AMX MVP-8400i instruction

Appendix C: Troubleshooting

186	MVP-8400i Modero Viewpoint Wireless Touch Panels

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AMX MVP-8400i manual

Contents

MVP-8400i AMX Limited Warranty and Disclaimer FCC Information Page Table of Contents Upgrading MVP Firmware Programming 101 Panel Calibration 159 181 Page Overview MVP-8400i Touch Panel Specifications MVP-8400i Specifications FG5965-04 Power Modes Battery DurationPer battery Memory factory default Included Accessories CertificationsOther AMX Equipment FG2255-07 Installing MVP-BP Batteries MVP-BP SpecificationsMVP-BP Specifications Power Voltage If you are only using one battery, use Battery Slot #1 Installing the NXA-CFSP Compact Flash Card Accessing the MVP’s Internal ComponentsOptional Compact Flash Upgrades Compact Flash Card Security Removing the Installed Card Installing the Compact Flash Upgrade Card Care When Handling the Card Page Specifications 802.11b Wireless Interface Card802.11b Wireless Interface Card Specifications NXA-WC80211GCF 802.11g Wireless Interface Card NXA-WC80211GCF Specifications Wireless LAN Security Radio TechnologyReceiver Sensitivity RF Frequency Ranges Installing the 802.11g Card and Antenna Access the MVP’s Internal ComponentsPreparing the MVP’s Rear Housing Firmware Requirements Installing the NXA-WC80211GCF Installing the Mounting Template Outer housing latch attachment locations Closing and Securing the MVP Enclosure Wireless Interface Cards Modero Setup and System Settings Accessing the Setup and Protected Setup Pages Setting the Panel’s Device Number Wireless Settings Page Wireless Access OverviewHot Swapping Configure the Panel’s Wireless IP Settings Configuring a Wireless Network AccessWireless communication using a Dhcp Address Wireless communication using a Static IP Address Using the Site Survey tool Site Survey Configure the Card’s Wireless Security Settings MVP connection IP info Wireless Card security settings Required Information Select Wireless Settings Automatically set Ssid Locate the Wireless Security section FIG Manually set Ssid These WEP Key identifier values must match for both devices WEP Key # Keyboard Choose a Master Connection Mode Select System Settings System Settings page USB Connection Configure a Virtual NetLinx Master using NetLinx Studio USB driver installation popup window Assigning Communication Settings for a Virtual Master Mode Description Procedures EthernetMaster Connection to a Virtual Master via Ethernet Connection Modes Configuring Communications Ethernet Using G4 Web Control to Interact with a G4 Panel G4 Web Control Configuring Communications Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Configuring Communications Upgrading MVP Firmware Upgrading the Modero Firmware via the USB port Configure the panel for a USB Connection TypePrepare Studio for communication via the USB port Confirm and Upgrade the firmware via the USB port Default Modero panel value is Using USB for a Virtual Master transfer Upgrading the Docking Station Firmware via USB Prepare the Docking Station for firmware transfer via USB Upgrade the Docking Station firmware via USB Batteries Device and System values Upgrading MVP Firmware Setup Pages Navigation Buttons Setup Pages SetupDisplay Timeout Connection Status Timeout InformationInactivity Page Flip Panel Brightness Project Information Project Information AMX IR 38K Port AMX IR 455K PortIR User Def 1 Port IR User Def 2 Port Panel Information Panel Information Time & Date Setup Time & Date Setup Time Date Refresh/SetTime Display fields Date Display fields Volume VolumeMaster Volume WAV files Supported sample rates Supported WAV Sample Rates Batteries BatteriesLimit Panel Shutdown Low Battery Warning Battery Status Protected Setup Pages Protected SetupNavigation Buttons Device Number Protected Setup Navigation Buttons System RecoveryReboot Panel Options Protected Setup Navigation Buttons G4 Web Control G4 Web Control Timeout G4 Web Control SettingsG4 Web Control Calibration Calibration Wireless Settings Wireless SettingsIP Settings Access Point MAC Wireless SecurityAddress Network Name Ssid WAP names Site Survey RF Link Info Wireless Security Support Wireless Security802.11g Wi-Fi CF card Open Clear Text Settings Open Clear Text SettingsSave/Cancel Static WEP Settings Static WEP SettingsWEP 64 / WEP Default Key AuthenticationGenerate Passphrase WEP Keys WPA-PSK Settings Wireless Settings page WPA-PSK Settings WPA-PSK Settings EAP-LEAP SettingsPassword/Pass Phrase Password EAP-LEAP SettingsIdentity EAP-FAST Settings EAP-LEAP sample Cisco System Security EAP-FAST Settings Anonymous IdentityAutomatic PAC Provisioning Been Disabled EAP-PEAP SettingsPAC File Location EAP-PEAP Settings Inner Authentication TypeCertificate Authority Peap Version EAP-TTLS Settings EAP-TTLS SettingsSsid Service Set Identifier MSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS Settings Client certificate configuration Client Certificate ConfigurationPrivate Key password Client Certificate Configuration Field Name Certificate File Type Supported Certificates and their ExtensionsCertificate Types Supported by the Modero Firmware Certificate Type Possible File Extensions System Settings Page Elements System SettingsMaster Connection Ethernet Only disabled when USB is selected Other Settings Other Settings menu Image Caching Image Caching Image Cache Settings EnableImage Caching Page Elements Clear Cache Setting the image cache Password SetupClearing the image cache Checking image cache status SIP Settings Password SetupPanel Password User Access SIP Settings Tools Panel Logs Checking the Panel Connection Logs Refreshing the Panel Connections LogClearing the Panel Connections Log Panel Logs Panel Statistics Panel Statistics Refreshing the Panel Statistics Checking the Panel StatisticsClearing the Panel Statistics Connection Utility Connection Utility Using the Connection Utility Commands CommandsButton Assignments @APG @CPG @DPG@PDR @PHE @PHT @PPA@PPF @PPG @PPK @PPM@PPN @PPT @PPX @PSE@PSP @PST Ppog PpofPpon Programming Numbers RGB triplets and names for basic 88 colorsRGB Values for all 88 Basic Colors Index No Name Red Green Blue 108 MVP-8400i Modero Viewpoint Wireless Touch Panels Font styles and ID numbers Default Font Styles and ID NumbersFont ID Font type Size Border styles and Programming numbers Border Styles and Programming NumbersTPD4 Border Styles by Name Border styles MVP-8400i Modero Viewpoint Wireless Touch Panels 111 Button Commands Button CommandsSendcommand Panel,ANI-500,1,25,100 ANI BAT APFBAU BCF BCBBCT BDO BFBBIM Entry is required BLN BMC BMF BMF-vt addr range,button states range,data Cont BMI BMLBMP BNC BNN BNPBNT BOP BOS BORBPP BRD BSFBSM BSO BSP BVLBVN BVP BWW CPFDLD DPF GDI FONGIV GLH GLLGRD GRU ICO GSNIRM JSB JSI JST MBTMDC SHO TEF TECTXT MVP Panel Lock Passcode commands MVP Panel Lock Passcode CommandsMiscellaneous MVP Strings back to the Master MVP Strings to Master Text Effects Names Text EffectsLPR LPS Button Query Commands Defineevent Button Query Commands Send Command Panel,?BCB-529,1Custom Event Fields ?BCB ?BCF ?BCT ?BMP ?BOP ?BRD ?BWW ?FON ?ICO ?JSB ?JSI ?JST ?TEC Send Command Panel,?TEF-529,1 Send Command Panel,?TXT-529,1?TEF ?TEF-vt addr range,button states range Panel Runtime Operation Commands Panel Runtime Operations @AKP @AKRBeep Brit Setup @EKPPkeyp @PKP @SOU @SSL@SST @SWK Tpageon Tpageoff@VKB Wake Input Commands Input CommandsCAL KPS TPS MPSVKS Embedded Codes Embedded codesDecimal numbers Hexidecimal values Virtual keystroke Panel Setup Commands Panel Setup Commands Cfsm CEXICM-MUTEMIC ICM-SPEAKERLEVEL ICM-MICLEVEL MUT@PWD PWD Dynamic Image Commands Dynamic Image Commands RAF-resource name,data Panel Intercom Commands Panel Intercom Commands SIP Commands SIP Commands PHN-PRIVACY PHN-REDIALTransferred PHN-ANSWER PHN-DTMF PHN-HANGUPPHN-HOLD ?PHN-PRIVACY Panel Calibration Calibrating the MVP Panels Testing your Calibration Touch Panel Calibration Screens If Calibration Is Not Working Page Text Formatting Codes for Bargraphs/Joysticks Bargraph Text Code InputsFormatting Code Operations Example Text Area Input Masking Input mask character typesCharacter Types Character Masking Rule Input mask ranges Input mask next field charactersInput mask operations Input mask literals Output Examples Input mask output examplesCommon Name Input Mask URL Resources Special escape sequencesEscape Sequences Sequence Panel InformationPage Appendix B Wireless Technology Overview of Wireless Technology Terminology 802.1x Tkip WPA2 EAP Authentication EAP characteristicsEAP Method Characteristics Method Credential Type Authentication Pros Cons EAP communication overview LAN Setup the Panel and PC for USB Communication Configuring your G4 Touch Panel for USB CommunicationAMX Certificate Upload Utility Confirm the Installation of the USB Driver on the PC How to Upload a Certificate File 178 MVP-8400i Modero Viewpoint Wireless Touch Panels Appendix C Troubleshooting Checking AMX Usblan device connections via NetLinx Studio USB Properties windows Windows Device Manager USB Driver Panel Not in Listed As a Connected Device Panel Doesn’t Respond To Touches Connection StatusBatteries Will Not Hold Or Take a Charge Modero Panel Isn’t Appearing In The Online Tree Tab MVP Can’t Obtain a Dhcp AddressMy WEP Doesn’t Seem To Be Working NetLinx Studio Only Detects One Of My Connected Masters Only One Modero Panel In My System Shows Up Panel Fails to Charge in MVP-WDS Page Page It’s Your World Take Control