
Refer to the following example.
Phone A calls the SCA number and all the phones in the SCA enironment
ring. | Phone A |
Phone 1
Phone 2
SCA Environment
Phone 3
SCA phone 1 answers. When 2 and 3 pickup, 1 can hangup.
SCA phone 2 joins by pressing SCA line. When phone 1 hangs up, 2 is still connected. Phone 2 can press the line key to
put SCA call on hold leaving 3 still connected to 1.
SCA phone 3 joins by pressing SCA line. When phone 1 hangs up, 3 is still connected. Phone 3 can press the line key to
Additional Features
Note: A user can place a call on hold while in an SCA bridged call, by pressing the SCA line key.
put SCA call on hold leaving 2 still connected to 1.
Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key. Phone 2 and 3 display the call they are bridging into on the LCD of the phones. Existing SCA parties in a bridge or
Note: Your Administrator must enable/disable the beep on the
If a phone is configured for SCA bridging and it attempts to join a call, but the account on the server does not have this functionality enabled, an error message displays to the LCD on the phone.
The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/disable this feature if required. Contact your System Administrator for more information.
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