Avaya 38HBK00001SCM manual Change Server PC Name, Overview

Change Server PC Name Overview

Change Server PC Name

Overview

It is vital that the Server PC used to run the INDeX CCM modules is called ARCHIVERSQL whilst installing the applications. Once the installation is complete, change the PC name and workgroup name if desired, as detailed in this section, prior to connecting the PC to the network.

The following procedure has to be performed after the INDeX CCM applications have been installed on the relevant PCs. However you must ensure none of the INDeX CCM applications are running.

Server PC

To change the Server PC name the following procedures have to be performed:

1.Change the Server PC Name as detailed below

2.Change the ODBC Setting for both the SDXArchiver and SDXRepository databases as detailed in “Changing the ODBC Settings” on page 74;

3.Register the new SQL 7.0 Server.

Change Server PC Name

If there is another ARCHIVERSQL PC on the Network, then install the INDeX CCM applications without the PC plugged to the Network.

1.From the Windows taskbar, click Start, point to Settings and select Control Panel.

2.From the Control Panel, double click Network,

3.From the Identification tab. Click Change.

4.Type your computer name as required. Click OK.

5.From the Identification tab, click OK to confirm.

6.When prompted, click Yes to restart the PC.

7.Once the PC has restarted the following screen may appear:

8. Click OK. The following screen also appears:

10.Click OK. You must register the new PC Server name.

11.Close all the INDeX CCM applications.

INDeX Contact Centre Modules	Page 71
Installation & Maintenance	38HBK00001SCM - Issue 11 (05/01)