AMX MVP-8400i specification

Appendix C: Troubleshooting

MVP-8400i Modero Viewpoint Wireless Touch Panels

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AMX MVP-8400i manual

Contents

MVP-8400i AMX Limited Warranty and Disclaimer FCC Information Page Table of Contents Upgrading MVP Firmware Programming 101 Panel Calibration 159 181 Page MVP-8400i Touch Panel Overview MVP-8400i Specifications FG5965-04 Specifications Battery Duration Power ModesPer battery Memory factory default Certifications Included AccessoriesOther AMX Equipment FG2255-07 MVP-BP Specifications Installing MVP-BP BatteriesMVP-BP Specifications Power Voltage If you are only using one battery, use Battery Slot #1 Accessing the MVP’s Internal Components Installing the NXA-CFSP Compact Flash CardOptional Compact Flash Upgrades Compact Flash Card Security Installing the Compact Flash Upgrade Card Removing the Installed Card Care When Handling the Card Page 802.11b Wireless Interface Card Specifications 802.11b Wireless Interface CardSpecifications NXA-WC80211GCF 802.11g Wireless Interface Card NXA-WC80211GCF Specifications Radio Technology Wireless LAN SecurityReceiver Sensitivity RF Frequency Ranges Access the MVP’s Internal Components Installing the 802.11g Card and AntennaPreparing the MVP’s Rear Housing Firmware Requirements Installing the Mounting Template Installing the NXA-WC80211GCF Closing and Securing the MVP Enclosure Outer housing latch attachment locations Wireless Interface Cards Accessing the Setup and Protected Setup Pages Modero Setup and System Settings Hot Swapping Wireless Settings Page Wireless Access OverviewSetting the Panel’s Device Number Wireless communication using a Dhcp Address Configuring a Wireless Network AccessConfigure the Panel’s Wireless IP Settings Using the Site Survey tool Wireless communication using a Static IP Address Site Survey Configure the Card’s Wireless Security Settings MVP connection IP info Wireless Card security settings Required Information Automatically set Ssid Select Wireless Settings Manually set Ssid Locate the Wireless Security section FIG These WEP Key identifier values must match for both devices WEP Key # Keyboard Select System Settings Choose a Master Connection Mode System Settings page USB Connection USB driver installation popup window Configure a Virtual NetLinx Master using NetLinx Studio Assigning Communication Settings for a Virtual Master Ethernet Mode Description ProceduresMaster Connection to a Virtual Master via Ethernet Connection Modes Configuring Communications Ethernet G4 Web Control Using G4 Web Control to Interact with a G4 Panel Configuring Communications Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Configuring Communications Upgrading MVP Firmware Prepare Studio for communication via the USB port Configure the panel for a USB Connection TypeUpgrading the Modero Firmware via the USB port Default Modero panel value is Confirm and Upgrade the firmware via the USB port Using USB for a Virtual Master transfer Prepare the Docking Station for firmware transfer via USB Upgrading the Docking Station Firmware via USB Batteries Upgrade the Docking Station firmware via USB Device and System values Upgrading MVP Firmware Navigation Buttons Setup Pages Setup Setup PagesDisplay Timeout Connection Status Information TimeoutInactivity Page Flip Panel Brightness Project Information Project Information AMX IR 455K Port AMX IR 38K PortIR User Def 1 Port IR User Def 2 Port Panel Information Panel Information Time & Date Setup Time Date Refresh/Set Time & Date SetupTime Display fields Date Display fields Master Volume VolumeVolume Supported WAV Sample Rates WAV files Supported sample rates Batteries BatteriesLimit Panel Shutdown Battery Status Low Battery Warning Protected Setup Protected Setup PagesNavigation Buttons Device Number System Recovery Protected Setup Navigation ButtonsReboot Panel Options G4 Web Control Protected Setup Navigation Buttons G4 Web Control G4 Web Control SettingsG4 Web Control Timeout Calibration Calibration IP Settings Wireless SettingsWireless Settings Wireless Security Access Point MACAddress Network Name Ssid WAP names RF Link Info Site Survey 802.11g Wi-Fi CF card Wireless SecurityWireless Security Support Save/Cancel Open Clear Text SettingsOpen Clear Text Settings WEP 64 / WEP Static WEP SettingsStatic WEP Settings Authentication Default KeyGenerate Passphrase WEP Keys Wireless Settings page WPA-PSK Settings WPA-PSK Settings Password/Pass Phrase EAP-LEAP SettingsWPA-PSK Settings Identity EAP-LEAP SettingsPassword EAP-LEAP sample Cisco System Security EAP-FAST Settings Anonymous Identity EAP-FAST SettingsAutomatic PAC Provisioning PAC File Location EAP-PEAP SettingsBeen Disabled Inner Authentication Type EAP-PEAP SettingsCertificate Authority Peap Version Ssid Service Set Identifier EAP-TTLS SettingsEAP-TTLS Settings MSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS Settings Client Certificate Configuration Client certificate configurationPrivate Key password Client Certificate Certificates and their Extensions Configuration Field Name Certificate File Type SupportedCertificate Types Supported by the Modero Firmware Certificate Type Possible File Extensions Master Connection System SettingsSystem Settings Page Elements Ethernet Only disabled when USB is selected Other Settings menu Other Settings Image Caching Image Caching Enable Image Cache SettingsImage Caching Page Elements Clear Cache Password Setup Setting the image cacheClearing the image cache Checking image cache status Password Setup SIP SettingsPanel Password User Access SIP Settings Panel Logs Tools Refreshing the Panel Connections Log Checking the Panel Connection LogsClearing the Panel Connections Log Panel Logs Panel Statistics Panel Statistics Clearing the Panel Statistics Checking the Panel StatisticsRefreshing the Panel Statistics Connection Utility Connection Utility Using the Connection Utility Commands CommandsButton Assignments @APG @DPG @CPG@PDR @PHE @PPA @PHT@PPF @PPG @PPM @PPK@PPN @PPT @PSE @PPX@PSP @PST Ppon PpofPpog RGB triplets and names for basic 88 colors Programming NumbersRGB Values for all 88 Basic Colors Index No Name Red Green Blue 108 MVP-8400i Modero Viewpoint Wireless Touch Panels Font ID Font type Size Default Font Styles and ID NumbersFont styles and ID numbers Border Styles and Programming Numbers Border styles and Programming numbersTPD4 Border Styles by Name Border styles MVP-8400i Modero Viewpoint Wireless Touch Panels 111 Button Commands Button CommandsSendcommand Panel,ANI-500,1,25,100 ANI BAU APFBAT BCT BCBBCF BFB BDOBIM Entry is required BMC BLN BMF-vt addr range,button states range,data BMF Cont BML BMIBMP BNC BNP BNNBNT BOP BPP BORBOS BSF BRDBSM BSO BVL BSPBVN BVP CPF BWWDLD DPF GIV FONGDI GLL GLHGRD GRU IRM GSNICO JSI JSB MBT JSTMDC SHO TXT TECTEF MVP Panel Lock Passcode Commands MVP Panel Lock Passcode commandsMiscellaneous MVP Strings back to the Master MVP Strings to Master Text Effects Text Effects NamesLPR LPS Defineevent Button Query Commands Send Command Panel,?BCB-529,1 Button Query CommandsCustom Event Fields ?BCB ?BCT ?BCF ?BOP ?BMP ?BWW ?BRD ?ICO ?FON ?JSI ?JSB ?TEC ?JST Send Command Panel,?TXT-529,1 Send Command Panel,?TEF-529,1?TEF ?TEF-vt addr range,button states range Panel Runtime Operations Panel Runtime Operation Commands @AKR @AKPBeep Brit @EKP SetupPkeyp @PKP @SSL @SOU@SST @SWK Tpageoff Tpageon@VKB Wake Input Commands Input CommandsCAL KPS VKS MPSTPS Decimal numbers Hexidecimal values Virtual keystroke Embedded codesEmbedded Codes Panel Setup Commands Panel Setup Commands CEX CfsmICM-MUTEMIC ICM-SPEAKERLEVEL MUT ICM-MICLEVEL@PWD PWD Dynamic Image Commands Dynamic Image Commands RAF-resource name,data Panel Intercom Commands Panel Intercom Commands SIP Commands SIP Commands PHN-REDIAL PHN-PRIVACYTransferred PHN-ANSWER PHN-HANGUP PHN-DTMFPHN-HOLD ?PHN-PRIVACY Calibrating the MVP Panels Panel Calibration Touch Panel Calibration Screens Testing your Calibration If Calibration Is Not Working Page Bargraph Text Code Inputs Text Formatting Codes for Bargraphs/JoysticksFormatting Code Operations Example Input mask character types Text Area Input MaskingCharacter Types Character Masking Rule Input mask next field characters Input mask rangesInput mask operations Input mask literals Common Name Input Mask Input mask output examplesOutput Examples Special escape sequences URL ResourcesEscape Sequences Sequence Panel InformationPage Overview of Wireless Technology Appendix B Wireless Technology 802.1x Terminology Tkip WPA2 EAP characteristics EAP AuthenticationEAP Method Characteristics Method Credential Type Authentication Pros Cons LAN EAP communication overview AMX Certificate Upload Utility Configuring your G4 Touch Panel for USB CommunicationSetup the Panel and PC for USB Communication Confirm the Installation of the USB Driver on the PC How to Upload a Certificate File 178 MVP-8400i Modero Viewpoint Wireless Touch Panels Appendix C Troubleshooting USB Properties windows Windows Device Manager Checking AMX Usblan device connections via NetLinx Studio Panel Not in Listed As a Connected Device USB Driver Batteries Will Not Hold Or Take a Charge Connection StatusPanel Doesn’t Respond To Touches MVP Can’t Obtain a Dhcp Address Modero Panel Isn’t Appearing In The Online Tree TabMy WEP Doesn’t Seem To Be Working NetLinx Studio Only Detects One Of My Connected Masters Only One Modero Panel In My System Shows Up Panel Fails to Charge in MVP-WDS Page Page It’s Your World Take Control