Panel Fails to Charge in MVP-WDS | AMX MVP-8400i manual

Appendix C: Troubleshooting

Panel Fails to Charge in MVP-WDS

Should the panel fail, either the unit has no display or fails to boot passed the AMX logo, or does not charge in the MVP-WDS follow these steps:

1.One person must hold down the blue button on the front of the docking station.

2.While the button is held down, another person must pull the power to the docking station.

3.Reconnect the power.

MVP-8400i Modero Viewpoint Wireless Touch Panels	185

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AMX MVP-8400i manual Panel Fails to Charge in MVP-WDS

Contents

MVP-8400i AMX Limited Warranty and Disclaimer FCC Information Page Table of Contents Upgrading MVP Firmware Programming 101 Panel Calibration 159 181 Page MVP-8400i Touch Panel Overview MVP-8400i Specifications FG5965-04 Specifications Memory factory default Power ModesBattery Duration Per battery FG2255-07 Included AccessoriesCertifications Other AMX Equipment Power Voltage Installing MVP-BP BatteriesMVP-BP Specifications MVP-BP Specifications If you are only using one battery, use Battery Slot #1 Compact Flash Card Security Installing the NXA-CFSP Compact Flash CardAccessing the MVP’s Internal Components Optional Compact Flash Upgrades Installing the Compact Flash Upgrade Card Removing the Installed Card Care When Handling the Card Page 802.11b Wireless Interface Card Specifications802.11b Wireless Interface Card Specifications NXA-WC80211GCF 802.11g Wireless Interface Card NXA-WC80211GCF Specifications RF Frequency Ranges Wireless LAN SecurityRadio Technology Receiver Sensitivity Firmware Requirements Installing the 802.11g Card and AntennaAccess the MVP’s Internal Components Preparing the MVP’s Rear Housing Installing the Mounting Template Installing the NXA-WC80211GCF Closing and Securing the MVP Enclosure Outer housing latch attachment locations Wireless Interface Cards Accessing the Setup and Protected Setup Pages Modero Setup and System Settings Wireless Settings Page Wireless Access Overview Setting the Panel’s Device NumberHot Swapping Configuring a Wireless Network Access Configure the Panel’s Wireless IP SettingsWireless communication using a Dhcp Address Using the Site Survey tool Wireless communication using a Static IP Address Site Survey Configure the Card’s Wireless Security Settings MVP connection IP info Wireless Card security settings Required Information Automatically set Ssid Select Wireless Settings Manually set Ssid Locate the Wireless Security section FIG These WEP Key identifier values must match for both devices WEP Key # Keyboard Select System Settings Choose a Master Connection Mode System Settings page USB Connection USB driver installation popup window Configure a Virtual NetLinx Master using NetLinx Studio Assigning Communication Settings for a Virtual Master Connection Modes Mode Description ProceduresEthernet Master Connection to a Virtual Master via Ethernet Configuring Communications Ethernet G4 Web Control Using G4 Web Control to Interact with a G4 Panel Configuring Communications Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Configuring Communications Upgrading MVP Firmware Configure the panel for a USB Connection Type Upgrading the Modero Firmware via the USB portPrepare Studio for communication via the USB port Default Modero panel value is Confirm and Upgrade the firmware via the USB port Using USB for a Virtual Master transfer Prepare the Docking Station for firmware transfer via USB Upgrading the Docking Station Firmware via USB Batteries Upgrade the Docking Station firmware via USB Device and System values Upgrading MVP Firmware Navigation Buttons Setup Pages Connection Status Setup PagesSetup Display Timeout Panel Brightness TimeoutInformation Inactivity Page Flip Project Information Project Information IR User Def 2 Port AMX IR 38K PortAMX IR 455K Port IR User Def 1 Port Panel Information Panel Information Time & Date Setup Date Display fields Time & Date SetupTime Date Refresh/Set Time Display fields Volume VolumeMaster Volume Supported WAV Sample Rates WAV files Supported sample rates Panel Shutdown BatteriesBatteries Limit Battery Status Low Battery Warning Device Number Protected Setup PagesProtected Setup Navigation Buttons Options Protected Setup Navigation ButtonsSystem Recovery Reboot Panel G4 Web Control Protected Setup Navigation Buttons G4 Web Control Settings G4 Web Control TimeoutG4 Web Control Calibration Calibration Wireless Settings Wireless SettingsIP Settings Network Name Ssid WAP names Access Point MACWireless Security Address RF Link Info Site Survey Wireless Security Wireless Security Support802.11g Wi-Fi CF card Open Clear Text Settings Open Clear Text SettingsSave/Cancel Static WEP Settings Static WEP SettingsWEP 64 / WEP WEP Keys Default KeyAuthentication Generate Passphrase Wireless Settings page WPA-PSK Settings WPA-PSK Settings EAP-LEAP Settings WPA-PSK SettingsPassword/Pass Phrase EAP-LEAP Settings PasswordIdentity EAP-LEAP sample Cisco System Security EAP-FAST Settings Provisioning EAP-FAST SettingsAnonymous Identity Automatic PAC EAP-PEAP Settings Been DisabledPAC File Location Peap Version EAP-PEAP SettingsInner Authentication Type Certificate Authority EAP-TTLS Settings EAP-TTLS SettingsSsid Service Set Identifier MSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS Settings Client Certificate Client certificate configurationClient Certificate Configuration Private Key password Certificate Type Possible File Extensions Configuration Field Name Certificate File Type SupportedCertificates and their Extensions Certificate Types Supported by the Modero Firmware System Settings System Settings Page ElementsMaster Connection Ethernet Only disabled when USB is selected Other Settings menu Other Settings Image Caching Image Caching Clear Cache Image Cache SettingsEnable Image Caching Page Elements Checking image cache status Setting the image cachePassword Setup Clearing the image cache User Access SIP SettingsPassword Setup Panel Password SIP Settings Panel Logs Tools Panel Logs Checking the Panel Connection LogsRefreshing the Panel Connections Log Clearing the Panel Connections Log Panel Statistics Panel Statistics Checking the Panel Statistics Refreshing the Panel StatisticsClearing the Panel Statistics Connection Utility Connection Utility Using the Connection Utility @APG CommandsCommands Button Assignments @PHE @CPG@DPG @PDR @PPG @PHT@PPA @PPF @PPT @PPK@PPM @PPN @PST @PPX@PSE @PSP Ppof PpogPpon Index No Name Red Green Blue Programming NumbersRGB triplets and names for basic 88 colors RGB Values for all 88 Basic Colors 108 MVP-8400i Modero Viewpoint Wireless Touch Panels Default Font Styles and ID Numbers Font styles and ID numbersFont ID Font type Size Border styles Border styles and Programming numbersBorder Styles and Programming Numbers TPD4 Border Styles by Name MVP-8400i Modero Viewpoint Wireless Touch Panels 111 ANI Button CommandsButton Commands Sendcommand Panel,ANI-500,1,25,100 APF BATBAU BCB BCFBCT Entry is required BDOBFB BIM BMC BLN BMF-vt addr range,button states range,data BMF Cont BNC BMIBML BMP BOP BNNBNP BNT BOR BOSBPP BSO BRDBSF BSM BVP BSPBVL BVN DPF BWWCPF DLD FON GDIGIV GRU GLHGLL GRD GSN ICOIRM JSI JSB SHO JSTMBT MDC TEC TEFTXT MVP Strings to Master MVP Panel Lock Passcode commandsMVP Panel Lock Passcode Commands Miscellaneous MVP Strings back to the Master LPS Text Effects NamesText Effects LPR Defineevent Button Query Commands ?BCB Button Query CommandsSend Command Panel,?BCB-529,1 Custom Event Fields ?BCT ?BCF ?BOP ?BMP ?BWW ?BRD ?ICO ?FON ?JSI ?JSB ?TEC ?JST ?TEF-vt addr range,button states range Send Command Panel,?TEF-529,1Send Command Panel,?TXT-529,1 ?TEF Panel Runtime Operations Panel Runtime Operation Commands Brit @AKP@AKR Beep @PKP Setup@EKP Pkeyp @SWK @SOU@SSL @SST Wake TpageonTpageoff @VKB KPS Input CommandsInput Commands CAL MPS TPSVKS Embedded codes Embedded CodesDecimal numbers Hexidecimal values Virtual keystroke Panel Setup Commands Panel Setup Commands ICM-SPEAKERLEVEL CfsmCEX ICM-MUTEMIC PWD ICM-MICLEVELMUT @PWD Dynamic Image Commands Dynamic Image Commands RAF-resource name,data Panel Intercom Commands Panel Intercom Commands SIP Commands SIP Commands PHN-ANSWER PHN-PRIVACYPHN-REDIAL Transferred ?PHN-PRIVACY PHN-DTMFPHN-HANGUP PHN-HOLD Calibrating the MVP Panels Panel Calibration Touch Panel Calibration Screens Testing your Calibration If Calibration Is Not Working Page Example Text Formatting Codes for Bargraphs/JoysticksBargraph Text Code Inputs Formatting Code Operations Character Masking Rule Text Area Input MaskingInput mask character types Character Types Input mask literals Input mask rangesInput mask next field characters Input mask operations Input mask output examples Output ExamplesCommon Name Input Mask Sequence Panel Information URL ResourcesSpecial escape sequences Escape SequencesPage Overview of Wireless Technology Appendix B Wireless Technology 802.1x Terminology Tkip WPA2 Method Credential Type Authentication Pros Cons EAP AuthenticationEAP characteristics EAP Method Characteristics LAN EAP communication overview Configuring your G4 Touch Panel for USB Communication Setup the Panel and PC for USB CommunicationAMX Certificate Upload Utility Confirm the Installation of the USB Driver on the PC How to Upload a Certificate File 178 MVP-8400i Modero Viewpoint Wireless Touch Panels Appendix C Troubleshooting USB Properties windows Windows Device Manager Checking AMX Usblan device connections via NetLinx Studio Panel Not in Listed As a Connected Device USB Driver Connection Status Panel Doesn’t Respond To TouchesBatteries Will Not Hold Or Take a Charge NetLinx Studio Only Detects One Of My Connected Masters Modero Panel Isn’t Appearing In The Online Tree TabMVP Can’t Obtain a Dhcp Address My WEP Doesn’t Seem To Be Working Only One Modero Panel In My System Shows Up Panel Fails to Charge in MVP-WDS Page Page It’s Your World Take Control