Avaya 38HBK00001SCM manual INDeX Call Centre View

Models: 38HBK00001SCM

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INDeX Call Centre View

Install INDeX CCM Applications

INDeX CCM Server Applications

 

 

 

INDeX Call Centre View

1.From the INDeX Install Wizard screen, select INDeX Call Centre View:

2.Click Install.

3.From the Welcome screen, click Next the following screen appears:

4.Middleware component checks the version number of the relevant Server applications required when running the Client application.

5.Type the name of the PC where the Server application resides or click Search and select from the list. Type Administrator as the User name and type the Password if one specified. Click OK to continue. You will need to enter the information twice depending upon the Server dependencies.

6.When installing this application on Window95/98 the following screen appears:

INDeX Contact Centre Modules

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Installation & Maintenance

38HBK00001SCM - Issue 11 (05/01)

Page 66
Image 66
Avaya 38HBK00001SCM manual INDeX Call Centre View