Brady 3481, 6441, 2461 manual Problem Resolution, If experiencing this problem…, Try this solution…

6.0 Problem Resolution

Should a problem arise, the information in this section will help you resolve it. The following table lists problems that will not necessarily generate an error message. (For information on messages, see Section 6.1.)

+If you have questions, or if problems persist, contact a qualified technician or Technical Support.

If experiencing this problem…	Try this solution…
Cannot communicate through	Observe the Ready Indicator as the format is
the parallel port:	sent to the printer. If it does not flash, check
	the parallel cable type. Also check the
	protocol and port settings of the printer and
	host.
Cannot load media through	Turn ‘Off’ the printer. Ensure that the cutter
the optional cutter:	and cutter cable are properly installed. Turn
	the printer ‘On’. If the problem continues,
	call for service.
The LCD is blank, but the	The display contrast may set too low. Press
Ready Indicator is ‘On’:	and hold the MENU key for 10 seconds or
	until the display reappears.
Erratic feeding:	The printer may require a Quick Media
	Calibration; see Section 3.4.
Erratic printing (instead of the	∙ The printer may be in Hex Dump Mode;
label format, strange characters	see Section 6.2.
are printed):	∙ If using the serial port for communicating,
	check both the host and printer port
	settings; the printer may be set to eight
	data bits while the host is set to 7 (or vice
	versa).
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