For Customer Service | Brother FAX 2600, MFC 4600 guide

6Reinstall the toner cartridge into the new drum unit. For more information, see

Replacing the Toner Cartridge, page 11-20.

7Holding the new drum unit by its handles, install it. Close the top cover.

8The FAX/MFC will eject the clear plastic starter sheet automatically.

Top Cover

Drum Unit

Clear Plastic Starter Sheet

Caution

■Do not touch the scanner window with your finger.

■Handle the toner cartridge and drum unit carefully because they contain toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water.

For Customer Service

USA:1-800-284-4329(voice)

1-908-575-8790(fax)

From within Canada: 1-800-853-6660(voice)

1-514-685-4898(fax)

From within Montreal: 1-514-685-6464(voice)

11 - 27 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Brother FAX 2600, MFC 4600 manual For Customer Service, From within Montreal 1-514-685-6464voice

Contents

Manual If You Need to Call Customer Service Brother Numbers Frequently Asked Questions FAQsFor Customer Service Brother fax-back system Ordering Accessories and Supplies Description For USA and Canada Compilation and Publication Notice What to do if you think your Product is defective Location of store For Canada Only Quick Reference Guide Sending FaxesReceiving Faxes Storing Numbers Telephone OperationMaking Copies Table of Contents Initial Setup Setup ReceiveOn-Screen Programming Setup Send Auto Dial Numbers and Dialing Options Remote Fax OptionsPrinting Reports Troubleshooting and Routine Maintenance 11-1 Making Copies 10-1 Specifications Glossary Index Remote Retrieval Access CardImportant Information 1Introduction Using This ManualTest Sheet Procedures For USA Only Finding Information FAX 2600 Control Panel Overview Dialing and Telephone keys When you press these keysProgramming keys Fax keys MFC 4600 Control Panel Overview Scanner key Printer key ECM Error Correction Mode About Fax MachinesFax Tones and Handshake 2Assembly and Connections Packing ListMake sure you have the following items No ! no ! no Choosing a Location Assembly Installing the Drum Unit Assembly With Toner Cartridge S S E M B L Y a N D C O N N E C T I O N S Setting Up the FAX/MFC Loading Paper Acceptable Paper Paper Type Paper Size Cut Sheet Envelopes Paper Capacity in FeederManual Feed Slot Loading One Sheet of Paper Connecting an External Telephone Answering Device TAD SequenceConnections Recording Outgoing Message on External TAD Connecting an External TelephoneSpecial Line Considerations Roll Over Phone Lines Two-Line Phone System Converting Telephone Wall OutletsTriplex Adapter Multi-Line Connections PBX Custom Features on a Single Line If you are installing the FAX/MFC to work with a PBX User-Friendly Programming Function Mode3On-Screen Programming Do You Have a FAX or MFC? Alternating Displays Function Selection TableFax Functions Auto Letter Setup Send Standard SET Auto Dial Printer Functions For MFC 4600 Only Print Options Setting Station ID 4Initial SetupSetting Date and Time Getting Started Setting Tone/Pulse Dialing For Canada Only DIALINGTONE? Select & SETEntering Text Making corrections Special characters and symbolsInserting spaces Repeating letters Volume Amplify OFF Setting Beeper VolumeSetting the Handset Volume Volume Amplify ON-TEMPORARY Setting Volume Amplify Setting the Speaker VolumeSetting the Ring Volume Memory Storage Sleep Mode Delayed TimerEnter & SET 5Setup Receive Select Receive ModeBasic Receiving Operations Setting Ring Delay To select or change your Receive ModeFAX only FAX/TEL Tadanswer Mach Manual Setting F/T Ring Time Easy ReceiveRing TIME20 SEC Printing a Reduced Incoming Document ReductionRecommended Reductions Toner Save Setting Paper SizeSetting the Print Density Paper Change Reduction 1.YES 2.NO Operation from Extension Telephone or External Telephone For FAX/TEL Mode OnlyAdvanced Receiving Operations Changing Remote Codes Setting Up Polling Receive Setting Up Sequential Polling ReceivePolling Canceling a Scheduled Job Printing a Fax in Memory Telephone Services Distinctive Ring Ring Pattern Rings Caller ID Viewing Caller ID ListPrinting Caller ID List Call Waiting Caller ID Using the ADF Automatic Document Feeder 6Setup SendSending Faxes Using Multiple Settings Before You Begin Dual Access Manual and Automatic Fax Redial Real Time TX Real Time TransmissionChecking the Jobs Status Realtime TXON? Basic Sending Operations Canceling Jobs While Scanning the OriginalCanceling Jobs in Memory Composing Electronic Cover Composing Your Own Comments Coverpg SetupUser Defined Coverpage MSG Using a Printed Cover Always Send CoverCOVERPAGEOFF? Resolution Overseas Mode Print Sample Call Back Message Call ReserveoffCall BACKOFF? Enter FAX no Press Start KEY Delayed FaxDOC 2.MEMORY 01STANDARD Select - & SET DOC Memory Interrupting Delayed Fax and Polled Transmit JobsPolled TXOFF? Insert Original 7Auto Dial Numbers and Dialing Options Storing Numbers for Easy DialingStoring One Touch Dial Numbers SPEED-DIAL? # Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers Enter & SET Name Setting Up Groups for Broadcasting Select ONE-TOUCH Setup Groupgo Enter & SETName Enter & SET Dialing Options Manual DialingOne Touch Dialing Dialing Access Codes and Credit Card Numbers Speed DialingHook Broadcasting Press BroadcastPage Programming a Fax Forwarding Number 8Remote Fax OptionsFax Forwarding/Paging FWD# Enter & SET Setting Fax Storage Programming Paging NumberFor example, 1 8 0 0 5 5 5 1 2 3 4 # # Changing Remote Retrieval Access Code Using Remote Retrieval Access CodeRemote Retrieval Retrieve a fax Remote CommandsChange Receive Mode Check the Receiving Status Retrieving Fax Messages E M O T E F a X O P T I O N S Fax Settings and Activity 9Printing ReportsTo Print a Report Transmission Verification Xmit Report Activity Report IntervalINTERVAL? Using the FAX/MFC as a Copier 10Making CopiesMaking a Single Copy Making Multiple Copies Sorting Multiple Copies Enlarging and Reducing Copies Press Enlarge/Reduce From within Canada1-800-681-9838 11Troubleshooting and Routine MaintenanceTroubleshooting From within Canada1-514-685-2040 Error Messages Please Wait Cover Open Not Registered FAX/MFC SET Cartridge HOT Paper is Jammed in the Multi-purpose Sheet Feeder Paper is Jammed near the Drum Unit or in the Fuser Unit Within Canada or 1-514-685-6464 from within If You Are Having Difficulty with Your FAX/MFCPrinting and Receiving Faxes Montreal Phone Line or Connections Sending Faxes Handling Incoming Calls General Printing Difficulties Setup Printing Difficulties Paper Handling Difficulties White Stripes or Faint lmages Copy Quality DifficultiesPrint Quality Difficulties White Spots Marking WhiteExample of Regular Blurred Packing and Shipping the FAX/MFC Troubleshooting a N D R O U T I N E M a I N T E N a N C E 11 Routine Maintenance Cleaning the Document Scanner Cleaning the Printer Open the top cover Remove the drum unit assembly Cleaning the Drum Unit How to Replace the Toner Cartridge Replacing the Toner Cartridge Lever on the toner Old Toner Cartridge New Toner Aluminum Bag Machine and close Top cover Replacing the Drum Unit Cartridge, Do not remove the clear plastic starter sheet From within Montreal 1-514-685-6464voice 12Important Information Standard Telephone and FCC Notices Laser Safety For 110-120V Models Only FDA RegulationsManufactured Industry Canada Compliance Statement For Canada Only Important-About the Interface Cable For MFC 4600 Only 12 4 I M P O R T a N T I N F O R M a T I O N Energy Star Compliance Statement Trademarks SSpecifications Fax Printer For MFC 4600 Only Electrical and Environment Glossary L O S S a R Y O S S a R Y L O S S a R Y O S S a R Y Index D E FAX only 5-1 FAX/TEL 5-1 Manual D E N D E Remote Retrieval Access Card Remote Retrieval Access Card Changing Remote Retrieval Access Code Equipment Attachment Limitations Visit us on the World Wide Web