Install INDeX CCM Applications

INDeX CCM Server Applications

7. Click Next to the following screen:

This screen shows the list of Available Client Components plus a list of Client Dependencies for whichever Client Component is currently highlighted. The presence and version numbers of those Client Dependencies will be checked when you install any of the Client Components.

Each of the Client Dependencies for the Client Component is checked.

If it is compatible, no message appears.

If a Client Dependency is not present or an incompatible version, then a warning message will be displayed. Take a note of the message before canceling installation by clicking on Finish. You will have to install the missing dependency before installing the Client Components.

8.Select the required Client application and then click Install Client. See the relevant sections for each product installation.

When all the INDeX CCM Client applications have been installed, click Finish to close the INDeX Install Wizard and restart the PC..

Note

When installing INDeX CCM Client applications on Windows NT Workstation/Server, ensure to reinstall Service Pack 6a as detailed in “Install Windows NT Server Service Pack 6a” on page 17.

INDeX Contact Centre Modules

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Installation & Maintenance

38HBK00001SCM - Issue 11 (05/01)

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Avaya 38HBK00001SCM manual Install INDeX CCM Applications INDeX CCM Server Applications

38HBK00001SCM specifications

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