PC Configuration

Server PC – SPC20 (Max 20 Clients)

 

 

 

IPX/SPX Frame Type Networking Setup

This is applicable if the Customer Site Network uses IPX Frame Type.

1.From the Windows taskbar, click Start, point to Settings and select Control Panel.

2.From the Control Panel, open Network, click the Protocols tab.

3.With the NWLink IPX/SPX Compatible Transport selected, click Properties.

This represents three scenarios:

If a Novell NetWare Server is present on the network, ensure the CCM Server PC uses the same frame type as NetWare Server.

If a Server Cassette (Voice) is on the network, ensure the CCM Server PC uses the same frame type as Server Cassette (the required settings for INDeX CCM is Ethernet II).

If no other servers are on the network, ensure that all PCs running INDeX products are using the same frame type.

4.Click Properties.

5.Click Add and select Ethernet II as the Frame Type as displayed in the following screen:

6.Click Add.

7.From the NWLink IPX/SPX Properties screen click Apply and then OK.

8.Click Yes to restart the PC.

INDeX Contact Centre Modules

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Installation & Maintenance

38HBK00001SCM - Issue 11 (05/01)

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Avaya 38HBK00001SCM manual IPX/SPX Frame Type Networking Setup, Click Properties

38HBK00001SCM specifications

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