Avaya 38HBK00001SCM manual Install Service Pack 6a, Windows NT Workstation 4.0 Modifications

Models: 38HBK00001SCM

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Install Service Pack 6a

PC Configuration

Client PC Setup (Windows NT – Workstation)

Note

Installing the Network Interface Card is detailed in “Install EtherLink PCI Network

Interface Card” on page 23.

28.Click Finish to complete the setup.

29.From the Date/Time Properties screen, Set Time Zone to GMT and click Close.

30.From the Detected Display screen, click OK and then TEST to test the display.

31.Wait till colour screen closes, from the Testing Mode screen, click Yes and then OK to save the display settings. From the Display Properties screen click OK.

32.Remove any floppy disks and CDs from the PC, click Restart Computer To reboot the PC.

33.From the Begin Logon screen press Ctrl+Alt+Delete to log on.

34.From the Logon Information screen, enter the User name and Password, click OK.

Install Service Pack 6a

Alteration to Windows NT 4.0's configuration including the addition of software mean that the Service Pack (containing Microsoft bug fixes) need to be reapplied.

Perform the procedures detailed in “Install Windows NT Server Service Pack 6a” on page 17.

Windows NT Workstation 4.0 Modifications

To be able to install and run the INDeX CCM application it is essential to modify

Windows NT as detailed in this section.

Perform the following procedures as detailed in:

Regional Settings as detailed on page 34

Guest Account as detailed on page 34

Event Log Settings as detailed on page 35

Install EtherLink PCI Network Interface Card as detailed on page 23 and the relevant Network setup as required

INDeX Contact Centre Modules

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Installation & Maintenance

38HBK00001SCM - Issue 11 (05/01)

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Avaya 38HBK00001SCM manual Install Service Pack 6a, Windows NT Workstation 4.0 Modifications