Change Server PC Name

Server PC

3. Select the SDXArichiver and then click Configure.

Note

Configure – Displays the driver-specific data source setup dialog box that enables you to change the configuration of an existing system data source. You must select the name of a system data source from the list before choosing the Configure button.

4.In the Description box, enter the new Server name (e.g. if the PC name has been changed to ARCHIVERSQL123, then in the above screen, SDXArchiver on server ARCHIVERSQL changes to SDXArchiver on server ARCHIVERSQL123).

5.In the Server box, enter the new server name (e.g. ARCHIVERSQL123), click Next, the following screen appears:

6.Ensure “With SQL Server authentication using a login ID and password entered by the user” is selected.

7.Enter the Login ID as sa, leaving the Password field blank.

8.Click Next, ensure SDXArchiver is selected, click Next.

9.Ensure “Let SQL Server ODBC driver choose the translation method” is selected.

10.Click Next and then click Finish.

11.Click Test Data Source to ensure the configuration is created and then click OK.

Note

You MUST ensure to repeat the above procedure for the SDXRepository Data Source.

12.From the ODBC Data Source Administrator screen, click OK.

13.Switch the PC off, connect the PC to the Network, and switch the PC back on.

INDeX Contact Centre Modules

Page 75

Installation & Maintenance

38HBK00001SCM - Issue 11 (05/01)

Page 75
Image 75
Avaya 38HBK00001SCM manual Select the SDXArichiver and then click Configure

38HBK00001SCM specifications

The Avaya 38HBK00001SCM is a prominent offering in the realm of communication solutions, designed to enhance collaborative experiences in organizational environments. This device stands at the intersection of innovation, reliability, and performance, making it an essential tool for businesses striving to refine their communication strategies.

One of the main features of the Avaya 38HBK00001SCM is its advanced call handling capabilities. Designed for both efficiency and effectiveness, this device supports a multitude of features including call waiting, call forwarding, and caller ID. It ensures that users can manage incoming and outgoing calls seamlessly, thereby boosting productivity and enhancing customer interactions.

The device also comes equipped with built-in conferencing options, allowing users to connect multiple parties effortlessly. This feature is particularly beneficial for businesses with remote teams, as it fosters a collaborative environment regardless of physical locations. The clarity of audio and video during these conferences ensures that communication remains unobstructed, promoting better decision-making.

Another notable characteristic of the Avaya 38HBK00001SCM is its integration with various technologies like VoIP and IP telephony. This compatibility allows organizations to utilize their existing network infrastructures, reducing the need for additional investments. The device seamlessly connects with other communication platforms, providing businesses with the flexibility to adapt as their needs evolve.

In terms of user interface, the Avaya 38HBK00001SCM is designed with user-friendliness in mind. Its intuitive controls and navigation allow users to access features quickly, minimizing the learning curve for new users. Additionally, the device is equipped with programmable keys, enabling users to customize their experience according to personal preferences.

Security is a paramount consideration in today's digital landscape, and the Avaya 38HBK00001SCM addresses this with robust encryption protocols. This ensures that conversations remain confidential and secure from potential breaches, instilling confidence in users when conducting sensitive discussions.

Furthermore, the device is built to be durable and reliable, suitable for the rigorous demands of a fast-paced business environment. Its sleek design not only enhances aesthetic appeal but also optimizes desk space, making it a practical addition to any workspace.

In summary, the Avaya 38HBK00001SCM stands out due to its rich features, including advanced call handling, conferencing capabilities, and robust security measures. Its seamless integration with various technologies and user-friendly interface further solidify its position as a top choice for businesses seeking to elevate their communication strategies. As organizations continue to adapt to the evolving landscape of work, the Avaya 38HBK00001SCM serves as a dependable partner in achieving their goals.