Avaya 38HBK00001SCM manual INDeX Report Manager, Alternatively

Install INDeX CCM Applications INDeX CCM Server Applications

INDeX Report Manager

With the installation of the INDeX Access Manager complete, the following screen appears to indicate the start of the INDeX Report Manager installation program.

1.From the Welcome screen, click Next to commence the installation. During the installation the following screen appears:

3.When installing this application for the first time, you MUST click Yes to configure the INDeX Archiver to 2000MB. (This takes about 20 minutes).

4.When upgrading this application, follow the Release Notes associated with Upgrading the INDeX Report Manager application. However if you click Yes, the following appears:

5.Click No, the database device will not be replaced and go to step 10. Alternatively,

6.Click Yes the following screen appears:

7.Click Yes to overwrite the existing Reports Database.

Alternatively;

8.Click No.

9.Once the INDeX Archiver database configuration is complete the following screen appears:

10.Click OK.

11.Form the Installation Complete screen, click Finish.

When installing more than one Server Component there is a 2-minute time delay between each Server application.

INDeX Contact Centre Modules	Page 64
Installation & Maintenance	38HBK00001SCM - Issue 11 (05/01)