Receiving Calls 154 | Aastra Telecom 6757I manual

Table of Contents
Using Handsfree Speakerphone	148
Using a Headset	149
Using Intercom	150
Redial	152
Mute	153
Receiving Calls	154
Answering an Incoming Call	154
Sending an Incoming Call to Voicemail	155
Handling Calls	156
Placing a Call on Hold	156
Transferring Calls	158
Conferencing Calls	161
Ending Calls	167
Managing Calls	168
Directory List	168
Callers List	179
Account Configuration (DND and Call Forwarding)	184
Missed Calls Indicator	206
Voicemail	207
Additional Features	208
Star Codes	208
Suppress DTMF Playback	208
Display DTMF Digits	210
Play Call Waiting Tone	212
Call Waiting Tone Period	213
Stuttered Dial Tone	214
XML Beep Support	215
Call Hold Reminder During Active Calls	216
Call Hold Reminder (on single hold)	217
Status Scroll Delay	219
Incoming Call Interrupts Dialing	220
Switch UI Focus to Ringing Line	222
Preferred Line and Preferred Line Timeout	223
Goodbye Key Cancels Incoming Calls	224

Table of Contents

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Aastra Telecom 6757I manual Receiving Calls 154

Contents

Aastra Model 6757i IP Phone Software License Agreement Software License Agreement Table of Contents Multiple Line and Call Appearances Defining an Emergency Dial PlanState-Based Softkeys Bottom Keys only Line Key Dialing a Number 147 Pre-dialing a Number 148 Receiving Calls 154 237 Using the Expansion Modules 250 Welcome Phone FeaturesAbout this Guide Model 6757i IP Phone User Guide Requirements Installation and Setup Plugging in and Starting the Phone Getting Started Updating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen Idle Screen With Softkeys ConfiguredReference Screen Display After Picking Up the Handset Idle Screen with Voicemail Messages Idle Screen After Handset Pickup Key Panel IP Phone Keys Key Descriptions Text Keys Symbol Keys Key Description IP Phone Keys Keypad Key Description Keypad Keys Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call Forward Simplified Options Menu References Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Methods for Customizing Your Phone Available Functions for Softkeys Headings Descriptions StatusOperation Headings Descriptions Basic Settings Select Phone Status Phone StatusPhone Status via IP Phone UI Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Where Example Backup Registrar Line SIP Account Status Used?Status Description Condition Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone Click on Basic Settings-Preferences-Ring Tones Setting Contrast Level Click Save SettingsContrast Level Select Contrast Level Backlight Setting the BacklightSelect Backlight Off If you selected Auto, press the Advanced softkey Select Preferences Select Live Dialpad Live DialpadEnabling/Disabling Live Dialpad Audio Mode Description Option Speaker Audio ModeSet Audio Headset Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Select Preferences Select Time and Date Select Time FormatSet Date and Date Format Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneDaylight Savings Time Select Preferences Select Daylight Savings Set Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Customizing Your Phone Select Screen Language LanguageSpecifying the Language to Use Français French Click on Basic Settings-Preferences-Language SettingsDeutsch German Italiano Italian Nordic Key Uppercase Characters Lowercase Characters Language InputKeypad Input Alphabet Tables English Spanish French Italian German Russian Portguese Select Input Language Configuring Language Input Using the IP Phone UIExample Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need to Click on Operation-User Password Reset a User Password Resetting a User Password Select Restart Phone Click on Operation-Reset Click RestartRestarting your phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Click on Operation-Phone Lock Emergency Description Number Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Multiple Line and Call Appearances Line Keys and Softkeys Softkeys Softkeys Speed Dial Key Function Description NoneDo Not Disturb Busy Lamp Field BLF Directory Key Function Description ServicesCallers List Intercom State Description Softkey Type Default StatesState-Based Softkeys Bottom Keys only Label LAB Key Display Behavior Key 12 displays in softkey position 1 on the phone Softkey Line/Call Appearance Lights Line Key Line Keys and Softkeys Softkeys Configuring a Line Key Expansion Module Keys Speed Dial Prefix Speed Dial KeyKey Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Select Speed Dial Edit and press Select Creating a Speed Dial Using the Speed Dial Edit Option Line Keys and Softkeys Softkeys Click on Operation-Keypad Speed Dial Select Preferences Select Speed Dial Edit Editing Speed Dial Keys Edit the speed dial information as applicable and press Save Editing a Speed Dial on a Softkey or Expansion Module Key Click on Operation-Keypad Speed Dial Do not Disturb DND Key Configuring a DND Key Softkeys Busy Lamp Field BLF Key Global Configuring a BLF Key Through BLF List Key Configuring a BLF List Key Softkeys Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key ACD LED Table Using the ACD Feature on your IP PhoneUsing the ACD Key User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP 100 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 101 102 Model 6757i IP Phone User Guide Services Key Top and Bottom keys are softkeysXML Key Model 6757i IP Phone User Guide 103 Configuring XML Services 104 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 105 Configuring an XML Key 106 Model 6757i IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6757i IP Phone User Guide 107 108 Model 6757i IP Phone User Guide Configuring a Flash KeyFlash Key Model 6757i IP Phone User Guide 109 110 Model 6757i IP Phone User Guide Configuring a Sprecode KeySprecode Key Model 6757i IP Phone User Guide 111 Park/Pickup Keys Click on Operation-Softkeys and XML Configuring Park/Pickup Keys112 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 113 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked Call Last Call Return lcr Key Sylantro Servers only Configuring a Last Call Return Key114 Model 6757i IP Phone User Guide How it works Model 6757i IP Phone User Guide 115 116 Model 6757i IP Phone User Guide Configuring a Call Forward KeyCall Forward Key Model 6757i IP Phone User Guide 117 BLF/Xfer Key Requirements and Functionality BLF/Xfer118 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 119 Configuring a BLF/Xfer Key 120 Model 6757i IP Phone User Guide Speed Dial/Xfer Key Requirements and Functionality Speed Dial/XferModel 6757i IP Phone User Guide 121 122 Model 6757i IP Phone User Guide Configuring a Speed Dial/Xfer Key Model 6757i IP Phone User Guide 123 124 Model 6757i IP Phone User Guide Speed Dial/Conf Model 6757i IP Phone User Guide 125 Configuring a Speed Dial/Conf Key 126 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 127 Services Key 128 Model 6757i IP Phone User Guide Configuring a Services Key Model 6757i IP Phone User Guide 129 Directory Key Configuring a Directory Key130 Model 6757i IP Phone User Guide Directory Key Model 6757i IP Phone User Guide 131 Callers List Key Configuring a Callers List Key132 Model 6757i IP Phone User Guide Callers List Key Model 6757i IP Phone User Guide 133 Intercom Key Intercom Key134 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 135 Configuring an Intercom Key 136 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 137 Configuring a Phone Lock KeyPhone Lock Key 138 Model 6757i IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Model 6757i IP Phone User Guide 139 Configuring a Paging KeyPaging Key Sends the RTP Stream 140 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 141 Using the Paging Key 142 Model 6757i IP Phone User Guide Configuring a None KeyNone Key Model 6757i IP Phone User Guide 143 144 Model 6757i IP Phone User Guide Configuring an Empty KeyEmpty Key Model 6757i IP Phone User Guide 145 146 Model 6757i IP Phone User Guide Deleting a Key Model 6757i IP Phone User Guide 147 Making CallsDialing a Number 148 Model 6757i IP Phone User Guide Using Handsfree SpeakerphonePre-dialing a Number Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset Using the Icom Key Using IntercomIncoming Intercom Features Aastra Web UI Description 150 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 151 Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial List152 Model 6757i IP Phone User Guide Deleting from the Redial List Model 6757i IP Phone User Guide 153 Mute Answering an Incoming Call Receiving Calls154 Model 6757i IP Phone User Guide To answer the call Model 6757i IP Phone User Guide 155 Sending an Incoming Call to Voicemail Placing a Call on Hold Handling Calls156 Model 6757i IP Phone User Guide To place a call on hold Model 6757i IP Phone User Guide 157 When on HoldAutomatic Hold Retrieving a Held Call Transferring Calls Screen that displays when handset is lifted158 Model 6757i IP Phone User Guide Blind Transfer Model 6757i IP Phone User Guide 159 Transfer Key when handset is liftedTo transfer a call to another extension Transferring Two Existing Calls Indication of Transferred Calls 160 Model 6757i IP Phone User Guide Local Conferencing Conferencing CallsModel 6757i IP Phone User Guide 161 Conference Key Using Local Conferencing162 Model 6757i IP Phone User Guide Centralized Conferencing for Sylantro and Broadsoft Servers Model 6757i IP Phone User Guide 163Joining Two Active Calls in a Single Conference 164 Model 6757i IP Phone User Guide Using Centralized Conferencing Model 6757i IP Phone User Guide 165 Setting Up Multiple Conferences for Sylantro Server only Ending a Conference and Transferring Remaining Parties 166 Model 6757i IP Phone User GuideJoining Additional Parties to Active Conferences Model 6757i IP Phone User Guide 167 Ending Calls Managing Calls Accessing Your DirectoryDirectory List 168 Model 6757i IP Phone User Guide Managing the Directory List Sorting Entries and Quick Search FeatureModel 6757i IP Phone User Guide 169 Adding New Entries to the Directory List 170 Model 6757i IP Phone User GuideScreen Directory List Limitations Editing Entries in the Directory List Model 6757i IP Phone User Guide 171 Scrolling Multiple Screens Per Entry 172 Model 6757i IP Phone User Guide Arranging Multiple Screens Model 6757i IP Phone User Guide 173 Deleting Entries from the Directory List 174 Model 6757i IP Phone User Guide Saving Entries to the Directory List Model 6757i IP Phone User Guide 175 Directory Key Redial List Key 176 Model 6757i IP Phone User GuideDirectory Key Callers List Key Downloading the Directory List to Your PC Model 6757i IP Phone User Guide 177 Click on Operation-Directory 178 Model 6757i IP Phone User GuideDownload the Directory List Model 6757i IP Phone User Guide 179 Callers ListCaller’s List Screen Display Display Item Description Callers List Key Handsfree Button Access the Callers List180 Model 6757i IP Phone User Guide Edit Entries in the Callers List Model 6757i IP Phone User Guide 181 Delete Entries from the Callers List 182 Model 6757i IP Phone User Guide Download the Callers List Model 6757i IP Phone User Guide 183Download the Callers List to Your PC 184 Model 6757i IP Phone User Guide Account Configuration DND and Call ForwardingDND Account-Based Configuration Model 6757i IP Phone User Guide 185 Configuring DND 186 Model 6757i IP Phone User Guide Configuring DND Using the Aastra Web UIClick on Basic Settings-Preferences-General Model 6757i IP Phone User Guide 187 Click on Basic Settings-Account ConfigurationUsing DND Modes via the IP Phone UI 188 Model 6757i IP Phone User Guide DND in Account ModeDND in Phone Mode Default Model 6757i IP Phone User Guide 189 DND in Custom Mode 190 Model 6757i IP Phone User Guide Call Forward Account-Based Configuration Model 6757i IP Phone User Guide 191 192 Model 6757i IP Phone User Guide Configuring Cfwd Using the Aastra Web UI Model 6757i IP Phone User Guide 193 Click on Basic Settings-Account Configuration Model 6757i IP Phone User Guide 195 196 Model 6757i IP Phone User Guide Using Cfwd via the IP Phone UICfwd in Account Mode Model 6757i IP Phone User Guide 197 Cfwd Disabled Change the State Change the Number Change the No. Rings Call Forward State ScreenServices198 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 199 Cfwd in Phone Mode 200 Model 6757i IP Phone User Guide Call Forward State Screen Model 6757i IP Phone User Guide 201 202 Model 6757i IP Phone User Guide Cfwd in Custom Mode Model 6757i IP Phone User Guide 203 Number 204 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 205 206 Model 6757i IP Phone User Guide Missed Calls IndicatorAccessing and Clearing Missed Calls Model 6757i IP Phone User Guide 207 Using VoicemailVoicemail Configuring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback Model 6757i IP Phone User Guide 209 Click on Basic Settings-Preferences 210 Model 6757i IP Phone User Guide Configuring Display of Dtmf DigitsDisplay Dtmf Digits Model 6757i IP Phone User Guide 211 212 Model 6757i IP Phone User Guide Configuring Call Waiting TonePlay Call Waiting Tone Model 6757i IP Phone User Guide 213 Configuring Call Waiting Tone PeriodCall Waiting Tone Period 214 Model 6757i IP Phone User Guide Configuring Stuttered Dial ToneStuttered Dial Tone Model 6757i IP Phone User Guide 215 Configuring XML Beep SupportXML Beep Support 216 Model 6757i IP Phone User Guide Configuring Call Hold Reminder During Active CallsCall Hold Reminder During Active Calls Model 6757i IP Phone User Guide 217 Configuring Call Hold ReminderCall Hold Reminder on single hold 218 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 219 Status Scroll DelayConfiguring Status Scroll Delay 220 Model 6757i IP Phone User Guide Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior Model 6757i IP Phone User Guide 221 Configuring Incoming Call Interrupts Dialing 222 Model 6757i IP Phone User Guide Switch UI Focus to Ringing Line Model 6757i IP Phone User Guide 223 Preferred Line and Preferred Line TimeoutPhone Feature Preferred Line Behavior 224 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming Calls Model 6757i IP Phone User Guide 225 Configuring Goodbye Key to Cancel Incoming CallsUsing the Goodbye Key to Cancel Incoming Calls Feature 226 Model 6757i IP Phone User Guide Goodbye Key Cancels Incoming Call is Model 6757i IP Phone User Guide 227 Message Waiting IndicatorConfiguring Message Waiting Indicator 228 Model 6757i IP Phone User Guide Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute Allow Barge Model 6757i IP Phone User Guide 229Auto-Answer/Play Warning Tone 230 Model 6757i IP Phone User Guide Configuring Incoming Intercom Settings Model 6757i IP Phone User Guide 231 Using Redial Key for Last Number Redial Group RTP Paging receives RTP streams 232 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 233 Configuring Group RTP PagingShared Call Appearance SCA Call Bridging Refer to the following example 234 Model 6757i IP Phone User Guide Keys States and LED Behavior Model 6757i IP Phone User Guide 235Line Keys and Idle Screens Softkey Line Keys State Call Line Key Pressed Non-Call Line Key Pressed 236 Model 6757i IP Phone User GuideLine key Phone Behavior Outgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription Model 6757i IP Phone User Guide 237 Autodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing 238 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 239 Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Playing a WAV File On Your Phone Using the Keypad During Active XML Applications240 Model 6757i IP Phone User Guide IP Phone UI Screen During WAV Streaming Options Key Key RedirectionModel 6757i IP Phone User Guide 241 XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing 242 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 243 Hold Feature Enhancement for Broadsoft ServersIP Phone UI when Broadsoft CMS is Enabled Call Diversion Example Diverting Calls from Your Phone Model 6757i IP Phone User Guide 245 Display of Call Destination InformationScreen Caller info Call destination Call diversion Call Destination Information 246 Model 6757i IP Phone User Guide Indication of Terminated Calls For all phones Model 6757i IP Phone User Guide 247 248 Model 6757i IP Phone User Guide Model M670i and M675i Expansion ModulesModel M670i Model M675i Expansion Module keys support the following functions Model 6757i IP Phone User Guide 249 250 Model 6757i IP Phone User Guide Using the Expansion ModulesM670i Expansion Module M675i Expansion Module 2 Screen Model 6757i IP Phone User Guide 2511 Screen Press-and-Hold to Create a Speed Dial Key 252 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 253 Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? 254 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide 255 Why does my phone display Bad Encrypted Config? How do I restart the IP phone? 256 Model 6757i IP Phone User Guide How do I lock my phone? Model 6757i IP Phone User Guide 257 258 Model 6757i IP Phone User Guide Warranty Repair Services Limited WarrantyModel 6757i IP Phone User Guide 259 Exclusions 260 Model 6757i IP Phone User Guide After Warranty Service Time Zone Name Time Zone Code Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table NST Time SGT Model 6757i IP Phone User Guide Index-1 Index Index-2 Model 6757i IP Phone User Guide Model 6757i IP Phone User Guide Index-3 Index-4 Model 6757i IP Phone User Guide Disclaimer