Bosch Appliances VEZ installation manual Malfunction Possible causes Recommended solution

Models: VEZ

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AutoDome Easy II IP

 

Troubleshooting en 131

 

 

 

 

 

 

Malfunction

Possible causes

Recommended solution

 

 

 

Control of cameras

The cable connection

Check all cable connections

or other units is not

between the serial

and ensure all plugs are

possible.

interface and the

properly fitted.

 

connected unit is not

 

 

correct.

 

 

 

 

 

The interface

Make sure that the settings of

 

parameters do not

all units involved are

 

match those of the

compatible.

 

other unit connected.

 

 

 

 

The unit is not

Power failure during

Have the unit checked by

operational after a

programming by

Customer Service and replace

firmware upload.

firmware file.

if necessary.

 

 

 

 

Incorrect firmware file.

Enter the IP address of the

 

 

unit followed by /main.htm in

 

 

your Web browser and repeat

 

 

the upload.

 

 

 

Placeholder with a

JVM not installed on

Install Sun JVM from the

red cross instead of

your computer or not

product CD.

the ActiveX

activated.

 

components.

 

 

 

 

 

Web browser

Active proxy server in

Create a rule in the local

contains empty

network.

computer's proxy settings to

fields.

 

exclude local IP addresses.

 

 

 

Bosch Security Systems, Inc.

Installation Manual

F.01U.164.576 2.0 2010.03

Page 131
Image 131
Bosch Appliances VEZ installation manual Malfunction Possible causes Recommended solution