10.2 | Examples of Use | 101 |
10.2.1 | Executive/Secretary Team | 101 |
10.2.2 | 103 | |
10.2.3 | Unified Team | 104 |
10.2.4 | Toggle Team | 105 |
11. | Call Queue | 108 |
11.1 | Introduction | 108 |
11.1.1 | Activation of Queues | 109 |
11.1.2 | Call Forwarding | 109 |
11.1.3 | Pickup | 110 |
11.1.4 | Hunt Groups | 110 |
11.2 | Examples of Use | 110 |
11.2.1 | Enquiry Station for an Operator with Two System Telephones . . . | 110 |
11.2.2 | Group of Three Enquiry Stations | 112 |
12. | 114 | |
12.1 | Configuring the | 115 |
12.1.1 | Activating the | 115 |
12.1.2 | Configuring and Managing Companies | 116 |
12.1.3 | Assigning Users | 116 |
12.1.4 | Assigning a Bundle/SIP Trunk | 117 |
12.1.5 | Allocating Routing Codes | 117 |
12.1.6 | Configuring the Company Exchange | 118 |
12.2 | Working with the | 118 |
12.2.1 | Company Telephone Book | 118 |
12.2.2 | Making Calls Between Companies | 119 |
12.2.3 | Billing Charges per Company | 119 |
13. | Configuring the PC Software | 120 |
13.1 | Setting up TAPI | 120 |
13.2 | Browser for OpenCTI and OpenHotel | 122 |
13.3 | Setting up Video Telephony | 123 |
13.4 | Address Queries using LDAP | 123 |
4