If experiencing this problem… |
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Nothing happens when trying | ∙ Ensure that the printer is at READY. |
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to print using a software | ∙ Observe the Front Panel, if the READY | |||||||
program: | ||||||||
light does not flash as you send the format | ||||||||
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| check the protocol and port settings | |||||||
| between the printer and host. |
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| ∙ Ensure the interface | cable | meets | the | ||||
| requirements found in Section 3.0.1. |
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Poor print quality: | ∙ The printhead may need cleaning; see | |||||||
| Section 5.3.1. |
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| ∙ Adjust the Heat and Print Speed settings | |||||||
| through the Front Panel or by host | |||||||
| commands; see Section 4.1.3. (The same | |||||||
| functional commands from the host | |||||||
| computer override the menu settings.) |
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| ∙ The media/ribbon combination may not be | |||||||
| compatible; see Section 2.1. |
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| ∙ The | Printhead | Leveling | Cam may | be | |||
| incorrectly adjusted; see Section 5.1.1. |
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| ∙ The Platen Roller may be dirty or worn; | |||||||
| see Section 5.3.2. |
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| ∙ The | Printhead | Burn | Line | may need | |||
| adjusting; see Section 5.1.2. |
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Skips labels when printing: | ∙ Quick Media Calibration | may be needed; | ||||||
| see Section 3.4. |
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| ∙ The Media Sensor may be out of position; | |||||||
| readjust the position; see Section 3.2. |
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| ∙ The format may be within 1/8 inch of the | |||||||
| label’s edge. Try reducing or moving the | |||||||
| format slightly. |
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Unable to print rotated text: | The characters may be formatted outside the | |||||||
| label dimensions. Ensure the row/column | |||||||
| values provide enough room for the height of | |||||||
| the characters or bar code to be printed. See | |||||||
| the Programmer’s Manual for details. |
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