IP Phone User Guide 173 Arranging Multiple Screens174 Model 6757i IP Phone User Guide Deleting Entries from the Directory ListModel 6757i IP Phone User Guide 175 Saving Entries to the Directory ListDirectory Key Callers List Key 176 Model 6757i IP Phone User GuideDirectory Key Redial List Key Model 6757i IP Phone User Guide 177 Downloading the Directory List to Your PCDownload the Directory List 178 Model 6757i IP Phone User GuideClick on Operation-Directory Caller’s List Screen Display Callers ListModel 6757i IP Phone User Guide 179 Display Item Description180 Model 6757i IP Phone User Guide Access the Callers ListCallers List Key Handsfree Button Model 6757i IP Phone User Guide 181 Edit Entries in the Callers List182 Model 6757i IP Phone User Guide Delete Entries from the Callers ListDownload the Callers List to Your PC Model 6757i IP Phone User Guide 183Download the Callers List DND Account-Based Configuration Account Configuration DND and Call Forwarding184 Model 6757i IP Phone User Guide Configuring DND Model 6757i IP Phone User Guide 185Click on Basic Settings-Preferences-General Configuring DND Using the Aastra Web UI186 Model 6757i IP Phone User Guide Using DND Modes via the IP Phone UI Click on Basic Settings-Account ConfigurationModel 6757i IP Phone User Guide 187 DND in Phone Mode Default DND in Account Mode188 Model 6757i IP Phone User Guide DND in Custom Mode Model 6757i IP Phone User Guide 189Call Forward Account-Based Configuration 190 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 191 Configuring Cfwd Using the Aastra Web UI 192 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 193 Click on Basic Settings-Account Configuration Model 6757i IP Phone User Guide 195 Cfwd in Account Mode Using Cfwd via the IP Phone UI196 Model 6757i IP Phone User Guide Cfwd Disabled Model 6757i IP Phone User Guide 197198 Model 6757i IP Phone User Guide Call Forward State ScreenServicesChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Model 6757i IP Phone User Guide 199200 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 201 Call Forward State ScreenCfwd in Custom Mode 202 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 203 204 Model 6757i IP Phone User Guide NumberModel 6757i IP Phone User Guide 205 Accessing and Clearing Missed Calls Missed Calls Indicator206 Model 6757i IP Phone User Guide Voicemail Using VoicemailModel 6757i IP Phone User Guide 207 Star Codes Additional FeaturesConfiguring Suppression of Dtmf Playback Suppress Dtmf PlaybackClick on Basic Settings-Preferences Model 6757i IP Phone User Guide 209Display Dtmf Digits Configuring Display of Dtmf Digits210 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 211 Play Call Waiting Tone Configuring Call Waiting Tone212 Model 6757i IP Phone User Guide Call Waiting Tone Period Configuring Call Waiting Tone PeriodModel 6757i IP Phone User Guide 213 Stuttered Dial Tone Configuring Stuttered Dial Tone214 Model 6757i IP Phone User Guide XML Beep Support Configuring XML Beep SupportModel 6757i IP Phone User Guide 215 Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active Calls216 Model 6757i IP Phone User Guide Call Hold Reminder on single hold Configuring Call Hold ReminderModel 6757i IP Phone User Guide 217 218 Model 6757i IP Phone User Guide Configuring Status Scroll Delay Status Scroll DelayModel 6757i IP Phone User Guide 219 Transfer/Conference Call Behavior Incoming Call Interrupts Dialing220 Model 6757i IP Phone User Guide Intercom BehaviorConfiguring Incoming Call Interrupts Dialing Model 6757i IP Phone User Guide 221Switch UI Focus to Ringing Line 222 Model 6757i IP Phone User GuidePhone Feature Preferred Line Behavior Preferred Line and Preferred Line TimeoutModel 6757i IP Phone User Guide 223 Goodbye Key Cancels Incoming Calls 224 Model 6757i IP Phone User GuideUsing the Goodbye Key to Cancel Incoming Calls Feature Configuring Goodbye Key to Cancel Incoming CallsModel 6757i IP Phone User Guide 225 Goodbye Key Cancels Incoming Call is 226 Model 6757i IP Phone User GuideConfiguring Message Waiting Indicator Message Waiting IndicatorModel 6757i IP Phone User Guide 227 Incoming Intercom Incoming Intercom Call Features228 Model 6757i IP Phone User Guide Microphone MuteAuto-Answer/Play Warning Tone Model 6757i IP Phone User Guide 229Allow Barge Configuring Incoming Intercom Settings 230 Model 6757i IP Phone User GuideUsing Redial Key for Last Number Redial Model 6757i IP Phone User Guide 231232 Model 6757i IP Phone User Guide Group RTP Paging receives RTP streamsShared Call Appearance SCA Call Bridging Configuring Group RTP PagingModel 6757i IP Phone User Guide 233 234 Model 6757i IP Phone User Guide Refer to the following exampleLine Keys and Idle Screens Model 6757i IP Phone User Guide 235Keys States and LED Behavior Softkey Line KeysLine key Phone Behavior 236 Model 6757i IP Phone User GuideState Call Line Key Pressed Non-Call Line Key Pressed Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls Model 6757i IP Phone User Guide 237Centralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline 238 Model 6757i IP Phone User GuideXML Softkey for Special Characters in XML Applications Answer and Ignore Softkeys for XML ApplicationsModel 6757i IP Phone User Guide 239 240 Model 6757i IP Phone User Guide Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone IP Phone UI Screen During WAV StreamingModel 6757i IP Phone User Guide 241 Key RedirectionOptions Key RTP Recording and Simultaneous Playing XML Applications and Off-Hook InteractionXML Override for a Locked Phone 242 Model 6757i IP Phone User GuideIP Phone UI when Broadsoft CMS is Enabled Hold Feature Enhancement for Broadsoft ServersModel 6757i IP Phone User Guide 243 Diverting Calls from Your Phone Call Diversion ExampleScreen Caller info Call destination Call diversion Display of Call Destination InformationModel 6757i IP Phone User Guide 245 Call Destination InformationIndication of Terminated Calls 246 Model 6757i IP Phone User GuideModel 6757i IP Phone User Guide 247 For all phonesModel M670i Model M670i and M675i Expansion Modules248 Model 6757i IP Phone User Guide Model M675iModel 6757i IP Phone User Guide 249 Expansion Module keys support the following functionsM670i Expansion Module Using the Expansion Modules250 Model 6757i IP Phone User Guide M675i Expansion Module1 Screen Model 6757i IP Phone User Guide 2512 Screen 252 Model 6757i IP Phone User Guide Press-and-Hold to Create a Speed Dial KeyTroubleshooting Solutions Model 6757i IP Phone User Guide 253How do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? 254 Model 6757i IP Phone User GuideWhy does my phone display Bad Encrypted Config? Model 6757i IP Phone User Guide 255256 Model 6757i IP Phone User Guide How do I restart the IP phone?Model 6757i IP Phone User Guide 257 How do I lock my phone?258 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 259 Limited WarrantyWarranty Repair Services ExclusionsAfter Warranty Service 260 Model 6757i IP Phone User GuideTime Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Index Model 6757i IP Phone User Guide Index-1Index-2 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide Index-3 Index-4 Model 6757i IP Phone User Guide Disclaimer