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Brother MFC 4600, FAX 2600 manual Error Messages, Please Wait

Models: FAX 2600 MFC 4600

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Error Messages

You may occasionally encounter a difficulty with your FAX/MFC or telephone line. If this happens, your FAX/MFC often identifies the problem and displays an error message. The list below explains the most common error messages.

You can correct most problems yourself.

If you need additional help, call the Brother Fax-Back System at

USA:	1-800-521-2846
From within Canada:1-800-681-9838

ERROR MESSAGE	CAUSE	ACTION
CHANGE DRUM	The drum unit is near the	Use the drum unit until
SOON	end of its life.	you have a print quality
		problem, then replace the
		drum unit with a new one.

CHECK PAPER	The FAX/MFC is out of	Refill the paper or
PRESS START	paper or paper is not	remove the paper and
KEY	properly loaded in the	load it again and then
	multi-purpose sheet feeder.	press Start.

CHECK PAPER	Your Paper Size setting	When you see this error,
SIZE	may not be set correctly	the reduction ratio
	for the paper you are	automatically will be
	using (see page 5-5).	changed to Auto if you
		used a fixed reduction
		ratio (see page 5-4to 5-5).

COMM. ERROR	A poor quality phone	Try the call again.
	line caused
	communications error.

CONNECTION	You tried to poll a fax	Verify the other party’s
FAIL	machine that is not in	polling setup.
	Polled Waiting mode.

COOLING DOWN	The temperature of the	You must wait and allow
PLEASE WAIT	drum unit or toner	the FAX/MFC to resume
	cartridge is too hot.	printing when it is ready.
	The FAX/MFC will
	pause its current print job
	and go into cooling down
	mode. During the
	cooling down mode, you
	will hear the cooling fan
	running while the
	display on the
	FAX/MFC shows
	COOLING DOWN and
	PLEASE WAIT.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 11 - 2

Image 89

Brother MFC 4600, FAX 2600 manual Error Messages, Please Wait

Contents

Manual If You Need to Call Customer Service For Customer Service Frequently Asked Questions FAQsBrother Numbers Brother fax-back systemDescription Ordering Accessories and SuppliesCompilation and Publication Notice For USA and CanadaWhat to do if you think your Product is defective Location of store For Canada Only Receiving Faxes Quick Reference GuideSending Faxes Making Copies Storing NumbersTelephone Operation Table of Contents On-Screen Programming Initial SetupSetup Receive Setup Send Printing Reports Auto Dial Numbers and Dialing OptionsRemote Fax Options Making Copies 10-1 Troubleshooting and Routine Maintenance 11-1Important Information SpecificationsGlossary Index Remote Retrieval Access Card Test Sheet Procedures For USA Only Using This Manual1Introduction Finding InformationFAX 2600 Control Panel Overview Programming keys When you press these keysDialing and Telephone keys Fax keysMFC 4600 Control Panel Overview Printer key Scanner keyFax Tones and Handshake ECM Error Correction ModeAbout Fax Machines Make sure you have the following items 2Assembly and ConnectionsPacking List Choosing a Location No ! no ! noInstalling the Drum Unit Assembly With Toner Cartridge AssemblyS S E M B L Y a N D C O N N E C T I O N S Setting Up the FAX/MFC Loading Paper Paper Type Paper Size Acceptable PaperManual Feed Slot Paper Capacity in FeederCut Sheet Envelopes Loading One Sheet of PaperConnections Connecting an External Telephone Answering Device TADSequence Special Line Considerations Connecting an External TelephoneRecording Outgoing Message on External TAD Roll Over Phone LinesTriplex Adapter Two-Line Phone SystemConverting Telephone Wall Outlets Multi-Line Connections PBX If you are installing the FAX/MFC to work with a PBX Custom Features on a Single Line3On-Screen Programming Function ModeUser-Friendly Programming Do You Have a FAX or MFC?Fax Functions Alternating DisplaysFunction Selection Table Letter AutoStandard Setup SendSET Auto Dial Print Options Printer Functions For MFC 4600 OnlySetting Date and Time 4Initial SetupSetting Station ID Getting StartedEntering Text Setting Tone/Pulse Dialing For Canada OnlyDIALINGTONE? Select & SET Inserting spaces Special characters and symbolsMaking corrections Repeating lettersSetting the Handset Volume Setting Beeper VolumeVolume Amplify OFF Volume Amplify ON-TEMPORARYSetting the Ring Volume Setting the Speaker VolumeSetting Volume Amplify Memory StorageEnter & SET Sleep ModeDelayed Timer Basic Receiving Operations 5Setup ReceiveSelect Receive Mode FAX only FAX/TEL Tadanswer Mach Manual Setting Ring DelayTo select or change your Receive Mode Ring TIME20 SEC Setting F/T Ring TimeEasy Receive Recommended Reductions Printing a Reduced Incoming DocumentReduction Setting the Print Density Setting Paper SizeToner Save Paper Change Reduction 1.YES 2.NOAdvanced Receiving Operations For FAX/TEL Mode OnlyOperation from Extension Telephone or External Telephone Changing Remote CodesPolling Setting Up Polling ReceiveSetting Up Sequential Polling Receive Printing a Fax in Memory Canceling a Scheduled JobDistinctive Ring Telephone ServicesRing Pattern Rings Printing Caller ID List Caller IDViewing Caller ID List Call Waiting Caller ID Sending Faxes Using Multiple Settings 6Setup SendUsing the ADF Automatic Document Feeder Before You BeginManual and Automatic Fax Redial Dual AccessChecking the Jobs Status Real Time TransmissionReal Time TX Realtime TXON?Canceling Jobs in Memory Canceling Jobs While Scanning the OriginalBasic Sending Operations Composing Electronic CoverUser Defined Coverpg SetupComposing Your Own Comments Coverpage MSGCOVERPAGEOFF? Using a Printed CoverAlways Send Cover Overseas Mode ResolutionCall BACKOFF? Print Sample Call Back MessageCall Reserveoff DOC 2.MEMORY Delayed FaxEnter FAX no Press Start KEY 01STANDARD Select - & SETPolled TXOFF? Interrupting Delayed Fax and Polled Transmit JobsDOC Memory Insert OriginalStoring One Touch Dial Numbers 7Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Changing One Touch and Speed Dial Numbers Storing Speed Dial NumbersSPEED-DIAL? # Enter & SET NameName Enter & SET Setting Up Groups for BroadcastingSelect ONE-TOUCH Setup Groupgo Enter & SET One Touch Dialing Dialing OptionsManual Dialing Hook Dialing Access Codes and Credit Card NumbersSpeed Dialing Press Broadcast BroadcastingPage Fax Forwarding/Paging 8Remote Fax OptionsProgramming a Fax Forwarding Number FWD# Enter & SETFor example, 1 8 0 0 5 5 5 1 2 3 4 # # Setting Fax StorageProgramming Paging Number Remote Retrieval Changing Remote Retrieval Access CodeUsing Remote Retrieval Access Code Change Receive Mode Remote CommandsRetrieve a fax Check the Receiving StatusRetrieving Fax Messages E M O T E F a X O P T I O N S To Print a Report Fax Settings and Activity9Printing Reports INTERVAL? Transmission Verification Xmit ReportActivity Report Interval Making a Single Copy Using the FAX/MFC as a Copier10Making Copies Sorting Multiple Copies Making Multiple CopiesPress Enlarge/Reduce Enlarging and Reducing CopiesTroubleshooting 11Troubleshooting and Routine MaintenanceFrom within Canada1-800-681-9838 From within Canada1-514-685-2040Please Wait Error MessagesCover Open FAX/MFC Not RegisteredSET Cartridge HOT Paper is Jammed near the Drum Unit or in the Fuser Unit Paper is Jammed in the Multi-purpose Sheet FeederPrinting and Receiving Faxes If You Are Having Difficulty with Your FAX/MFCWithin Canada or 1-514-685-6464 from within MontrealSending Faxes Phone Line or ConnectionsHandling Incoming Calls General Printing Difficulties Paper Handling Difficulties Setup Printing DifficultiesPrint Quality Difficulties Copy Quality DifficultiesWhite Stripes or Faint lmages White SpotsExample of Regular WhiteMarking BlurredPacking and Shipping the FAX/MFC Troubleshooting a N D R O U T I N E M a I N T E N a N C E 11 Cleaning the Document Scanner Routine MaintenanceOpen the top cover Remove the drum unit assembly Cleaning the PrinterCleaning the Drum Unit Replacing the Toner Cartridge How to Replace the Toner CartridgeLever on the toner Old Toner Cartridge New Toner Aluminum Bag Machine and close Top cover Replacing the Drum Unit Cartridge, Do not remove the clear plastic starter sheet From within Montreal 1-514-685-6464voice Standard Telephone and FCC Notices 12Important InformationManufactured Laser Safety For 110-120V Models OnlyFDA Regulations Important-About the Interface Cable For MFC 4600 Only Industry Canada Compliance Statement For Canada Only12 4 I M P O R T a N T I N F O R M a T I O N Energy Star Compliance Statement Trademarks Fax SSpecificationsElectrical and Environment Printer For MFC 4600 OnlyGlossary L O S S a R Y O S S a R Y L O S S a R Y O S S a R Y Index D E FAX only 5-1 FAX/TEL 5-1 Manual D E N D E Remote Retrieval Access Card Remote Retrieval Access CardChanging Remote Retrieval Access Code Equipment Attachment Limitations Visit us on the World Wide Web