Aastra Telecom 6757I manual Incoming Call Interrupts Dialing, Model 6757i IP Phone User Guide

Additional Features

Incoming Call Interrupts Dialing

The 6757i has a feature you can enable or disable called "Incoming Call Interrupts Dialing". This feature is disabled by default. If you are dialing out on your phone, and you receive an incoming call at the same time, the incoming call goes to an available line and the LED blinks to let you know where the call was placed by the phone. If there is no line available to take the call, a busy signal is sent to the caller. The LCD continues to display the number you were dialing.

If “Incoming Call Interrupts Dialing” is enabled, the incoming call interrupts your dialing sequence and displays to the phone’s LCD for you to answer. You have a choice to ignore the incoming call. If you choose to answer the incoming call, you can answer the call, finish the call, and then hang up. You can still go back to the original outgoing call and finish dialing out.

You can enable or disable this parameter in the Aastra Web UI at the path Basic

Settings->Preferences->General.

Notes:

1. On a 6757i, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key.

2.If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.

Transfer/Conference Call Behavior

If you are dialing the phone to transfer or conference a call, and your phone receives an incoming call, your dialing is never interrupted (regardless of whether the “Incoming Call Interrupts Dialing” is enabled or disabled). For Transfer and Conference, the incoming calls always go to an available line (other than the one you are using for dialing) and the incoming call’s line LED blinks. The LCD still displays your dialing screen.

Intercom Behavior

If “Incoming Call Interrupts Dialing” is enabled and you are dialing an outgoing Intercom call, the enabled interrupt setting takes precedence over an enabled “Allow Barge In” setting. The incoming call interrupts your dialing on an outgoing intercom call. On an incoming intercom call, the enabled “Allow Barge In” and “Auto-Answer” occurs while you are dialing to transfer or conference the call. However, the incoming call goes to an available idle line, and the LED blinks while you are dialing the second half of the conference or transfer.

If “Incoming Call Interrupts Dialing” is disabled, an incoming intercom goes to an available idle line and the LED blinks for that line. The phone answers the call under all conditions.

220 Model 6757i IP Phone User Guide