
10.2  | Examples of Use  | 101  | 
10.2.1  | Executive/Secretary Team  | 101  | 
10.2.2  | 103  | |
10.2.3  | Unified Team  | 104  | 
10.2.4  | Toggle Team  | 105  | 
11.  | Call Queue  | 108 | 
11.1  | Introduction  | 108  | 
11.1.1  | Activation of Queues  | 109  | 
11.1.2  | Call Forwarding  | 109  | 
11.1.3  | Pickup  | 110  | 
11.1.4  | Hunt Groups  | 110  | 
11.2  | Examples of Use  | 110  | 
11.2.1  | Enquiry Station for an Operator with Two System Telephones . . .  | 110  | 
11.2.2  | Group of Three Enquiry Stations  | 112  | 
12.  | 114 | |
12.1  | Configuring the   | 115  | 
12.1.1  | Activating the   | 115  | 
12.1.2  | Configuring and Managing Companies  | 116  | 
12.1.3  | Assigning Users  | 116  | 
12.1.4  | Assigning a Bundle/SIP Trunk  | 117  | 
12.1.5  | Allocating Routing Codes  | 117  | 
12.1.6  | Configuring the Company Exchange  | 118  | 
12.2  | Working with the   | 118  | 
12.2.1  | Company Telephone Book  | 118  | 
12.2.2  | Making Calls Between Companies  | 119  | 
12.2.3  | Billing Charges per Company  | 119  | 
13.  | Configuring the PC Software  | 120 | 
13.1  | Setting up TAPI  | 120  | 
13.2  | Browser for OpenCTI and OpenHotel  | 122  | 
13.3  | Setting up Video Telephony  | 123  | 
13.4  | Address Queries using LDAP  | 123  | 
4