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Brother FAX 2600, MFC 4600 manual General Printing Difficulties

Models: FAX 2600 MFC 4600

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DIFFICULTY	SUGGESTIONS
General Printing Difficulties

The FAX/MFC does not	Check the following:
print.	• The FAX/MFC is plugged in.
	• The toner cartridge and drum unit are installed
	properly.
	• The interface cable is securely connected
	between the MFC and computer.
	• Check to see if LCD is showing an error message.
	(See page 11-2to 11-5)

The MFC prints	Reset the MFC. Check the primary settings in your
unexpectedely or it	application software to make sure it is set up to
prints garbage.	work with your MFC.
(For MFC 4600 Only)

The MFC cannot print	The MFC received a very complex print job and
full pages of a	could not process part of the page. This may be
document; the error	solved in several ways. If you are using Windows®
message PRINT	3.1x, Windows® 95 or Windows NT® Workstation
OVERRUN occurs.	Version 4.0 with the supplied printer driver, see the
(For MFC 4600 only)	“Windows ® Setup Printing Problems” section. Try
	to reduce the complexity of your document or
	reduce print resolution.

The MFC prints the	Your computer is not recognizing the printer's
first couple of pages	input buffer full signal. Please make sure to
correctly, then some	connect the printer cable correctly.
pages have text missing.
(For MFC 4600 only)

The MFC cannot print	•Reduce the printer resolution. Reduce the
full pages of a	complexity of your document and try again.
document; A	Reduce the graphic quality or the number of font
MEMORY FULL error	sizes within your application software.
message occurs.
(For MFC 4600 only)

My headers or footers	Most laser printers have a restricted area that will
appear when I view my	not accept print. Usually these are the first two
document on the screen,	lines and last two lines, leaves 62 printable lines.
but do not appear when I	Adjust the top and bottom margins in your
print them.	document to allow for this.
(For MFC 4600 only)

11 - 11 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Image 98

Brother FAX 2600, MFC 4600 manual General Printing Difficulties

Contents

Manual If You Need to Call Customer Service Brother Numbers Frequently Asked Questions FAQsFor Customer Service Brother fax-back systemOrdering Accessories and Supplies DescriptionFor USA and Canada Compilation and Publication NoticeWhat to do if you think your Product is defective Location of store For Canada Only Receiving Faxes Quick Reference GuideSending Faxes Making Copies Storing NumbersTelephone Operation Table of Contents On-Screen Programming Initial SetupSetup Receive Setup Send Printing Reports Auto Dial Numbers and Dialing OptionsRemote Fax Options Troubleshooting and Routine Maintenance 11-1 Making Copies 10-1Important Information SpecificationsGlossary Index Remote Retrieval Access Card 1Introduction Using This ManualTest Sheet Procedures For USA Only Finding InformationFAX 2600 Control Panel Overview Dialing and Telephone keys When you press these keysProgramming keys Fax keysMFC 4600 Control Panel Overview Scanner key Printer keyFax Tones and Handshake ECM Error Correction ModeAbout Fax Machines Make sure you have the following items 2Assembly and ConnectionsPacking List No ! no ! no Choosing a LocationAssembly Installing the Drum Unit Assembly With Toner CartridgeS S E M B L Y a N D C O N N E C T I O N S Setting Up the FAX/MFC Loading Paper Acceptable Paper Paper Type Paper SizeCut Sheet Envelopes Paper Capacity in FeederManual Feed Slot Loading One Sheet of PaperConnections Connecting an External Telephone Answering Device TADSequence Recording Outgoing Message on External TAD Connecting an External TelephoneSpecial Line Considerations Roll Over Phone LinesTriplex Adapter Two-Line Phone SystemConverting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on a Single Line If you are installing the FAX/MFC to work with a PBXUser-Friendly Programming Function Mode3On-Screen Programming Do You Have a FAX or MFC?Fax Functions Alternating DisplaysFunction Selection Table Auto LetterSetup Send StandardSET Auto Dial Printer Functions For MFC 4600 Only Print OptionsSetting Station ID 4Initial SetupSetting Date and Time Getting StartedEntering Text Setting Tone/Pulse Dialing For Canada OnlyDIALINGTONE? Select & SET Making corrections Special characters and symbolsInserting spaces Repeating lettersVolume Amplify OFF Setting Beeper VolumeSetting the Handset Volume Volume Amplify ON-TEMPORARYSetting Volume Amplify Setting the Speaker VolumeSetting the Ring Volume Memory StorageEnter & SET Sleep ModeDelayed Timer Basic Receiving Operations 5Setup ReceiveSelect Receive Mode FAX only FAX/TEL Tadanswer Mach Manual Setting Ring DelayTo select or change your Receive Mode Ring TIME20 SEC Setting F/T Ring TimeEasy Receive Recommended Reductions Printing a Reduced Incoming DocumentReduction Toner Save Setting Paper SizeSetting the Print Density Paper Change Reduction 1.YES 2.NOOperation from Extension Telephone or External Telephone For FAX/TEL Mode OnlyAdvanced Receiving Operations Changing Remote CodesPolling Setting Up Polling ReceiveSetting Up Sequential Polling Receive Canceling a Scheduled Job Printing a Fax in MemoryTelephone Services Distinctive RingRing Pattern Rings Printing Caller ID List Caller IDViewing Caller ID List Call Waiting Caller ID Using the ADF Automatic Document Feeder 6Setup SendSending Faxes Using Multiple Settings Before You BeginDual Access Manual and Automatic Fax RedialReal Time TX Real Time TransmissionChecking the Jobs Status Realtime TXON?Basic Sending Operations Canceling Jobs While Scanning the OriginalCanceling Jobs in Memory Composing Electronic CoverComposing Your Own Comments Coverpg SetupUser Defined Coverpage MSGCOVERPAGEOFF? Using a Printed CoverAlways Send Cover Resolution Overseas ModeCall BACKOFF? Print Sample Call Back MessageCall Reserveoff Enter FAX no Press Start KEY Delayed FaxDOC 2.MEMORY 01STANDARD Select - & SETDOC Memory Interrupting Delayed Fax and Polled Transmit JobsPolled TXOFF? Insert OriginalStoring One Touch Dial Numbers 7Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing SPEED-DIAL? # Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers Enter & SET NameName Enter & SET Setting Up Groups for BroadcastingSelect ONE-TOUCH Setup Groupgo Enter & SET One Touch Dialing Dialing OptionsManual Dialing Hook Dialing Access Codes and Credit Card NumbersSpeed Dialing Broadcasting Press BroadcastPage Programming a Fax Forwarding Number 8Remote Fax OptionsFax Forwarding/Paging FWD# Enter & SETFor example, 1 8 0 0 5 5 5 1 2 3 4 # # Setting Fax StorageProgramming Paging Number Remote Retrieval Changing Remote Retrieval Access CodeUsing Remote Retrieval Access Code Retrieve a fax Remote CommandsChange Receive Mode Check the Receiving StatusRetrieving Fax Messages E M O T E F a X O P T I O N S To Print a Report Fax Settings and Activity9Printing Reports INTERVAL? Transmission Verification Xmit ReportActivity Report Interval Making a Single Copy Using the FAX/MFC as a Copier10Making Copies Making Multiple Copies Sorting Multiple CopiesEnlarging and Reducing Copies Press Enlarge/ReduceFrom within Canada1-800-681-9838 11Troubleshooting and Routine MaintenanceTroubleshooting From within Canada1-514-685-2040Error Messages Please WaitCover Open Not Registered FAX/MFCSET Cartridge HOT Paper is Jammed in the Multi-purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser UnitWithin Canada or 1-514-685-6464 from within If You Are Having Difficulty with Your FAX/MFCPrinting and Receiving Faxes MontrealPhone Line or Connections Sending FaxesHandling Incoming Calls General Printing Difficulties Setup Printing Difficulties Paper Handling DifficultiesWhite Stripes or Faint lmages Copy Quality DifficultiesPrint Quality Difficulties White SpotsMarking WhiteExample of Regular BlurredPacking and Shipping the FAX/MFC Troubleshooting a N D R O U T I N E M a I N T E N a N C E 11 Routine Maintenance Cleaning the Document ScannerCleaning the Printer Open the top cover Remove the drum unit assemblyCleaning the Drum Unit How to Replace the Toner Cartridge Replacing the Toner CartridgeLever on the toner Old Toner Cartridge New Toner Aluminum Bag Machine and close Top cover Replacing the Drum Unit Cartridge, Do not remove the clear plastic starter sheet From within Montreal 1-514-685-6464voice 12Important Information Standard Telephone and FCC NoticesManufactured Laser Safety For 110-120V Models OnlyFDA Regulations Industry Canada Compliance Statement For Canada Only Important-About the Interface Cable For MFC 4600 Only12 4 I M P O R T a N T I N F O R M a T I O N Energy Star Compliance Statement Trademarks SSpecifications FaxPrinter For MFC 4600 Only Electrical and EnvironmentGlossary L O S S a R Y O S S a R Y L O S S a R Y O S S a R Y Index D E FAX only 5-1 FAX/TEL 5-1 Manual D E N D E Remote Retrieval Access Card Remote Retrieval Access CardChanging Remote Retrieval Access Code Equipment Attachment Limitations Visit us on the World Wide Web