Avaya 38HBK00001SCM manual Index, Configuring Dial-Up Networking On Client PC Windows, Page

Index Configuring Dial–Up Networking On Client PC (Windows 98)

Index

C
Client PC
Install Windows 98		48
Install Windows NT		43
PC Name		82
Client PC Win98
Change ODBC Settings	...........	82
Display Adapter		49
Format Drive		48
INDeX CCM		59
Install ODBC		53
IPX/SPX		52
Map Network Drive		53
Modifications		49
Regional Settings		49
TCP/IP		51
Client PC WinNT
Add Phone Numbers		129
Change ODBC Settings	...........	82
Dial–Up Networking		129
INDeX CCM		59
Install Display Adapter		46, 56
Install ODBC		46, 56
Map Network Drive		45, 56
Modification		44, 54
Configuration
Client PC Win98		48
Client PC WinNT		43, 54
Server PC		16
D
Database
Administer		86
Automatic Backup		90
Backup	86, 87, 92
Expand		96
Restore		86, 94
Transfer		84
Dial–Up Networking
Client PC Win98		130
Client PC WinNT		127
I
INDeX CCM Applications		57
INDeX Install Wizard		60
INDeX Telephone System		98
Agent Licence Pack		98
Group Reporting		99
Naming Dns		98
Reporting INDeX Voice Manager
...........................................		100
Requirements		98
Tie Line Statistics		101
INDeX Voice Manager		57
INDeX Wallboard 10
Ceiling Mount		113
Connection		114
Installation		112

Introduction		112
Maintenance		117
Specification		9
System Wiring		116
Wall Mount		112
INDeX Wallboard 22
Ceiling Mount		104
Connection		109
External Device		107
Installation		103
Introduction		103
Maintenance		109
RS485 Communication		111
Specification		9
Wall Mount		104
Install
Display Adapter	46, 49, 56
INDeX Access Manager		68
INDeX Call Centre View		71
INDeX CCM Applications		57
INDeX Delta Server		67
INDeX Networked
Administration		70
INDeX Report Client		73
INDeX Report Manager		69
INDeX Taskbar		70
INDeX Wallboard Client		74
INDeX Wallboard Server		67
Microsoft SQL 7.0		32
Microsoft SQL 7.0 Service Pack
............................................		35
Network Card		25, 50
ODBC	37, 46, 53, 56
Service Pack 6a		44, 54
Tape Drive		29
Wallboard Comms Card		31
Windows 98		48
L
LAN Utilisation		10
Limitations
Above 15 Agents		13
Below 15 Agents		11
M
Microsoft SQL 7.0
Service Pack		35
N
Network Setup (IPX/SPX)		28
Network Setup (TCP/IP)		27
O
Overview
Administering Database		86
INDeX CCM Applications		57
INDeX Contact Centre		4
PC Configuration		16
Remote Access Service		118

Server PC Name Change	..........76
P
PC Configuration	16
PC Name Change	76
R
RAS
Server PC	121
Register
SQL Server 7.0	77
Remote Access Service	118
S
Server PC
Change ODBC Settings	80
Client Components	64
Disable RAS	126
Enable RAS	126
INDeX CCM	59
Install Display Adapter	24
Install Network Card	25
Install ODBC	37
Install Tape Drive	29
Install Wallboard Comms Card31
Install Windows NT	17
Microsoft SQL	32
NTFS Disk Partition	21
NTFS DiskPartition	41
PC Name	76
RAS	121
RAS User	124
Server Components	60
Setup IPX/SPX	28
Setup TCP/IP	27
SPC20	17
SPC5/10	41
Upgrade	84
Service Pack 6a
Server PC	19
Software Applications
Server PC	57
Specification
INDeX CCM Server PC	7
System	6
Wallboard Devices	9
Standalone Server PC	58
T
Trouble Shooting	75
W
Windows NT Modification
Event Log	39
Guest Account	38
Regional Settings	38
Sharing Hard Drive	40

INDeX Contact Centre Modules	Page 122
Installation & Maintenance	38HBK00001SCM - Issue 11 (05/01)