Printer Fault Messages (continued)
| Displayed Message | Description | Possible Solution(s) |
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| Consistently high | Press any key to continue. |
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| sensor readings | Ensure that media was |
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| were detected. | removed from the media |
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| sensor during the appropriate |
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| calibration steps; also ensure |
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| that no labels are stuck in the |
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| media sensor. Retry the |
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| calibration. If the problem |
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| persists, call for service. |
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| The ribbon sensor | Try the following: |
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| values have | 1) Ensure that ribbon is |
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| changed, or the |
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| correctly loaded and that |
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| printer detects no |
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| the printhead assembly is |
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| or only sporadic |
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| latched. |
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| ribbon supply hub |
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| movement. | 2) Check the ribbon supply |
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| and ribbon take up hubs for |
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| obstructions that may be |
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| stopping movement. |
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| 3) Ensure that the ribbon core |
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| fits snugly on the ribbon |
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| supply hub. |
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| 4) Ensure that the media and |
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| paper combination is not |
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| slipping (usually caused by |
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| an incorrect match). |
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| The printer has | Turn ‘Off’ the printer until |
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| shutdown to allow | cool to prevent permanent |
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| the printhead | damage due to an excessive |
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| temperature to | printhead temperature. |
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| cool. |
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90
