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If experiencing this problem… | Try this solution… |
Intellifont™ will not print: | Intellifont™ format is Little/Big Endian |
| specific. The printer uses Big Endian. Refer |
| to your font supplier for information. |
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|
Light print on the right side | ∙ The Printhead Leveling Cam may be |
(facing the printer) of the | incorrectly adjusted; see Section 5.1.1. |
label: | ∙ The Platen Roller may be dirty or worn; |
| |
| see Section 5.3.2. |
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|
Missing information in the | ∙ Check the label format for character |
printed label: | placement outside the dimensions of the |
| label; all row/column values must allow |
| enough space for the height/length of the |
| characters and bar codes to be printed |
| within the format size. |
| ∙ The available memory may have been |
| exceeded by the memory requirement of |
| the label format. Try reducing the memory |
| allocated to either the internal module or |
| scaleable font caches; see System Settings |
| / Memory Settings, Section 4.1.5. |
| ∙ If using serial communications, ensure that |
| the interface cable meets the requirements |
| found in Section 3.0.1. |
|
|
Missing print on left or right | Information may be formatted outside the |
side of the label: | label dimensions. Check your software |
| program label size or check the values in the |
| menu for Print Control / Column Offset and |
| Print Control / Custom Adjustments / |
| Column Offset; see Section 4.1.3. |
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