Avaya 38HBK00001SCM manual Map Network Drive, Sharing INDeX CCM

PC Configuration Client PC Setup (Windows NT – Workstation)

Map Network Drive

Sharing INDeX CCM

1.From the Windows NT desktop, click (using the right mouse button) Network Neighborhood and select Map Network Drive.

2.Select a Map Drive (e.g. E:), in the Path Type \\ARCHIVERSQL\C, ensuring Reconnect at logon is also checked as shown on the following screen:

3. Click OK.

This enables you to share the INDeX CCM (e.g. INDeX Call Centre View) files.

INDeX Contact Centre Modules	Page 41
Installation & Maintenance	38HBK00001SCM - Issue 11 (05/01)