AutoDome Easy II IP

Troubleshooting en 129

 

 

17.1AutoDome Easy II IP Operation and Control

Malfunction

Possible causes

Recommended solution

 

 

 

No connection

Incorrect cable

Check all cables, plugs,

between the unit

connections.

contacts, terminals and

and terminal

 

connections.

program.

 

 

The computer's serial

Check the other serial

 

interface is not

interface.

 

connected.

 

 

 

 

 

Interface parameters

If necessary select a different

 

do not match.

interface and make sure that

 

 

the computer's interface

 

 

parameters match those of

 

 

the unit. Try the following

 

 

standard parameters: 19,200

 

 

baud, 8 data bits, no parity,

 

 

1 stop bit. Next, disconnect

 

 

the unit from the power

 

 

supply and reconnect it again

 

 

after a few seconds.

 

 

 

No image

Camera error.

Connect local monitor to the

transmission to

 

camera and check the camera

remote station.

 

function.

 

 

 

 

Faulty cable

Check all cables, plugs,

 

connections.

contacts and connections.

 

 

 

 

Incorrect encoder

Select the H.264 BP+ (HW

 

stream property set for

decoder) option on the

 

connection to

Encoder Streams

 

hardware decoder.

configuration page.

 

 

 

Bosch Security Systems, Inc.

Installation Manual

F.01U.164.576 2.0 2010.03

Page 129
Image 129
Bosch Appliances VEZ AutoDome Easy II IP Operation and Control, Malfunction Possible causes Recommended solution

VEZ specifications

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